ByteHouse

ByteHouse

17 Reviews · Last reviewed on 11 January 2016

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ByteHouse Reviews

4.3

Excellent!

17 Reviews

Last reviewed on
11 January 2016

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Tuesday, January 12, 2016

from Puka Design

Been with them for over 5 years and we absolutely love them.

We love the ease of their ticketing system, and the fact that any time day or night someone is there. Over the Christmas and New Year holidays I had a small issue, and tested them 2 am Christmas Day and New Years day. Both time some poor sod was there to sort things out.

Have put all our clients with them.

2 of 2 people found this review helpful.
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Thursday, April 9, 2015

from Miller Design

We have been using them for a number of years, and have been very happy.

There service has been getting better over the years and we find the pleasant and helpful when we need them.

We have a managed Linux VPS that is fast, reliable and we don't have to worry about. We have called them up to help us with the Linux side of things and answer some questions on the Plesk control panel.

They have even been able to address a few questions about the actual code.

Great team that cares.

5 of 5 people found this review helpful.
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Friday, March 13, 2015

from Inspired

We use bytehouse for some of our UK Windows SEO servers since August last year, and have found them to be knowledgeable and helpful.

We used both telephone and ticketing for our support and were pleased.

We've recently added more VPS servers with them, which I think says it all.


Keep it up

6 of 6 people found this review helpful.
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Thursday, August 14, 2014

from Connell Associates LLP

“Solid Support, Great Advice, Highly Recommended”

Been using these guys for years, they've been helpful, friendly and have been quick to fix my issues. The quality of the servers have always been top notch, and I don’t recall them ever ‘nickel and diming me’ about small things.

I have both a dedicated server (high end) and a Linux VPS. Both have been great, and me and my clients are very happy with the service, and how they address problems as and when they arise.

They’ve even helped me and shown me how to optimize my OpenCart ecommerce site to make it run faster, and more efficiently.

They use a Tier 4 Data center (am told that’s the highest) and as I understand it have recently set up a second Tier 4 data center somewhere else.

Great team, been going for a long time, highly recommend.

15 of 15 people found this review helpful.
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Thursday, July 31, 2014

I am a web design agency, and have been using bytehouse for many years.

I have always found them to be courteous and professional, and quick to help.

Noticed that they've had a few bad reviews recently and felt that they deserved some one to stick up for them.

They did suffer a DDoS attack, but I believe that they handled it well considering the circumstances.

I have both VPS and dedicated servers with them.

As for the quality of the support, I have found it still very good, and since they've increased the number of people, I've noticed that whatever time of day or night I place a ticket in it does get addressed in detail and with a blow by blow method of resolution (as well as sorting it out).

So I highly recommend and have no intention of leaving them.

12 of 12 people found this review helpful.
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Tuesday, April 22, 2014

from Young Driving Training Ltd

Multiple outages, issues with support. Avoid

0 of 16 people found this review helpful.
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Wednesday, April 16, 2014

We've had downtime twice recently, so we decided to switch. We gave notice on one server and they accidentally deleted our DNS records taking our site offline, we then struggled to get hold of their support to fix. Then today all Bytehouses websites have been down due to a cyber attack, with no end or fix currently in site. They've scaled back and outsourced support and the facility where the data is hosted seems to be lacking in investment thus the issues.

1 of 16 people found this review helpful.
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Wednesday, April 16, 2014

My previous review no longer holds true. Bytehouse in 2014 have had one major outage after another. Whether it be bad luck or bad design, it really is inexcusable. If you are looking for stress and irate customers then Bytehouse is for you.

0 of 15 people found this review helpful.
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Monday, September 16, 2013

We moved over to Cloud VPS hosting with bytehouse and have not looked back since. When we've needed it, we've had experienced helpful support that answered our questions in a straightforward way. We've not had any problems with the hardware or up-time so far (been hosting for 9 months) nor our connectivity. We have been able to scale up and down our server as and when required, which has proven very useful. Our sites have a fast connection speed, which has helped in our site's ranking on Google. All in all I highly recommend them to anyone looking to host their web sites on a VPS or cloud infrastructure.

16 of 16 people found this review helpful.
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Friday, August 9, 2013

We are a small design consultancy and have been with Bytehouse for a year. I transferred all my clients' sites to their cloud based VPS from Webfusion because I needed a state of the art VPS at a reasonable cost but with reliable support to help migrate the sites, and also ongoing support whenever problems might occur. Best decision I ever made! Faultless hosting capabilities, and their UK based support (you always know who you're dealing with) is second to none. Thank you Bytehouse!

18 of 18 people found this review helpful.
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Tuesday, July 16, 2013

from Brighton Laser Clinic Ltd

We've been with Bytehouse for a few years now and I have to say that their customer support is excellent. Whenever there has been a problem I have always been able to get hold of Nick and Martin instantly and they've been very helpful when trying to track down issues. Recently one of my Expression Engine websites became compromised due to a security bug in EE. Martin and Nick helped me find the cause of the problem and then upgraded PHP on my VPS to allow me to update EE to the latest version. I was delighted. I'm also very grateful for the reminder emails I get when my domain names are about to expire. Fantastic service from a friendly company that really cares about its users. I'd highly recommend them!

17 of 17 people found this review helpful.
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Monday, June 10, 2013

from ShiftCreate Ltd

I've hosted with ByteHouse for over 5 years now. I host a large number of websites on their VPS servers. Over the years their service has consistently improved. The support I receive is second to none. My web hosting is mission critical to me and whenever there's a problem ByteHouse are there when you need them.

13 of 13 people found this review helpful.
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Monday, April 8, 2013

from Quotes

The Cloud VPS Hosting Service provided by ByteHouse has helped our business to develop high quality web sites utilising the latest web standards. We have smoothly moved up from VPS1 to VPS2 and now VPS3 as the business has expanded, without getting any bill shocks. When we have needed technical support on server configuration the team at ByteHouse have consistently delivered and are always helpful. ByteHouse is a strategic business asset and offers a friendly and caring attitude that is often absent with other providers. Thank you to the team. Keep it up!

21 of 21 people found this review helpful.
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Wednesday, September 19, 2012

from Index Ltd

Bytehouse helped us tailor an advanced dedicated server hosting configuration specifically created for our websites. We got the added benefit of dual failover firewalls at no extra charge.

We initially chose them because of their secure hosting facility and based on the general reviews we read online, as well as the professional, courteous and excellent response we got both from our telephone and email enquiries. We're glad we did as we've not been disappointed both with the speed, uptime and support that we got.

We couldn't recommend them more!

22 of 22 people found this review helpful.
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Monday, July 30, 2012

from Justin Richards Limited

I'm a self employed IT consultant, I've used Bytehouse for a couple of years and I don't hesitate to reccomend them to my customers. They have a great UK based call centre and I always get to speak with a human being. When I need them most - that's when something has gone wrong - I know I can depend on the Bytehouse team to help out.

23 of 23 people found this review helpful.
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Friday, April 27, 2012

from Uber.ae

We were struggling with the hosting of our ecommerce site, it was slow, cumbersome and just not doing what we needed it to. We came across Bytehouse for their high end secure hosting; but rather than giving us the standard "You need a powerful dedicated machine" they looked into our problem and assesed it was a caching issue and optimized one of their Cloud VPS platforms for our ecommerce needs.

Seemed to have seen the problem countless times before, and just addressed it.

Now we're running faster then we ever were before, and our clients are happy and sales off of our site is up.

All that in a cost effective and sensible solution that was cheaper and easier than anything we were advised elesewhere.

21 of 21 people found this review helpful.
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Friday, December 30, 2011

from Blisslife.co.uk

We've been hosting with bytehouse.co.uk for over a year and must say we've never had a problem.

There customer support and skilled staff friendliness has been second to none. We are hosting on a cloud VPS platform with SAN RAID 10 storage means that our site have had great performance and flexibility.

Well worth every penny as this is an e-commerce site that needs high performance

20 of 20 people found this review helpful.
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This page was last updated 11 January 2016 10:37