BirchHosting

BirchHosting

84 Reviews

What is BirchHosting?

BirchHosting was started up for one reason, to give great service and Affordable Web Hosting without the compromise in service or support. This was driven by the fact that I received poor service from another hosting provider. I had been a customer of this company for 4 years and when I found out that they were selling Dedicated Servers with twice the specification of mine, for less. I asked them to change the specification for me, and they refused as I needed to cancel and restart a new contract.

I had never missed a payment yet I was treated poorly by the rep that didn’t seem to care about me or the fact that I was a loyal Dedicated Server customer. So I decided that Affordable Website Hosting was going to be available to all with benefits of premium Web Hosting.

All our Web Hosting packages have 7 days a week support and our customers will testify that we really do deliver on the customer service front, after all that’s why we are here, to support you. Our Web Hosting is based in multi million pound UK data centres, that’s right, there is three of them. So you don’t have to worry that they are hosted in somebody’s garden shed, and you can check our uptime online. (Google birchhosting uptime)

Serchen Index

65.00
5
Employees
84
Reviews
52
Followers
108
Likes

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BirchHosting Reviews

5.0

Excellent!

84 Reviews

Last reviewed on
16 October 2020

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Sunday, October 18, 2020

Where to start! I thought I had a great deal and service with my previous hosting provider until we need their tech support for multiple key and crucial fixes to our business and found out that they simply didn't care. It's no surprise when a company is part of a bigger parent organisation. I decided it was time to move on.

I heard about Birch from a friend. When I saw the packages and price I realised I wasn't getting a good deal with my previous provider. Still being unsure still about Birch but having faith with my friend's recommendation, I decided to migrate everything. I can't believe how quick, efficient, friendly, welcome and most importantly knowledgeable Greg and his team are. I've never witnessed such amazing customer service in my life. These guys really care and go beyond providing instructions. In a couple of cases, they have literally fixed our issues when they shouldn't have too. We have a developer and he was thanking Greg for his quick super insight to rescuing us when our payment system went down and was effecting our business.

I can't ever image leaving Birch Hosting and if you are just starting out online, don't go anywhere else unless you want the headache of substandard customer service.

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Monday, August 17, 2020

Verified Review

All my hosting has been with Birch for over 20 years. Really don't need to say more really!

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Wednesday, July 1, 2020

Good service. Excellent and prompt support.

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Thursday, April 30, 2020

Verified Review

You can guess from the full-house starring I am very pleased to to have found and be using Birch Hosting. They are a top hosting provider and always over deliver on my expectations.

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Thursday, April 9, 2020

Verified Review

I have found BirchHosting to be a truly first-class hosting company. Amazing customer support, second to none, great value for money and a reliable platform to service your online needs. 10 out of 10!

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Monday, March 2, 2020

Awesome company which we have already recommended to all of our clients. Tickets always answered within half and hour and errors we make on hosting always put right without complaint or bother. This is one of the best hosting company's I have dealt with in over 20 years of hosting in the UK - you cannot ask for a better service.

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Monday, February 3, 2020

Verified Review

As you can see from the star rating - I have given a full house! This is based on my appreciation for the hard work and successful outcomes that Birch Hosting have continued to provide maintaining a service level that cannot be beaten. Their service is pitched at my level, always making sure I understand all that is going on. A true partner.

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Wednesday, January 15, 2020

Thanks again to Greg for his prompt help and support.

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Thursday, October 24, 2019

always get first class service from Greg and the team

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Thursday, September 12, 2019

Best discovery I made after 20 years with other web hosting providers, none of whom come even close. Greg's support is always very fast and clear - and he'll always go out of his way to roll up his sleeves and help out where necessary. Fantastic service! Highly recommended.

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