Stay away from LogicServers. erver performance is good. Pricing is excellent. Had some technical issues with their Config Editor, it is very clunky to say the least. It was causing outages and frustrated users and I felt it would be justified to have a test server spun up for a very small fraction of time to get our config ported over. Attempted to contact customer service for assistance and have never received ruder customer service in my life! It was just a request, a simple "no" would have sufficed.
Here is the reply:
We are not going to configure the editor correctly without payment, that takes time, lots of it dependig on your config.
We will not give you a free server either, if we did that for everyone we wouldn't be in business.
You can ask any other host for a free one and they will most definitely tell you the same thing.
We are still having issues with our config files. If I copy and paste the config file from our old server and NEVER use the Configuration Editor, we have no issues with our server. If we use the LogicServer configuration file and edit it from scratch, it breaks all of our XP multipliers.
We had a previous ticket in for this same issue, and ended up wiping the map and starting over. However there are some settings we need to change but we need to use the LogicServer version.
To prevent from server interruptions and driving people nuts, I would like to be able to spin up a 2nd server to use as a Test server but only temporarily. Once I get the config files playing nice with the game files I can make the changes in production then have you shut down the test server.
Is this something you could accommodate so I don't have to switch providers?