Host Media

(33) Excellent!
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Host Media

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About Host Media

Our expertise in hosting solutions dates back to 2002 but we actually launched Host Media in 2008. With our range of powerful server resources, we wanted to provide heavy media and application based hosting that will not fail under the stress that is created by media based websites and applications. We continue to use our rule on overselling. We do not do it and will sell what we have, so you know that when you order your hosting plan that the hosting space is dedicated to you, not anyone else.

We pride ourselves on customer service and providing the best hosting solution possible. If you have any questions or would like to know more please contact a member of the team: [email protected]

Host Media Key Features

  • Lucee Hosting
  • SSD Virtual Private Servers
  • ColdFusion Hosting
  • Shared Hosting
  • Reseller Hosting
  • Dedicated Servers
  • Custom Hosting
  • Railo Hosting
  • Cloud Hosting

Host Media Reviews

4.8

Out of 5 stars
(33 Reviews)

Excellent!

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Host Media
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from livebd

Friday, August 19, 2016

Do not trust these words until you face the real problem. They provide very very bad customer support.
All of the issue like server down or cpanel related issues. They will forward to senior admin and it will not be answered within 10-15 days.

Response from Host Media:
22 August 2016 at 02:20

Hello Fahim.
I am very sorry to hear this, I have checked your account and was unable to find any tickets unanswered for 10-15 days. If you can open a management ticket with the ticket IDs we will get this investigated straight away. We always am to provide the best service possible to all clients and any faults our side we want to hear so we can do everything possible to improve the service.
Thank you and look forward to hearing from you.

1 of 50 people found this review helpful.

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from Bonafide Creative

Wednesday, October 28, 2015

Signed up for Pro cPanel hosting and registered 2 domains with them, but had a massive issue setting up emails. The config file for Mac and iOS didn't work, spent over 3 hours emailing their support team back and forth with no fix. Couldn't send email's, which is a pretty important for a business! Cancelled hosting! Always be wary of reviews with only 5 stars in them! Lesson learned!

Response from Host Media:
28 October 2015 at 06:14

We are very sorry the issue with your iPhone Mail couldn't be resolved. As mentioned by our support team all our tests worked and we have other customers using the mail on both iOS and Mac Mail without issues. We also tested your email account using iPhones and tablets and all worked fine. It can be difficult when trying to resolve issues when we are unable to confirm everything on the device that is having issues such as the settings etc.

We are working on providing more documentation for users to get setup quickly with their email.
Even though we don't really get negative feedback we will take this on board and do everything possible to increase the support documents/FAQs/check-lists provided for mail on mobile devices.

We hope to see you again soon on our services and wish you the best in your future hosting.

0 of 91 people found this review helpful.

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This page was last updated 09 June 2017 16:06