UK2

(57) Great!
Write a review
UK2

More Information

UK2 Reviews

3.5

Out of 5 stars
(57 Reviews)

Great!

What do you think?


Help other software buyers make informed decisions.

Write a review
UK2
Write a review

from fooddeserts.org

Friday, March 1, 2019

They are total rubbish, never get back to you when something goes wrong, and if you chase them up you get just vague promises like "we have an engineer working on it", means nothing, as the issue still doesn't get sorted. Total [email protected] company.

Did you find this review helpful?

from GuidoGambone.com

Thursday, September 3, 2015

I have used UK2 for many years but today received disgraceful assistance from a member of your sales team .
I will never use your service again until this matter has been resolved .

1 of 1 people found this review helpful.

Did you find this review helpful?

from ELMTechnologies

Monday, April 27, 2015

We had VPS hired with UK2. In the beginning, they seemed OK. But then we started to have problems with them and they were unable to solve them.
No phone support. They do have a telephone, but they always tell you to raise a ticket. If you send an email to the support account, they also tell you to raise a ticket. And they take more than 24 hours on answering them.
We had the system down for more than 2 days, and they didn't seem to care despite of the problem being their fault.
I would not recommend UK2 at all.

3 of 3 people found this review helpful.

Did you find this review helpful?

from Sixdecks

Thursday, January 8, 2015

perhaps the worst customer support ever and when you try to move your domains, ever barrier possible is put in place to stop the process.
So much so i am going to have to go to the expense of paying for mew domains and losing my old ones

1 of 1 people found this review helpful.

Did you find this review helpful?

Tuesday, August 5, 2014

Wont release domain so i can move hosts
If you buy a domain name and wish to move it to your current host you will find it locked, they refuse to unlock it so you can move it, and fail to reply to emails concerning cancellation. They will point you to nominet who will charge you £12 to force UK2 to release the domain.
BUYERS BEWARE!

1 of 3 people found this review helpful.

Did you find this review helpful?

from Private user

Wednesday, July 16, 2014

The problem for users of UK2 is that its UI confuses "Account Name" with "User Name" with "Domain Name" with "Email Address" compounded by the obvious facts of having made your purchases before 25 April 2014 and after 25 April 2014 when all of the preceding became separate and distinct with none visible between each date and old and new systems.

Did you find this review helpful?

Tuesday, February 4, 2014

Avoid if you ever want to run anything reliably on their cloud.
- If they decide your VM is in any way in violation of their always changing policies they shut you down without prior notice
- The VM management console is often broke

Did you find this review helpful?

from GNS

Monday, August 12, 2013

I have had 11 dedicated servers with UK2 for over four years, I estimate I have spent £34000 with them in this time.

On the 25th July 2013, without any notice they blocked a custom port that my application uses. They have refused to re-open it and I have now cancelled my business with them.

If they treat an established long term customer in this manner, I can't imagine how they treat smaller clients.

5 of 5 people found this review helpful.

Did you find this review helpful?

Tuesday, November 27, 2012

I used to be very impressed with UK2. But over the past year or so it's been going steadily downhill. There are too many different plans. Most of the problems are technical and relate to two things; the use of cpanel which is truly awful (though used by many ISPs) and their support which is expensive (50p/min). Today, I had to upgrade to get more bandwidth. That meant moving two sites that were already hosted with them. I had problems with something similar before, so I called support. Only to spend 10 minutes without getting anything working and then told I was 'out of time'. Tried & tried but no joy so called again. Then a passing comment lead to a solution and we came to the conclusion that their instructions have a significant omission. They didn't even realise this (and frankly don't seem to care in the least, possibly because it's 50p/min?). Awful, try anyone else first, because changing ISPs is a nightmare.

6 of 9 people found this review helpful.

Did you find this review helpful?

from Sound-asa-Pound

Thursday, September 27, 2012

I have just experienced extremely poor customer service and I would be suprised it came from UK based staff, as I had difficulty in getting them to understand a quite straight forward question about their hosting packages. In the end I have given up and will take my business elswhere. I also have existing services with them which will also be moved away as them come up for renewal.

8 of 8 people found this review helpful.

Did you find this review helpful?

Monday, June 18, 2012

Poor customer service, slow servers, paid 2 years in advance and they refuse to give us a refund.

5 of 5 people found this review helpful.

Did you find this review helpful?

from Beendesigned

Monday, April 30, 2012

Snail like customer service. I have a reseller account and have been struggling to access my email, access sites by ftp and even access my cpanels for the past few days but keep getting timeouts. The customer service responses are slower than the server.

4 of 4 people found this review helpful.

Did you find this review helpful?

Tuesday, April 17, 2012

Avoid for domains, over priced and they charge extra for DNS changes and transferring domains away :-o only company I have come across that does this

5 of 5 people found this review helpful.

Did you find this review helpful?

Thursday, March 8, 2012

Avoid this company, poor service - servers always requiring disk checks and fast routing speeds, but very slow processing speeds by their servers. Support is USA based and very poor. Currently in dispute with this company over 7.5 months of unused contract after I had to migrate to a new company as they suspended my website because it was successful. A Team Leader said "its almost two years anyway so why are you asking for a refund of the unused contract" (7.5 months of a 2 year contract - hardly almost the entire contract).

4 of 4 people found this review helpful.

Did you find this review helpful?

Thursday, October 6, 2011

This company is nothing short of a joke. They do not process orders placed at a weekend, Furthermore the chat support is inept. I would avoid this host at all costs to be honest.

8 of 9 people found this review helpful.

Did you find this review helpful?

Similar to UK2

BirchHosting

BirchHosting

Shared Web Hosting
Jam Design UK Ltd

Jam Design UK Ltd

Shared Web Hosting
NetHosted Ltd.

NetHosted Ltd.

Shared Web Hosting
NeonTech Productions

NeonTech Produc..

Shared Web Hosting
HostEuro

HostEuro

Shared Web Hosting
Hostony

Hostony

Shared Web Hosting
This page was last updated 28 February 2019 08:10