BirchHosting

Absolutely great help and more importantly for me, great attitude. I have picked up a lot from Greg's open and straight, no-nonsense service. He has enabled me to achieve a lot more than I would without his help.
Cheers, you're a rarity squire
George T

Brilliant Service - way beyond the call of duty.
Some time ago, I had reason of move one of the websites I look after to a new hosting. Birch Hosting responded to my queries in minutes when the other host took days.
I've just transferred a largish WordPress site. Not being a WordPress expert, I was struggling. Greg phoned me to talk through the options, then volunteered to move the site, which involved editing the database to cope with the temporary URLs before the nameservers were changed, then editing it all back again after.
That was far more than I could ever reasonably expect - it went way beyond the call of duty.
I can thoroughly recommend Birch Hosting.

Greg Has been a great help for years, taking on his personnal time for an absolute beginner and goofer on websites.

Birch Hosting’s motto of ‘Your Vision, Our Support’ could not be a more correct description of how your company operates. As a reseller of your hosting, Birch Hosting allows my company to provide a hosting service of absolutely exemplary quality where you take away all of the stress that usually comes with running websites for clients.

My clients’ websites are incredibly fast, are always available and I never need to worry about a thing but that’s not the best part about the service I receive from Birch Hosting.

The best part is the part that the other UK hosting companies do not offer at all, and that is the personal service that your company is built upon. You’re available any time to help me, I feel that I’m always a priority and you genuinely make me feel like I’m your only customer.

I know I can get in touch with you at any time and your service is always 100% attentive and sensitive to my requirements. I’ve been a customer of the other ‘big boys’ in UK hosting and they’re utterly inflexible, their servers are crammed with poorly-constructed websites that are constantly scrapping over server resources but yours are the opposite. There is no way that I’d be able to attain such great website speeds for my clients without you operating your hosting service on the mantra of not overselling servers, like the others!

If there’s a problem with one of my websites, you get in touch to speak to me about it and we work through issues together, you don’t just take the site down, like the others!

At the beginning, when I was in the position of requiring a new hosting company, I had a decision to make as to who I should use and I admit that I was wary of using a ‘smaller’ company such as Birch Hosting so I dropped you an e-mail and you called me straight back, we had a great conversation about my requirements and what you’d be able to provide.
Do you think any of the ‘big boys’ would have done this? Not a chance.

Nearly three years ago, I made the switch to Birch Hosting and it has been one of the most sensible decisions I have ever taken. I’m a very difficult person to impress and I recommend this company without hesitation or reservation.

If anybody reading this is in the same position I was three years ago, wavering over whether or not to use Birch Hosting, waver no longer – the correct decision is straight in front of you and it is Birch Hosting.

Fantastic customer service. Quick, reliable and efficient.

Professional and fast hosting, incredible customer support

I haven't met so many hosting enthusiasts throughout my career! You can see that they do what they like. They have invested in very fast servers, simple customer panel and offer flexible services at competitive prices.

I have a premium cPanel account with Birch Hosting for some months now. On opening the account Customer Support phoned me within hours to welcome me on board and to answer any questions I may have about using their service. It’s been a wonderful experience from the start.

The speed and performance of hosting has been excellent and consistent at all times of the day. Any time I have raised a support ticket I have had a response within hours. Their level of support has been amazing!

I find their client area & cPanel easy to navigate & use.

I have no hesitation in recommending Birch Hosting.

First class service and support, even for those, like me, who are not at all techy. Would unequivocally recommend.

Quick and relevant response to queries. Value for money hosting

We have used Birch Hosting since we set up our business in 2012, and we are very happy that we did. For those, like us, who don't have the right kind of brains to understand the 'technicalities' of websites, it is reassuring to know that helpful and friendly support is at hand. Nothing is ever too much trouble and every effort is made to sort arising issues out as speedily as possible, even if, as has been the case a few times, they are self-inflicted. On such occasions, advice is freely given as to how one might avoid such an issue arising again. Assuming Birch Hosting continue to offer the same high level of customer care, which we are sure they will, we will not ever move elsewhere. We know we won't get better and we have absolutely no reservations recommending them.

The Birch Hosting team are so helpful with any technical or sales related problems that I have had over the years. I have been with a few hosting companies in the past and I have to say Birch Hosting are the number 1 with their very quick response and problem solving help.

I definitely recommend them.

I have been a customer with BirchHosting for a number of years and find their service, knowledge and support to be excellent. This is also the case when working on clients websites.

Very knowledgeable about wordpress sites and of course cPanel. Brilliant

I have been a customer of BirchHosting for quite a few years now, and I have no complaints whatsover. Greg and the team have been very quick to help me out whenever I have had a problem with my websites, and I would highly recommend the company to anybody. Their customer service really is brilliant.

Brilliant. Been with birch for 6 months. Had a nightmare with my previous hosts. Greg put in a lot of time helping me move over to Birch Hosting and I have seriously had ZERO problems since. VERY reasonably priced too.

I've been using Birch hosting for well over a year now. Excellent customer service, never had any issues with the site and always on hand to help with any queries. Highly recommended!

I have been using BirchHosting for a few years now and they are always excellent, quick and friendly!

They're better than "excellent" - much better!

Any problems I've had (or more likely caused) have always been sorted out immediately, efficiently and explained to me in understandable, non-techie terms.

That's why I've been with BirchHosting for years now, and will be staying with them for years to come.

Greg Birch and his company Birch Hosting have been capable, helpful, knowledgeable, sharing and a nice guy to do business with.
I have used their services for myself and others for over 3 years and recommend them to enhance any online presence.

I cannot fault the service of these guys. I have never experienced such a high level of service with any of my previous hosting companies and they are so knowledgeable. There doesn't seem to be anything that they can't fix. Greg is great!

How they manage such a fast, second to none service, when they have lots of clients, I have no idea, but all I can say is awsome!

I would have no hesitation in recommending them.

Five stars is not enough. I have been with several hosting companies over the years and Birch Hosting is the best. I have been with them for a few years now and enjoyed their excellent fast support and nothing is ever too much trouble. Great company!

I have been using Birch Hosting for years and they are the best hosting company I have ever dealt with by a country mile! I have dealt with other hosting companies while doing work for clients and none of them are a patch on Birch Hosting... and yes, this includes ALL the big hosting providers. Birch Hosting treat you as a customer, not a revenue stream! They genuinely believe in good old-fashioned customer service and it ALWAYS shows.

I absolutely love this company, the customer service is amazing and every time I have been stuck with an issue the support given is first class.
This is a company I will be staying with for the long run as I am a person that appreciates good customer service and this company has it in the bucket loads.

I have been using Birch hosting for a while now and Greg is excellent at customer service. I have had a few issues with various sites and he is always very quick to come back with a solution. I definitely recommend this company.

The support is unrivaled. In our experience no hosting company has done more to help iron out the problems when trying to install things that make unusual demands on the server. If there were a Guardian Angel in the world of hosting, his name would be Greg. And we are very grateful he is there at Birch.

Occasionally, things go wrong and need to be fixed quickly. Birch Hosting's support is exceptional in terms of its level of technical skill and the speed of response.
I have been with them for some considerable time now, have a variety of plans, and have absolutely no regrets at all. The price structure is flexible and the plans are well pitched in terms of their range of options.
I've built a good relationship with the team at Birch and they work very hard to look after me. I recommend them completely.

Great value, no fluff, just feels right!

If you want 24/7 help (even on the smallest of questions) and the best service EVER then don't go anywhere else.

Very impressed, I moved from hosting that cost several times more and so was quite skeptical as Birchhosting were so much cheaper, but I need not have worried, the site has been brilliant, almost no down time (and it was sorted in hours when I reported it). Really really impressed.

Fantastic support, they have always been very patient with me and quick to reply to any problems I may have. I was surprised recently to receive a solution a few hours after my initial query on a Sunday! Great :)

All of our hosting is now done through Birch Hosting. The service is extremely reliable and if there are any problems they are dealt with immediately 24/7. We also now buy and hold all of our domains with Birch Hosting, very happy to recommend.

Birch Hosting are the best hosts I've used by far. No matter what the issue, however big, small, or unusual it may be, their support team is always on hand to help out.

Excellent. Really nothing else I can add.

I fully agree with all the 5 star reviews here. Support and reliablity are excellent and overall Birchhosting provide great value for money. What isn't mentioned much is the speed that their servers and networks operate, which is really very good (having been disappointed by other companies I've used in the past).

I've been with Birchosting for over 3 years now. I find they are good value for money and the level of support they provide for the low cost is second to none!

When you find a web host this good, you stick to them like glue. Been with them for years now. Not going anywhere else. Crack on guys. Crack on. :)

Using for under a year now,.
Great prices and good service and support - I recommend to all.
George

Rock solid service. Great support. As good as it gets!

Excellent service, great prices.

Brilliant. Superb technical support. Superb Value for money. The best!

Genuinely this company has the best service of any company I have every been in contact with. They answer my ridiculous support requests at all hours of day and night, incredible!

Simple, Easy and just works with excellent prices!

Perfect, just works. In several years only had one or two issues which were dealt with extremely quickly. Much much much better than our old service provider.

Outstanding service.

Have a lot of websites hosted at Birch Hosting. Its fast and reliable. Great prices too for the service we receive.

First class service at competitive prices.

Old fashioned customer service. There is nothing 'Jobsworth' about this company and its personal touch. Very pleased to have had them recommended to me.

I was new to having a web-site and have always found Birch Hosting to be reliable and most importantly incredibly helpful when I have had problems.

I did a lot of searching before choosing Birch Hosting. I checked out just about every alternative. Birch Hosting are very good in every respect - reliability, service, costs, technically.

Excellent hosting company! Their support is the best by miles and they are very reasonably priced.

Birch are excellent. Their turnaround time on any support issues is always very quick, friendly and helpful. They have just amended their site and it is even easier to use now. Definitely 5 star in this age of generally poor service.

BirchHosting is a good company and I am totally satisfied with the experience. I get real value for my money. I even recommend the name of this company to my colleagues.

I have used BirchHosting now for many years, I have sent people to them. They are always so willing to help you even if the problem is not with their service, for me Birch hosting is the best company out there.

Birch hosting are excellent value for money and provide reliable, fast and stable web hosting. Best of all, the customer support is spot on. They respond quickly and there are no automated replies or 'cut & paste' answers. Support tickets are dealt with effectively by human beings!

This is the best hosting company I have ever found. I am french and struggling with the language. I am also finding it difficult with some basic knowledge. However they are very patient and helpful.

I have been with the hosting for three years and very pleased with the service and prices. Technical support is on a very high level. The package that matched my requirements is very fairly priced. I do appreciate the service.

We have had massive conversations with Birch Hosting over our time with them and they have put up with our total ignorance, with the utmost patience. They are always incredibly helpful, calm and incredibly nice!! Very good value for money and have customers interests always in mind. A great find !

Amazing value, amazing customer service. I don't often write reviews of things (well, services, anyway), but Birch Hosting have been invaluable to us during the setting up and rolling out of our website and services - all at a great cost!

First class in every way. No problems in 2 years. Customer service is second to none.

Top quality hosting. I just moved to Birch Hosting becuase my previous host let me down repeatedly. The quality of the technical hosting and the support has been excellent so far. My first site has been migrated without a hitch and running just fine. Not to mention that Birch Hosting is actually cheaper than my previous host. Fantasic value for money all round.

Great Service and Value for Money

I'm not a techno but any problems I have is answered quickly, service is speedy. Very happy with the service.

Very fast and efficient, at a great value too. I couldn't ask for better! Definitely better than the 'big boys'! Well done BirchHosting!

Great Sevice, Great Price, Great Value.

Superb personal service. Reliable servers. Great value. Beats the 'big boys' hands down!

Excellent support, very fast and you can call for a chat if you want too. Completely agree with all the other reviewers.

Continues to be a good service

Birch Hosting are without any doubt the most amazing, customer focused company I have ever dealt with in any industry. They don't just go the extra mile for their customers, they go to the ends of the earth and back for us. These guys are simply incredible and there are not enough superlatives in the English language or any language for that matter to express just how amazingly wonderful they are. Birch Hosting are the best by light years - don't even bother with the competition - they aren't 1% as good.

This is the best hosting company I've worked with. Everybody is kind and helpful always, it doesn't matter if you have any issue during the day or at night. Problems are solved straight away, directly, without redirecting you through hundreds of people.
Uptime 100% at least for me. A lot of useful tools and software and additional extras are added regularly, free of charge.

Great service. Great support. ALWAYS.

They are super efficient!

Fine service.

The best customer support of any company we have ever dealt with - quick responding, thorough and personalised.

With many other companies we have been left waiting endlessly, are fobbed off with "solutions" that don't work, or are passed from person to person or even country to country, just to pass on the responsibility for the problem to somebody else.

Continues to be a user friendly company on all fronts.