The customer service was outstanding when I bought my website off Pac Webhosting. However, I found that the templates were old fashioned and clunky, and when I realised that I could have a website with someone else which came with gigabites of space instead of megabites with Pac Webhosting, I finally decided to part company with PAC, which is why I only rate it with 2 or 3 stars in terms of product quality. Life has been so busy that I haven't had time to get my website up and running. I would love to return to PAC, but for the price I want it doesn't offered enough web space or traffic space. And it doesn't provide templates with a modern feel.