Eco Web Hosting

Eco Web Hosting

106 Reviews · Last reviewed on 19 June 2020

What is Eco Web Hosting?

Eco Web Hosting focuses on fast and eco-friendly website hosting.

Our team wanted to create a company that values quality products and exceptional customer service over acquisitions and sales figures.

With over 35,000 sites hosted, we've built a powerful hosting platform that's designed for optimal speed and performance. We also constantly work to reduce our environmental impact, planting trees to offset our employees' carbon footprints, planting trees for each hosting package purchased, and helping to fund other Gold Standard environmental projects.

Find us on:

  • Twitter: https://twitter.com/ecowebhostinguk
  • Facebook: https://www.facebook.com/EcoWebHostingUK/
  • LinkedIn: https://www.linkedin.com/company/eco-web-hosting-ltd/

Serchen Index

73.00
4
Employees
106
Reviews
658
Followers
1,039
Likes

What is Eco Web Hosting?


Eco Web Hosting Product Details

We have the following types of hosting packages:

  • Web Hosting - Speedy, reliable, and straightforward hosting packages giving you plenty of space on a super-fast SSD platform with 10 GB mailboxes, Let's Encrypt wildcard SSL certificates, and over 70 one-click installers.
  • Managed WordPress - Optimised, dynamic, and super-charged WordPress hosting packages giving you instant automatic core updates, a one-click staging platform, snapshot backups, global CDN, unlimited mailboxes, and Let's Encrypt wildcard SSL certificates.
  • Reseller Hosting - Convenient, scalable, and practical hosting that gives you unlimited websites for your customers on our auto-scaling platform. Get unlimited bandwidth, mailboxes, databases, and Let's Encrypt wildcard SSL certificates, as well as exclusive discounts just for Resellers.
  • Virtual Private Servers - Private, secure, and customisable, our VPS are on OpenStack KVM based servers, with IPv4 and IPv6 addresses as standard and a connection up to 1 Gbps. Built on super-fast NVMe SSD host servers, we also have no fair usage policy and each VPS has the option of cPanel and WHM.

We can also provide you with the domain name of your dreams, with UK domains only £7.49 a year and gTLDs starting at £9.99. Whether you're looking for a .com, a .co.uk, or a .in, we offer you domain names with no hidden fees or add-ons on an easy DNS platform. Transfer in your gTLD and get a year free!


Eco Web Hosting Support & Customer Service

All our customers benefit from our expert UK support team, available via live chat or ticket system, and a 45-day money-back guarantee on all our hosting.


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Eco Web Hosting Reviews

5.0

Excellent!

106 Reviews

Last reviewed on
19 June 2020

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Thursday, June 18, 2020

Great tech support. Very patient, very trustworthy. I highly recommend this service

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Thursday, June 18, 2020

Love Form India, Awesome Experience, Decent Support, Using for 1 year.

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Monday, June 8, 2020

I had some issues with moving my domain and every other issues seem to pop up but they replied so quickly and even on a Sunday and sorted out all my problems and now my site is good to go! 10 times better customer service and any hosting provider I have used

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Thursday, June 4, 2020

Scott And Chris really quick to respond and very helpful. Fixed some issues I was having with a clients email account no problem.

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Monday, June 1, 2020

Every time I have an issue the Eco Web Hosting team - Scott, Mike and the rest are always on hand to help, with very fast response times indeed. Flawless service, and I would highly recommend to anyone who's looking for a supportive hosting provider at very a generous price!

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Sunday, May 31, 2020

Great work! A support guy, Mike, was very polite and helpful. I got a reply in the same day, maybe an hour later. Not to mention it was Sunday!

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Friday, May 29, 2020

I don't know you but I love these guys. Their products are top quality and their prices are unbeatable. You feel that they care about you and charge fair prices.

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Thursday, May 28, 2020

I've been a customer for 3 years and each time over those years I've had a query or needed help, I've had my issue resolved promptly. Fantastic customer service and I confidently recommend their services to my friends

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Tuesday, May 26, 2020

Excellent customer service. I've only just switched to Ecoweb, but my experience so far is extremely good. I had a slightly obscure email problem, which they fixed for me within 48 hours over a bank holiday weekend. I'm also paying less than I did through my previous provider. Great experience so far!

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Tuesday, May 26, 2020

Carl was extremely knowledgable, efficient, patient and helpful trouble shooting my annoying email problem. He is a super geek and deserves a super geeky promotion! ??

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Thursday, May 21, 2020

Thank you so much for being so professional, responsive and helpful. I was confused about the best option to use to set up a new Managed WordPress site. I also had questions about setting up possible URLs for the new site. Talking with you all really helped me to clarify exactly what I was trying to accomplish and to figure out the best option for my needs. Thanks to our cnversation I realized that having multiple sites, rather than one cluttered site, would be the best option for me.

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Tuesday, May 19, 2020

Carl was a fantastic help today. I've never had any issues when contacting the EWH customer services, outstanding quality of customer care is displayed every time!

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Monday, May 18, 2020

Great web-hosting service. Excellent support and lots of handy one-click install software on the public server. Very prompt and helpful replies to all enquiries.

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Monday, May 18, 2020

Carl was patient and helped me in a way I wanted, he was awesome!

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Tuesday, May 12, 2020

Ecowebhosting is a very reliable host with fantastic customer support.

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Thursday, May 7, 2020

The representative was awesome! This representative was knowledgeable, fast, and friendly. I hope all of your employees are like Mike. Thank you for all the assistance. You all rock!

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Saturday, May 2, 2020

I’ve used eco web for my hosting for 5 years now poss 6, had no problems and great support I would recommend James

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Tuesday, April 28, 2020

Eco Web Hosting provides quick and responsive support.

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Friday, April 24, 2020

Very helpful and prompt. I was extremely impressed with the level of support.

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Thursday, April 23, 2020

Came to Eco Web Hosting as was given a free trial via an online web developer course a few years ago. I now have a few sites hosted on the platform and have not been disappointed. Particularly impressed with the support team.

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Wednesday, April 22, 2020

Excellent service so far. Keep up the good work.

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Sunday, April 19, 2020

Great Service, much appreciated and highly recommended.

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Friday, April 17, 2020

Excellent support, super fast server, eco friendly. Does it get better than that?

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Wednesday, April 15, 2020

They go above and beyond

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Saturday, April 11, 2020

Good team! Nice service and support! And good for the environment in their own way. What more can you ask for?

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Saturday, April 11, 2020

I'm a newish customer of Eco and this was my first contact with Support. My issue was resolved quickly and efficiently, even though it was over a bank holiday weekend, and all communication with the team was friendly and professional. A first class and very highly recommended hosting company with good ethics too, many thanks!

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Monday, April 6, 2020

Wonderful 5 star service as always! The team are always super helpful and really quick with responding to any queries I have. Would highly recommend Eco Web Hosting to others looking for reliable solutions.

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Sunday, April 5, 2020

The helpdesk is doing a fantastic job ! The replies are instant and knowledgeable , and it is evident that the people at eco web hosting really care about their customers ! Cheers .

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Sunday, April 5, 2020

i very recommend this server with there great support <3

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Saturday, April 4, 2020

Highly Recommend and Eco Friendly!

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Saturday, April 4, 2020

I launched my website one year ago and Eco Web Hosting have been absolutely brilliant as web hosts. Their customer service is the best I have ever experienced in terms of very quick replies to 'ticket support' queries (usually under 5 minutes) and they are always available on the phone (my personal experience). I raised a support ticket on 4.4.2020 and my query was resolved by 'Scott' pretty quickly. Eco Web Hosting always make sure your queries are resolved and they go out of their way to help you which is a plus if you are not too tech savvy. Personally, I feel I am in good hands with this company and I would highly recommend Eco Web Hosting based on their very quick replies to queries/technical issues, excellent customer service and the fact that there is always someone to talk to on the phone. Another plus for me is they are based in the U.K.

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Friday, April 3, 2020

Can't rate Ecoweb highly enough - great prices, great products and the support received is always spot on!

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Wednesday, March 18, 2020

Promp reply and problem solved.

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Monday, March 2, 2020

Honestly, great hosting service with great prices. Fast support. Definitely recommended.

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Wednesday, February 26, 2020

I've been with E W H for a number of years and have always been so impressed. I actually couldn't imagine using another hosting company due to the level of care and 24/7 help they offer. Support is second to none and so are all of their services.

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Saturday, February 22, 2020

great customer service friendly bunch. Happy with the outcome and level of support

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Thursday, February 20, 2020

I have never been happy with a hosting provider in my life until i started working with EcoWebHosting. You need support? they've got that. You need a fast hosting that never goes down? they've got that too. I'm not a tech genius but whenever i need help they sometimes perform the task themself in a matter of minutes. Keep it up guys.

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Sunday, February 2, 2020

I would always recommend ecoweb hosting, great services with a friendly, helpful team.

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Saturday, February 1, 2020

Quick response and got the issue sorted.

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Saturday, February 1, 2020

fantastic support, truely helpful (and patient...). i highly recommend !

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Friday, January 31, 2020

Scott was awesome. I was kinda in an urgent need of help and Scott did everything he could to fix everything quickly for me. Eco Web has never let me down when it comes to website and hosting speed. Earlier, I was on a monthly plan, but this month, I'm gonna buy the annual package. Kudos to the amazing support team... Thanks, Scott Cheers!!

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Tuesday, January 28, 2020

I had a problem where my account notifications from eco web hosting were going to junk and subsequently I got cut off from my business emails for having not paid a bill. Even though it happened on a Saturday lunchtime their customer service assistant was able to help me get everything back up and running in a short time, for which I am very grateful. I should note that the hosting service from eco web hosting has been excellent and we haven't experienced any downtime I can remember in the 3 years we've been with them.

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Monday, January 27, 2020

Ecowebhosting are simply great. What I particularly like about them is that they are helpful and will spend the time to figure out how to resolve issues. When I started I really didn't anything about Web development but I have never regretted working with Eco Webhosting and have eno hesitation in highly recommending them. PS As odd as it is these days this is a real review that I was glad to give based on the service ecowebhosting continue to provide me over the years.

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Thursday, January 23, 2020

Excellent customer service. The team at Eco Web Hosting really take care of their clients.

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Friday, January 17, 2020

Very, very good service!!!

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Thursday, January 16, 2020

I was able to work with Mike and Chris, who provided me the type of customer service who will keep me paying for a product for a long time. Excellent job, fellas!

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Wednesday, January 15, 2020

I contacted Eco to say that i wasn't expecting my yearly subscription to Auto renew and they immediately offered to refund me. They then offered me a big discount on a hosting package which i decided to take in order to get me back into Web Development.

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Wednesday, January 15, 2020

I have been with Eco Web Hosting since the day I have decided to explore web development. Enrolled some course to kick off my studies and redeemed a complementary hosting --- a student hosting package. Ever since, Eco Web Hosting have been a trusted partner that provides outstanding performance, excellent customer service, and affordable rates. Now, I am a full pledge customer and chosen Eco Web Hosting as my first choice for official projects.

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Thursday, January 9, 2020

Great support and very reliable host provider. Highly recommended!

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Wednesday, January 8, 2020

Amazing customer service, efficient, effective and just an easy and friendly company to interact with. You can also sleep better knowing they are also committed to helping the environment. I thoroughly recommend and would never dream of leaving them. Never. Seriously, never.

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Wednesday, January 1, 2020

The service and support is absolutely 5 star each and every-time.

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Tuesday, December 31, 2019

Excellent customer service, very fast and very helpful. Great for less experienced web designers like me.

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Friday, December 20, 2019

Excellent support, as always. Scott completely sorted me out and had me going within minutes. I really can't fault the ecowebhosting support team. They are always prompt and happy to help. I wish more companies were like them.

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Wednesday, December 18, 2019

They are okay. Just okay but the unlimited websites at the price point make them a no brainer. You get limited access to ssh on shared hosting, no sudo commands so it quite limited. However it is an added bonus. Free ssl unlimited databases and emails. It would probably be worth it to get advanced hosting and use them purely as a email host as I do for many of my sites.

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Monday, December 16, 2019

I have been with them for 3-4 years and have had excellent service and support. I don't think I have experienced an outage thus far. Great work, and if you have a chance, view the courses for development. That is what brought me here.

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Monday, December 16, 2019

Excellent customer service

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Wednesday, December 11, 2019

Had an issue creating a hosting account and it was fixed very quickly by support! Other than than that I have never had any issues with Eco Web Hosting.

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Wednesday, December 11, 2019

Excellent Support, Great Hosting Services for all kind of Websites!

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Tuesday, December 10, 2019

Resolved my issue very quickly

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Wednesday, December 4, 2019

It has been quite a few years since I've had a website, and boy oh boy, things have sure gotten more complex. Much of the trouble I ran into is probably due to expecting something to work like it used to! I realize that support documentation can't address every issue, but I'm old-school: I like my questions answered immediately and by a live person on the other end of the phone line. However, that's not a feasible solution today, and I am forced to wait for someone to chat or answer my support ticket. I must admit that every time I've had to open a support ticket, it was answered faster than I expected, by someone who patiently responded to my questions, and who explained clearly what I needed to do. The support team at Eco Web Hosting deserves all the credit for keeping me going when I was ready to give up.

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Wednesday, December 4, 2019

Excellent Service And Support.

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Tuesday, December 3, 2019

A couple of glitches, but the support team was responsive and all was sorted out in a couple of hours.

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Tuesday, December 3, 2019

Amazing support experience! Eco web hosting provided amazing hosting solutions at reasonable price. Their support is also really quick and resourceful.

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Thursday, November 28, 2019

Super happy with everything about the hosting, domain transfer service and support team. Can´t fault anything at all.

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Wednesday, November 13, 2019

I was originally introduced to Eco Web Hosting through Rob Percival's Complete Web Developer course, and after my free period expired I was more than happy to continue on as a paying customer. My experience with Eco Web Hosting has been absolutely amazing - I have had a few support requests over the years I have been using them, and they are always resolved quickly - communication is top notch. I happily recommend them to anyone who asks.

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Wednesday, November 13, 2019

I have recently taken out Reseller Hosting and the customer services have been excellent! Nothing is to much trouble and email & telephone support is super efficient

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Friday, November 8, 2019

Hi, I am Rasul Kamolov, I have worked for many companies across many countries like Russia, USA and used many web hosting sites as well. I can now truly say Eco Web Hosting (ecowebhosting.co.uk) has very best prices offering to make your website(s) and also they have really good customer support that I have never waited for more than 5 minutes to get answers. Best, Kamolov Web developer at Broad LLC, Manhattan, New York, US

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Friday, November 8, 2019

I'm a new customer of Eco Web Hosting – and I'm really impressed by the service they provide (more anon) and the speed with which my site works. I'd been a customer of Clara.Net-Soho since 2001 for my three websites and a couple of email addresses. The two reasons for changing where a 300% hike in Clara's rates and their lack of understanding / support for WordPress. My sites (virtually identical but with different domain suffixes) were created in Dreamweaver over 15 years ago in HTML, which Clara handled very well with 'instant' start-up times. But, time to totally renew my websites, this time using WordPress, which is where I fell out with Clara for although their new 'Bronze' package, which I was forced into, includes a database, it didn't gel with WordPress – and Clara don't have the expertise to say why not. Great shame, for their service had always been excellent. A friend recommended Eco Web Hosting as an alternative to another UK host company which is proving to have slow start-up times for a site we created and, seemingly, little interest in coming clean as to why, even though we've followed their advice on ensuring plugins etc are up-to-date and photos are fully optimised. Anyway, I liked the way Eco say 'these packages are specifically optimised for WordPress', their sensibly competitive pricing and the 'instant' start-up speed of my new site. There was a bit of a mini-issue, which they promptly solved via their 'Support Live Chat' facility. And then... in switching my email accounts to Eco Web Hosting from Clara, I couldn't get the main account to work. I've always kept screenshots of how the account is set up in Windows Live Mail in case I needed to reinstall, but despite trying every variant, it wouldn't work. Back to their 'Support Live Chat' facility for advice and, over a weekend, Ben at Eco sorted it – or rather mentioned one thing which made me realise I hadn't changed the nameservers from Clara to Eco Web Hosting. That done, a couple more tweaks to the email set up and job done. What was impressive with the Eco Web Hosting service is their 'we won't give up on you' attitude – and while it was my fault the emails weren't working, Ben and his colleagues seemed determined to get them sorted come what may. Brilliant stuff – well done and thank you everyone at Eco Web Hosting.

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Thursday, November 7, 2019

Not being very computer minded I was at a loss when a picture disappeared from our website. I had no clue what to do so contacted Eco Web Hosting who fixed it for me. Excellent customer services, can't rate them highly enough. Thank you :)

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Friday, November 1, 2019

I recently migrated my other website over to them which was a pain-free process as with everything I do with these guys/girls. The fact that you can have 3 websites all under the one plan without it costing you a small fortune (like a lot of the other providers) is the first bonus point! The second is their amazing support team and their efficient support portal with efficient ticketing and tracking. Recently, I've had a few problems with one of my websites (updates causing issues and errors) and I can not thank Ben and Mike enough for sorting this out! I defo owe these guys a few beers!! Thanks again!!

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Friday, October 25, 2019

Best hosting company you could ask for! My websites are fast & secure. The support is quick and they are so knowledgable, have helped me with all sorts of complicate site moves to installing SSL site certificates.

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Friday, September 27, 2019

I had multiple domains, subdomains and a variety of types of websites that needed migrating to my new Eco Web Hosting account. Eco Web Hosting migrated all this quickly, seamlessly and with a professional and friendly attitude.

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Thursday, September 26, 2019

Great tech support! They helped me fix my website in seconds!

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Thursday, September 26, 2019

This is what i need, the best service, always on, always working, i am on Eco Web Hosting about 5 year and i don't remember some problem with this server, if there is something i can't configure they are always ready to help me and they help me as my friend. I love them:*

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Tuesday, September 24, 2019

Great experience! Their support system is phenomenal, your tickets will get answered in an extremely timely manner and their user interface is as straight forward as it gets. I am looking forward to staying a loyal customer for many years to come! I would like to give special thanks to Ben, Andy, and Mike for helping with adjustments on my account. Thanks Eco Web Hosting!!

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Monday, September 2, 2019

I am extremely pleased with both the price and the support offered by ECO Web Hosting. The response times for support are very fast and I find Mike and Ben to be particularly helpful, especially when dealing with requests that might be considered out of the norm.

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Thursday, August 29, 2019

Very happy with service and support.

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Friday, August 23, 2019

Very clear pricing structure with no sneaky upselling. Excellent hosting control panel. Best tech support around.

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Thursday, August 22, 2019

Moved all our companies websites to Eco Web Hosting earlier this year. Simple, quick and very competitive on pricing with real people at the other end to help with any technical issues quickly. I love the control panel setup which is easy to use plus for our company Coco Lighting the environmental aspect is of huge importance.

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Friday, August 9, 2019

After being with numerous web hosting companies and been disappointed I am so pleased to say that Eco Web Hosting has restored my faith. Fast, Friendly staff that either sort the issue for you or give you the information to do so. First-class and more than happy, recommend highly.

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Thursday, August 8, 2019

My problem was solved quickly and effectively!

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Thursday, August 8, 2019

I have been with Eco Webhosting for a number of years and not only is the service amazing value for money, but the support/sales staff are always on hand for advice and help. I was dealing with Ben today on a technical issue and he was extremely helpful. Thanks and keep up the good work! :)

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Thursday, August 8, 2019

They have an excellent response time and service. I am a newbie and I followed their excellent course (at udemy.com) and thanks to that got introduced in the coding world. When I was stuck with one issue, they were very helpful in responding to my inquiries (born more out of my ignorance than their infrastructure). Highly recommend it.

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Tuesday, July 30, 2019

As a complete newbie to web design and anything related to hosting and domains I can't thank Ecoweb hosting enough for helping me out with queries and questions! Live chat is great and the interface is so easy to navigate - would recommend to anyone :)

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Thursday, July 25, 2019

Best support ever. I told my problem and Ben from support took the time to look on a third party application that I installed on the server and fixed it for me.

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Tuesday, July 23, 2019

This is honestly my favourite hosting provider. It's hard to rate a company until you have needed support. Each time I've contacted the team, I'm met with amazing support who go above what is needed to ensure the matter is resolved and the website is working. Along with this they explain every detail so you get an understanding as to why the issue happened and what to do in the future. 100/100, I really can't recommend them more!

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Sunday, July 14, 2019

I have been a client for years, never had any issues. Support is great and efficient! Can only recommend Eco Web Hosting!

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Thursday, July 11, 2019

The Support of Ecowebhosting is great, especially when you think about that most of the users are absolute beginners and therefore need a little more guidance. Ecowebhosting is offering a lot of possibilities and has a complete environment, doesn't really matter what you are up for. I would recommend this to all beginners in web development.

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Thursday, July 4, 2019

I've used a few hosting providers and these guys are the best. Fast reliable website speeds and really helpful support service.

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Monday, July 1, 2019

Excellent service.

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Thursday, June 27, 2019

Eco Web Hosting has been Phenomenal to work with! I live in Japan, and have a hosting account in the States that I have used since I purchased my first domain. I am currently in the process of transferring everything to EWH. The interface is better. The benefits that are included with the hosting packages is a fantastic value. And the level of customer service is so far above that of my provider in the States that I am transferring everything over to them and will be letting my Stateside server just sit and go to waste. EWH is THAT much better!!!

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Thursday, June 27, 2019

Fantastic all around! Having been a previous customer of Eco Web Hosting back in 2010 I was happy to find that they were still around when I needed hosting services again in 2019. The website is fast and easy to navigate, the staff are super friendly (shout out to Tak on Live Chat) and the price is fantastic. I was up and running the same day. The main reason I searched for them again though is their green credentials. Carbon offsetting, eco-friendly servers and paperless operation. If I can get such a great service and be kind to the planet too then that's a win for me! UPDATE JULY 29 2019 - I had a support issue and Ben was great on live chat and helped with everything I needed. You honestly could not ask for a better team of people to be there.

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Tuesday, June 25, 2019

The team at Eco Web Hosting are amazing with their customer support. I have many domains registered with them and their online support is second to none. They can usually fix an issue or provide a solution within minutes via their support chat on the website. I've been with them for several years and have no reason to change providers.

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Monday, June 24, 2019

I am using this service couple of years now. It is really reliable and I have quite many website here and hardly any problem. They customer service is also very fast they answering usually in minutes and helped whatever issue I had. I just can recommend it.

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Sunday, June 23, 2019

Always recommended to everyone ....

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Saturday, June 22, 2019

They spent their hours because of me. But in the end they solved my problem. You are good! Thank you Mike, thank you Ben, and thank you so much Andy...

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Thursday, June 20, 2019

Amazing hosting company, the price is unbeatable and don't get me started on the uptime. In fact, I'm not sure there has EVER been downtime with Eco Web Hosting. I've never had any issues with my hosting, package options, billing and performance. I would highly recommend Eco Web Hosting to anyone and everyone! I've had very small questions pop up in the past about my hosting and Eco Web Hosting has an amazing support portal. Can't find your answer? That's fine! They also have amazing help via ticket and now LIVE CHAT!! This is an amazing new feature and VERY handy! I had my first "issue" with a hosting package today, nothing major. I sent in a chat and within minutes everything was resolved. Thanks again, Eco, for being such a wonderful company to do business with.

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Wednesday, June 19, 2019

The website is easy to navigate and very clearly labeled. Web hosting was easy to set up and configure. Any support I've needed and questions I've had have been dealt with sensationally. Seriously recommended.

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Friday, June 14, 2019

I hosted my site for a year on their advanced plan, and it was great. No downtime, easy configuration, and the support was fast. My only concern was that the support team was able to (and did) place files on my root directory without permission. But I would have given them permission anyway.

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Tuesday, June 11, 2019

I recently had a problem with my SSL certificates for my wordpress site. After using live chat support and speaking with Ben, my issue was resolved within minutes. Very happy customer! :)

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Sunday, June 9, 2019

Such amazing customer service!! These guys are available seemingly at any time by online chat or phone, they answered all my questions instantly when I did something silly and broke my website (it was completely my fault)! That PLUS providing a great service that is eco-friendly AND affordable?? I don't know how they do it...

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Wednesday, June 5, 2019

Thank you for your professional Help desk, So I can rapidly do change on my account and manage some other points! Geo Marcu

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Wednesday, June 5, 2019

Honestly, the best web domain and hosting service I could recommend. Excellent support, very quick responses. Can't use enough adjectives really.

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Tuesday, June 4, 2019

great customer service. my wordpress went down and they immediatley found the issue and got me logged back in in no time. cost effective and fantastic support. thanks ben.

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Saturday, June 1, 2019

The support team of Eco Web Hosting does everything right. It is not the first time that I get in touch with them, and every single time I am impressed, not only by the speed at which they respond to me, but also by the quality of their answers. It shows that they want to help their clients to have the best possible experience. I cannot recommend them enough. They do a magnificent job.

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This page was last updated 19 June 2020 01:38