NG Experts

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About NG Experts

ng experts is recognised as one of the leading Managed IT Services providers across the UK and Ireland. ng experts provides customers with a complete IT support solution delivering around the clock maintenance, installation and integration support across a wide range of data systems.

As an IT support services provider ng experts understands the growing demands of their customers. Equipped with an experienced technical support team and a thorough understanding of the IT support market, ng experts is able to offer customers a competitive pricing model, a highly qualified technical team and an unrivalled level of service.

Supporting industry leading vendors including Cisco, Dell, HP, IBM, Juniper, and Nortel ng experts are vendor independent and are continually investing in training their technical teams to the highest standards.

Constantly at the forefront of emerging technologies ng experts offer reputable, flexible IT support through our ‘Advanced Technology Services’ portfolio across technology areas that include IP Telephony, Wireless, Unified Communications, Security and Enterprise Server. Couple this with our established IT support services comprising of Maintenance, Installation and Network Monitoring and you can be sure ng experts is able to Already established across the UK and Ireland ng experts have more recently expanded into mainland Europe which has opened up opportunities for customers who require a dedicated support resource across Europe but still wish to retain a single point of contact in the UK.

NG Experts Product Details

Our Hosted Communications Services are embedded within a next-generation network, providing built-in quality of service, security and resilience as standard, backed by extensive expertise, resources and reach.

Our Hosted Communications Services portfolio delivers more of the smart business tools you need, offering practical, cost-effective solutions that deliver high performance and reliability.

Stuffed full of call management features: A VoIP system does everything your traditional phone system does and then some. You can use all of the features that you rely on in the office like call forwarding, automatic call routing, call transfers, 3-way calling, and so on but from wherever you are. So if you’re a salesman out in the field or you’re a property developer out – literally - in a field, you’ve no excuse for missing that important call again.

Cost control: It’s hosted in the cloud so there isn’t an actual box of kit to buy, maintain, and house on your premises. That means less hardware costs (you’ll just need the actual phones and a router) and, if you’ve got more than one site, you don’t need to splash out on duplicate hardware. And you don’t need to worry about maintenance or upgrade costs either, because that all happens in the cloud.

​It’s future-proof: You can add new users and features easily so as your business grows in the future, your phone system grows with you. Plus you only pay for what you need, helping you keep a lid on expenses.

Peace of mind: There’s no need to worry about your system packing up and leaving you in the lurch. Our cloud-based systems are completely resilient because we use multiple, highly secure data centres. In the unlikely event that there’s a problem at one, your calls switch seamlessly to a back-up centre. Neither you nor your callers would even suspect there’d been a problem. And if you need any help at any time with cloud-based VoIP system, we have a dedicated UK-based help desk waiting to talk to you.

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This page was last updated 06 July 2018 03:46