RingOver Group

(12) Excellent!

Services

Hosted VOIP

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More Information

www.ringover.com/en/
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RingOver Group Product Details

We are a telecom operator: RingOver is one of the few modern VoIP providers with its own telecommunication infrastructure. We constantly optimize our service systems ensuring all users benefit from top-notch voice quality at all times .

Proactive innovation: Our hands-on engineering capacity ensures we stay ever close to our clients, continuously reinventing RingOver according to user insights, feedback and recommendations. RingOver was built by our team for clients who want to simplify business telephony. Our goal is to ensure our clients have the tools they need to stay ahead of the curve.

Your data is secured with RingOver: We never share customer data. Our customer data are stored on our own servers based in Paris, France and are never outsourced.

About RingOver Group

Founded in 2005, RingOver provides a collaborative cloud-based phone solution for small-to-medium-sized businesses, customer support and sales teams to work smarter with CRMs and Helpdesk. RingOver reduces the manual tasks in contact management so you never miss or lose a conversation again!

What our clients love the most:

Budget control: free unlimited calls to 65+ destinations
Assign users multiple landline and mobile numbers from 65+ destinations
Make & receive calls on any number, anywhere
Call centre management: IVRs, text-to-speech menu greetings, call routing
Instant setup: no activation waiting, no technical knowledge required
Self-service: make changes to your account anytime, anywhere
Seamless CRM integration: Salesforce, Hubspot, Pipedrive, Zoho, Zendesk, Freshdesk, Zapier & more
Custom CRM integration via API keys
1-click calling - no need to leave your CRM to make calls
Multi-channel accessibility: via web browser, Chrome extension. mobile app
Real-time statistics & analytics: call logs, journeys, recordings, voicemail, stats by user, group & more
Number & user management: add, remove or switch users and numbers directly from your dashboard
Quick and reliable EU-based support
Scale your phone with your business: configure your phone system according to your operations

Your teams would love using the phone again with RingOver!

RingOver Group Support & Customer Service

EU-based RingOver customer support :

Our in-house support team is ready to help you with using your RingOver account, technical troubleshooting and any other assistance you may need
Working hours: Mon - Sat, 9am - 10pm
We speak English and French
Contact: [email protected] | +44 20 3608 8163

Countries RingOver Group Services Available In

RingOver is available in 65+ locations:

UK & Europe, Asia, Africa, Central & South America, Australia

US - not available at the moment

RingOver Group Pricing

RingOver offers 3 standard plans on a 24 month, 12 month or monthly basis:

Starter:

19€, 24€ or 29€ /user/ month
1 personal landline number
Unlimited calls to 65+ destinations
Call transfer from web browser to mobile app
Ring schedule planner
Voice message notifications by email

Business:

29€, 34€, 39€ / user/ month
1 personal landline number
Unlimited calls to 65+ destinations
Call transfer from web browser to mobile app
Ring schedule planner
CRM & Helpdesk Integrations
Dashboard access: monitoring + stats + recording
Voice message notifications by email

Premium:

39€, 44€, 49€ /user /month
1 personal landline or mobile number
Unlimited calls to 65+ destinations
Call transfer from web browser to mobile app
Ring schedule planner
CRM & Helpdesk Integrations
Dashboard access: monitoring + stats + recording
Voice message notifications by email
API & Webhooks
SIP configuration

Call Centre:

Price: 19€, 24€, 29€ /user/month
1 personal landline number
Call transfer from web browser to mobile app
Ring schedule planner
CRM & Helpdesk Integrations
Dashboard access: monitoring + stats + recording
Voice message notifications by email
Call rates per minute, billed by the second (avg. rate - 3¢/min)

**Ask about our custom group pricing **.

Supplement:

Number porting - 20€/ number
Additional personal numbers - 5€/ number/ month
Standard IVR number - 5€/ number/month
Conference number- 5€/ number/month
800 & toll free number - 5€/ number/month

Note: All prices exclude VAT

RingOver Group Free Trial Information

Try RingOver in full with your team for free with a 15-day trial.
Send us an email at [email protected] to get started!

RingOver Group Key Features

Blended Call Center
Call Recording
Multiple Numbers Per User
Free Unlimited Calls to 65+ locations
Dashboard: Real-time Stats & Analytics
CRM Integrations
APIs, Webhooks, SIP compatibilty
Supports BYOD schemes
Simultaneous Device Ringer
IVRs - Call Routing & Queuing

RingOver Group Reviews

4.6

Out of 5 stars
(12 Reviews)

Excellent!

Jack R.

Thursday, March 14, 2019

#66946

The support service has been second to none.

Pros: Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

Cons: So far.everything is working exactly as we need it to.

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Noemi D.

Tuesday, March 12, 2019

#66947

I can share all my contact and call with my colleagues. In case I'm not available , someone else will attend the call and the customer will not have to call to another number.

Pros: It is very easy to use, perfect for my business and excellent customer service.

Cons: The website is not always easy to understand

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Anonymous

Tuesday, March 12, 2019

#66914

Nice concept and system.
Pros: It's easy to use, and has a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Cons: sometimes I have problems with the connection but only that. The calls are quality.

Sometimes to some places there is a little bit of lag. But I am very happy with the experience.

Response from RingOver Group:

14 March 2019 at 04:03

Thanks for sharing your kinds words and we are so thrilled that you are having a great experience. We will continue to look closely into improving our tool so we can avoid lags as much as possible. Looking forward to working more with you!

1 of 1 people found this review helpful.

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Adil

Tuesday, March 5, 2019

#66799

I love Ringover! It is a very good service that I use all the time to make calls everywhere. I am considering moving to a higher plan and have already recommended it to some friends to try it out as well.

Response from RingOver Group:

14 March 2019 at 04:04

Hello Adil, it is so great to hear that you are enjoying using our tool! Looking forward to welcoming your friends on board RingOver!

1 of 1 people found this review helpful.

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Samer from Beyh Enterprise Ltd.

Tuesday, March 5, 2019

#66800

I love RingOver, it's a great and convenient app. It's brilliant for mobile offices and small services. I love that the team is constantly improving and updating the service so I would definitely recommend it to others. Now that VoIP is taking over the world, RingOver is a great idea.

Response from RingOver Group:

14 March 2019 at 04:05

Hello Samer,

This is such great news! Indeed, RingOver will continue to improve and give you more ways to love using the phone :) Thanks for sharing such kind words and we look forward to always working with you!

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David from Tack app

Tuesday, March 5, 2019

#66801

RingOver adds value to my team because now we have a landline number to use without the need for a fixed phone. I would definitely recommend the tool.

Response from RingOver Group:

14 March 2019 at 04:07

Hello David,

Our team is happy to hear that you are benefiting from our virtual landline numbers which makes work so much EASIER! Thanks for your kind words. We wish you and you and the Tack app team a successful future!

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Jonathan

Tuesday, March 5, 2019

#66802

I'm really loving the tool - the app, the quality, accessibility - it's very easy to use. I'm looking forward to extending the service when we set up our new offices in France post-Brexit.

Response from RingOver Group:

14 March 2019 at 04:08

Jonathan, your comments mean a lot to us! We still have more great things in store so looking forward to expanding with you when your business extends to France !

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Kamil

Tuesday, March 5, 2019

#66803

I've been using Ring Over about 8 months now. The tool is very stable and reliable. It's one of the best VoIP services I've found out there. What I love the most is that the app is very simple to use!

Response from RingOver Group:

14 March 2019 at 04:33

Hello Kamil,

Thanks for sharing your experience with us! We feel honored to have you in our network and to help you have meaningful conversations with your clients. Looking forward to working more with you!

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Franck from Passion Auto France

Tuesday, March 5, 2019

#66805

RingOver is a great tool. I am a UK-based entrepreneur and I needed a French number for my business operations so that's why I chose it. I would definitely recommend it.

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