Monday, January 18, 2021 Verified Review #85394 James Bradbury from James Bradbury Web Design (1 Employee) I've been delighted that Birch Hosting has been better in every way than our previous host. In particular, customer service and support is probably the best I've ever had from any company I've worked with. You don't get that with larger providers. The service is personal and I therefore feel like a valued customer, not simply another line in a spreadsheet somewhere. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Friday, November 6, 2020 #83967 Vivian evans from INDEPENDENCE Daily (1 Employee) Thanks for outstanding service , ease-of-use and security of payments! Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Sunday, October 18, 2020 #83575 Abs from Video IT Quote IT (2 - 10 Employees) Where to start! I thought I had a great deal and service with my previous hosting provider until we need their tech support for multiple key and crucial fixes to our business and found out that they simply didn't care. It's no surprise when a company is part of a bigger parent organisation. I decided it was time to move on. I heard about Birch from a friend. When I saw the packages and price I realised I wasn't getting a good deal with my previous provider. Still being unsure still about Birch but having faith with my friend's recommendation, I decided to migrate everything. I can't believe how quick, efficient, friendly, welcome and most importantly knowledgeable Greg and his team are. I've never witnessed such amazing customer service in my life. These guys really care and go beyond providing instructions. In a couple of cases, they have literally fixed our issues when they shouldn't have too. We have a developer and he was thanking Greg for his quick super insight to rescuing us when our payment system went down and was effecting our business. I can't ever image leaving Birch Hosting and if you are just starting out online, don't go anywhere else unless you want the headache of substandard customer service. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Monday, August 17, 2020 Verified Review #82195 Simon Keats from KEATS (1 Employee) All my hosting has been with Birch for over 20 years. Really don't need to say more really! Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Wednesday, July 1, 2020 #81444 James Bradbury from (Sole Trader) (1 Employee) Good service. Excellent and prompt support. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Thursday, April 30, 2020 Verified Review #79916 George T. from freelance (1 Employee) You can guess from the full-house starring I am very pleased to to have found and be using Birch Hosting. They are a top hosting provider and always over deliver on my expectations. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Thursday, April 9, 2020 Verified Review #79513 Paul Cox from Paul Cox Photographic (2 - 10 Employees) I have found BirchHosting to be a truly first-class hosting company. Amazing customer support, second to none, great value for money and a reliable platform to service your online needs. 10 out of 10! Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Monday, March 2, 2020 #78107 Chas Alexander from marine Marketing (2 - 10 Employees) Awesome company which we have already recommended to all of our clients. Tickets always answered within half and hour and errors we make on hosting always put right without complaint or bother. This is one of the best hosting company's I have dealt with in over 20 years of hosting in the UK - you cannot ask for a better service. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Monday, February 3, 2020 Verified Review #77228 George T. from freelance (1 Employee) As you can see from the star rating - I have given a full house! This is based on my appreciation for the hard work and successful outcomes that Birch Hosting have continued to provide maintaining a service level that cannot be beaten. Their service is pitched at my level, always making sure I understand all that is going on. A true partner. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Wednesday, January 15, 2020 #76666 Margsret McLellam from Splashers Swimming Academy (2 - 10 Employees) Thanks again to Greg for his prompt help and support. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?