BirchHosting

Arthur Cook from Domaine de Palejay (2 - 10 Employees)

I have contacted Birch Hosting on several occasions for information and advise on problems that I was experiencing. I have always received a prompt reply which enabled me to solve my problems.

Ann-Marie Cooper from Clean Clarity (1 Employee)

Fantastic customer service! Any issues are dealt with very very quickly and efficiently

Karen Noble from Noble VA (1 Employee)

Always great service from BIrch. Ease of use rated 4 as I am not techy

David Gibson from David Gibson Websites (1 Employee)

I was recommended Brich Hosting by a local IT company and I have not been dissappointed. The no nonsense credible pricing and amazing customer support is just what I needed as I stared to build out my website portfolio. If I could give them 6 stars for customer service I would.

Maggie Dusnic from Clive Menzies & Associates (2 - 10 Employees)

Outstanding in every way! Greg provides amazing support, the best I've ever come across. Always there and providing thorough, sound advice, and has often offered a solution and then talked me through the complete process.

Websites and email are all wonderfully fast on the Birch servers.

Highly recommended.

Dan Augustine from SHOOCCTV (2 - 10 Employees)

I really appreciate the promptness and professional technical support. They helped me solve many problems related to my website, problems that maybe it was not their duty to do.

James Bradbury from James Bradbury Web Design (1 Employee)

I've been delighted that Birch Hosting has been better in every way than our previous host.

In particular, customer service and support is probably the best I've ever had from any company I've worked with. You don't get that with larger providers. The service is personal and I therefore feel like a valued customer, not simply another line in a spreadsheet somewhere.

Vivian evans from INDEPENDENCE Daily (1 Employee)

Thanks for outstanding service , ease-of-use and security of payments!

Abs from Video IT Quote IT (2 - 10 Employees)

Where to start! I thought I had a great deal and service with my previous hosting provider until we need their tech support for multiple key and crucial fixes to our business and found out that they simply didn't care. It's no surprise when a company is part of a bigger parent organisation. I decided it was time to move on.

I heard about Birch from a friend. When I saw the packages and price I realised I wasn't getting a good deal with my previous provider. Still being unsure still about Birch but having faith with my friend's recommendation, I decided to migrate everything. I can't believe how quick, efficient, friendly, welcome and most importantly knowledgeable Greg and his team are. I've never witnessed such amazing customer service in my life. These guys really care and go beyond providing instructions. In a couple of cases, they have literally fixed our issues when they shouldn't have too. We have a developer and he was thanking Greg for his quick super insight to rescuing us when our payment system went down and was effecting our business.

I can't ever image leaving Birch Hosting and if you are just starting out online, don't go anywhere else unless you want the headache of substandard customer service.

Simon Keats from KEATS (1 Employee)

All my hosting has been with Birch for over 20 years. Really don't need to say more really!