NameHOG

NameHOG

68 Reviews

Serchen Index

50.13
N/A
Employees
68
Reviews
4,162
Followers
N/A
Likes

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NameHOG Reviews

4.3

Excellent!

68 Reviews

Last reviewed on
17 June 2017

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Monday, June 19, 2017

Namehog is TERRIBLE. There is no phone number to contact and when you raise a support ticket they take hours to reply - to reply, that is, not to solve the problem. Just days after I renewed hosting I cannot get emails and cannot find a way of getting them, either. Dreadful service and they say they pride themselves on their customer service. How? At least have a phone number to call.

1 of 1 people found this review helpful.
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Wednesday, September 9, 2015

I have had no emails and my website is down too. I'm unable to contact namehog by phone and have been left pulling my hair out. The service has all but disappeared.

4 of 4 people found this review helpful.
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Thursday, September 3, 2015

They were great when they were privately owned now they have been taken over they are by FAR the WORST company I have ever dealt with, they never answer the phone, there are daily issues and now all of my emails have gone down and anyone trying to contact my company receives a response that we do not exist, avoid them at all cost

2 of 2 people found this review helpful.
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Tuesday, September 1, 2015

It is unfortunate and with a heavy heart that I also have to agree with the recent reviews that others are submitting about this organisation. I have been with them since 2008 and have recently become more and more disillusioned about their lack of support, customer focus or concern about the outages that my business is suffering as a result of not responding. It seems that customer loyalty counts for very little with service organisations today which makes me feel a little naïve and abused since I am paying for the privilege of not having a service. A real shame and, as I say having reflected on my review, this is written not in anger but with regret.

3 of 3 people found this review helpful.
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Tuesday, January 20, 2015

Ive been with this company for many years and introduced many of my clients to them but since they were taken over the service is negligible and they do not answer calls or reply to support requests. The phone number doesn't work at all any more and they just say to fill in a support request form which never gets answered. I will be removing all my clients from this company because I waste so many hours problem solving because of Namehog's blatant disregard for their clients. I give a -5 rating. Ive only clicked one star because this web page won't let me go any further without doing so.

4 of 4 people found this review helpful.
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Wednesday, December 17, 2014

I've been with this company for several years and it has been excellent. My email went down last week and so far I haven't been able to get any sense out of Namehog. What a bunch of chancers! I am paying for a service that I'm not getting. My money is being taken under false pretences. Next step ombudsman and the law. Nil stars

6 of 6 people found this review helpful.
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Thursday, December 11, 2014

I have used Namehog for years. They used to be great. Since they were sold they have become unusable. Servers and email down for days, now no telephone support - they say the lines are down, and have been saying that for at least three days. AVOID NAMEHOG. DO NOT USE THEM. THEY ARE NOW USELESS. would give them 0 stars but I have to set 1 - the true answer is ZERO!

3 of 3 people found this review helpful.
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Wednesday, December 10, 2014

I cannot justify giving even one star. since the take-over every negative comment has been true for us too. The email is now awful and their response has been hard to get and just seems to be to fob us off with platitudes.

3 of 3 people found this review helpful.
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Wednesday, December 3, 2014

Namehog has gone down the pan since it was taken over. Their customer service is as good as non existent and currently their 'landline' phone has been out of order for 3 days.

6 of 6 people found this review helpful.
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Friday, November 28, 2014

Rude unhelpful, run from a garden shed by Bryon, Accused of a "stunt" by not paying an invoice which was already paid. Was given 24 hours to leave or site would be deleted!!

3 of 4 people found this review helpful.
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