Merlin Telecommunications was formed in 2007. The Directors soon became fed up with hearing stories about atrocious customer service and incomprehensible pricing packages and tariffs, so decided they would buck the trend and provide a superior service and provide simple, straightford and easy to understand bills and pricing structure.
Wanting to abolish trussing customers up into long contracts with hefty exit penalties, also meant the birth of the 30 day contract.
Our mission is to provide UK businesses with the very best service, pricing and an unbeatable customer friendly agreement.
From data, lines and calls, SIP Trunks to full blown bespoke VoIP systems, we also provide an awesome web based unified communications solution - a superb collaboration tool for business.
We are completely independant, so not tied to any suppliers and that means we are constantly searching for innovative products to keep us and you, bang up to date with rapid advances in technology.
Our customers tell us they love what we do, because we are different. We are easy to talk to, incredibly knowledgeable and get things done quickly.
Honest, objective and impartial and far more nimble than our industry-giant competitors. You might say, refreshingly different!