I have been a customer with Namehog for several years now, I am not a professional web developer, more of a hobby really. I have had several website "ideas" and always used Namehog as I find that it is so easy to set up new domain names etc. and get sites up and running in what seems very little effort and time.
There have been times where I have been stuck and Namehog has been there, sometimes even what I would call late, IE after 6:30pm so the service and backup is second to none, if I know anyone who is wanting a new website, wether or not they want me to have a go and create it I always mention where mine is hosted at - Namehog.
I will continue to be a Namehog customer for the next several years, infact I have just been in communication with them today, thay now have a new chat system (a bit similar to facebooks chat) making it easier to talk directly to a person, problem sorted in 5 minutes flat :-), well actually this wasnt a problem I was talking to them about but I am sure if it was it would still have been sorted quickly.
Anyway, keep up the good work namehog.