RingOver Group

RingOver Group

13 Reviews · Last reviewed on 02 April 2019

What is RingOver Group?

Founded in 2005, RingOver provides a collaborative cloud-based phone solution for small-to-medium-sized businesses, customer support and sales teams to work smarter with CRMs and Helpdesk. RingOver reduces the manual tasks in contact management so you never miss or lose a conversation again!

What our clients love the most:

  • Budget control: free unlimited calls to 65+ destinations
  • Assign users multiple landline and mobile numbers from 65+ destinations
  • Make & receive calls on any number, anywhere
  • Call centre management: IVRs, text-to-speech menu greetings, call routing
  • Instant setup: no activation waiting, no technical knowledge required
  • Self-service: make changes to your account anytime, anywhere
  • Seamless CRM integration: Salesforce, Hubspot, Pipedrive, Zoho, Zendesk, Freshdesk, Zapier & more
  • Custom CRM integration via API keys
  • 1-click calling - no need to leave your CRM to make calls
  • Multi-channel accessibility: via web browser, Chrome extension. mobile app
  • Real-time statistics & analytics: call logs, journeys, recordings, voicemail, stats by user, group & more
  • Number & user management: add, remove or switch users and numbers directly from your dashboard
  • Quick and reliable EU-based support
  • Scale your phone with your business: configure your phone system according to your operations

Your teams would love using the phone again with RingOver!

Serchen Index

50.23
30
Employees
13
Reviews
46
Followers
N/A
Likes

RingOver Group Key Features

Blended Call Center

Call Recording

Multiple Numbers Per User

Free Unlimited Calls to 65+ locations

Dashboard: Real-time Stats & Analytics

CRM Integrations

APIs, Webhooks, SIP compatibilty

Supports BYOD schemes

Simultaneous Device Ringer

IVRs - Call Routing & Queuing

What is RingOver Group?


RingOver Group Product Details

We are a telecom operator: RingOver is one of the few modern VoIP providers with its own telecommunication infrastructure. We constantly optimize our service systems ensuring all users benefit from top-notch voice quality at all times .

Proactive innovation: Our hands-on engineering capacity ensures we stay ever close to our clients, continuously reinventing RingOver according to user insights, feedback and recommendations. RingOver was built by our team for clients who want to simplify business telephony. Our goal is to ensure our clients have the tools they need to stay ahead of the curve.

Your data is secured with RingOver: We never share customer data. Our customer data are stored on our own servers based in Paris, France and are never outsourced.


RingOver Group Support & Customer Service

EU-based RingOver customer support :

  • Our in-house support team is ready to help you with using your RingOver account, technical troubleshooting and any other assistance you may need
  • Working hours: Mon - Sat, 9am - 10pm
  • We speak English and French
  • Contact: [email protected] | +44 20 3608 8163

Countries RingOver Group Services Available In

RingOver is available in 65+ locations:

UK & Europe, Asia, Africa, Central & South America, Australia

US - not available at the moment


RingOver Group Pricing

RingOver offers 3 standard plans on a 24 month, 12 month or monthly basis:

Starter:

  • 19€, 24€ or 29€ /user/ month
  • 1 personal landline number
  • Unlimited calls to 65+ destinations
  • Call transfer from web browser to mobile app
  • Ring schedule planner
  • Voice message notifications by email

Business:

  • 29€, 34€, 39€ / user/ month
  • 1 personal landline number
  • Unlimited calls to 65+ destinations
  • Call transfer from web browser to mobile app
  • Ring schedule planner
  • CRM & Helpdesk Integrations
  • Dashboard access: monitoring + stats + recording
  • Voice message notifications by email

Premium:

  • 39€, 44€, 49€ /user /month
  • 1 personal landline or mobile number
  • Unlimited calls to 65+ destinations
  • Call transfer from web browser to mobile app
  • Ring schedule planner
  • CRM & Helpdesk Integrations
  • Dashboard access: monitoring + stats + recording
  • Voice message notifications by email
  • API & Webhooks
  • SIP configuration

Call Centre:

  • Price: 19€, 24€, 29€ /user/month
  • 1 personal landline number
  • Call transfer from web browser to mobile app
  • Ring schedule planner
  • CRM & Helpdesk Integrations
  • Dashboard access: monitoring + stats + recording
  • Voice message notifications by email
  • Call rates per minute, billed by the second (avg. rate - 3¢/min)

**Ask about our custom group pricing **.

Supplement:

  • Number porting - 20€/ number
  • Additional personal numbers - 5€/ number/ month
  • Standard IVR number - 5€/ number/month
  • Conference number- 5€/ number/month
  • 800 & toll free number - 5€/ number/month

Note: All prices exclude VAT


RingOver Group Free Trial Information

Try RingOver in full with your team for free with a 15-day trial.
Send us an email at [email protected] to get started!


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RingOver Group Reviews

4.6

Excellent!

13 Reviews

Last reviewed on
02 April 2019

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Friday, March 22, 2019

Pros: I have had no issue using the web app from my desktop.

You can make free calls if you don't have big needs and more tools, more set ups.

Cons: I hope they had an intermediate plan which would more suits my needs as an independent

Overall: The user interface is very friendly and call quality is very good.

1 of 1 people found this review helpful.
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Thursday, March 14, 2019

The support service has been second to none.

Pros: Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

Cons: So far.everything is working exactly as we need it to.

2 of 2 people found this review helpful.
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Tuesday, March 12, 2019

I can share all my contact and call with my colleagues. In case I'm not available , someone else will attend the call and the customer will not have to call to another number.

Pros: It is very easy to use, perfect for my business and excellent customer service.

Cons: The website is not always easy to understand

2 of 2 people found this review helpful.
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Tuesday, March 12, 2019

Nice concept and system.
Pros: It's easy to use, and has a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Cons: sometimes I have problems with the connection but only that. The calls are quality.

Sometimes to some places there is a little bit of lag. But I am very happy with the experience.

Response from RingOver Group:
14 March 2019 at 04:03

Thanks for sharing your kinds words and we are so thrilled that you are having a great experience. We will continue to look closely into improving our tool so we can avoid lags as much as possible. Looking forward to working more with you!

3 of 3 people found this review helpful.
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Tuesday, March 5, 2019

I love Ringover! It is a very good service that I use all the time to make calls everywhere. I am considering moving to a higher plan and have already recommended it to some friends to try it out as well.

Response from RingOver Group:
14 March 2019 at 04:04

Hello Adil, it is so great to hear that you are enjoying using our tool! Looking forward to welcoming your friends on board RingOver!

3 of 3 people found this review helpful.
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Tuesday, March 5, 2019

from Beyh Enterprise Ltd.

I love RingOver, it's a great and convenient app. It's brilliant for mobile offices and small services. I love that the team is constantly improving and updating the service so I would definitely recommend it to others. Now that VoIP is taking over the world, RingOver is a great idea.

Response from RingOver Group:
14 March 2019 at 04:05

Hello Samer,

This is such great news! Indeed, RingOver will continue to improve and give you more ways to love using the phone :) Thanks for sharing such kind words and we look forward to always working with you!

2 of 2 people found this review helpful.
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Tuesday, March 5, 2019

from Tack app

RingOver adds value to my team because now we have a landline number to use without the need for a fixed phone. I would definitely recommend the tool.

Response from RingOver Group:
14 March 2019 at 04:07

Hello David,

Our team is happy to hear that you are benefiting from our virtual landline numbers which makes work so much EASIER! Thanks for your kind words. We wish you and you and the Tack app team a successful future!

2 of 2 people found this review helpful.
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Tuesday, March 5, 2019

I'm really loving the tool - the app, the quality, accessibility - it's very easy to use. I'm looking forward to extending the service when we set up our new offices in France post-Brexit.

Response from RingOver Group:
14 March 2019 at 04:08

Jonathan, your comments mean a lot to us! We still have more great things in store so looking forward to expanding with you when your business extends to France !

2 of 2 people found this review helpful.
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Tuesday, March 5, 2019

I've been using Ring Over about 8 months now. The tool is very stable and reliable. It's one of the best VoIP services I've found out there. What I love the most is that the app is very simple to use!

Response from RingOver Group:
14 March 2019 at 04:33

Hello Kamil,

Thanks for sharing your experience with us! We feel honored to have you in our network and to help you have meaningful conversations with your clients. Looking forward to working more with you!

2 of 2 people found this review helpful.
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Tuesday, March 5, 2019

from Passion Auto France

RingOver is a great tool. I am a UK-based entrepreneur and I needed a French number for my business operations so that's why I chose it. I would definitely recommend it.

2 of 2 people found this review helpful.
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Monday, February 25, 2019

from Domo-Reto

The solution really fits my needs. You will be able to tell the technical team that the tool is top!

2 of 2 people found this review helpful.
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Thursday, February 14, 2019

from Imagedoing

The use of RingOver is going well. We realize that it is good for monitoring, recording calls. We will duplicate on 4 to 5 users.

2 of 2 people found this review helpful.
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Wednesday, November 1, 2017

I'm a huge fan of Ringover. RingOver keeps things simple and efficient for me and my customers!

2 of 2 people found this review helpful.
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This page was last updated 02 April 2019 07:44