I've been with Kloudhost now for getting on for a year, and I am completely delighted with the level of service I have experienced. On the technical side hosting is fast and reliable, and runs Wordpress at impressive speed. Even better is the customer service which is the best I have ever experienced of all the web hosts I have used over the past decade. Support tickets are usually answered within the hour, even outside office hours, and my questions have always been understood and responded to helpfully and courteously. If only all businesses treated their customers like this the world would be a happier place.