What is TrackerRMS?
TrackerRMS is a web-based recruitment management solution designed for recruiting professionals across all industries. The solution allows businesses to streamline the entire recruitment workflow, right from candidate sourcing and placement to employee onboarding. The browser-based solution can be used to manage sales, CRM, recruiting and onboarding activities from any Internet browser on different systems including laptops, mobile devices and tablets. TrackerRMS allows recruiting agencies or consultants to post open job positions on multiple job boards. The solution automatically builds an applicant database from the applications received and lets recruiters shortlist applicants based on the skill-sets, work experience, job location or any other selection criteria. TrackerRMS candidate management feature helps to streamline the entire application cycle of the candidates. Recruiters can view and update the progress of candidates during their selection process. With TrackerRMS Mobile application, recruiters can access candidates' information, search candidates, contacts and placements from their mobile devices. The solution can also integrate with leading email service applications such as MS Outlook and Gmail for synchronizing contact details and communication history.
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TrackerRMS Reviews (150)
- ★★★★★105
- ★★★★★45
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
TrackerRMS wins strong praise for ease of use and customer service, making it a solid choice for staffing and recruiting teams. Users consistently highlight the intuitive interface, customizable workflows, and templates that automate multi-step processes—like sending contracts while updating candidate and job statuses simultaneously. The platform handles both ATS and CRM functions, letting some teams consolidate multiple systems and reduce costs. Migration from competing platforms is reportedly handled carefully, with dedicated staff ensuring data integrity.
Customer support emerges as a standout strength across nearly all reviews. Named representatives receive individual recognition for responsiveness, patience, and genuine investment in client success. Users also praise the product's stability, web-based accessibility, reporting flexibility, and integrated features like email tracking, SMS messaging, and built-in tools such as margin calculators.
Criticisms are sparse but consistent: a few users mention search functionality could be easier, and one notes that manually created fields sometimes don't auto-populate in workflows. Another wishes the SMS character limit were higher. A handful of reviews reference occasional glitches and anticipation for upcoming updates, though no major pain points emerge. Overall, satisfaction is overwhelmingly positive, with most reviewers recommending the system to peers in staffing and recruiting.
★★★★★
Monday, September 1, 2014
“Our Voice has Finally Been Heard! Pros TrackerRMS Recruitment is…”
Our Voice has Finally Been Heard! Pros TrackerRMS Recruitment is a fantastic system. This system runs like a well-oiled machine and meets the necessities for all businesses types, from larger corporations to smaller businesses. No matter how unique your business process is, and no matter what needs you need met, Tracker is built to excel for you. Tracker truly believes in client relationships. Their entire development is based upon their client's needs. Requests, ideas, and tickets are not just read and heard like with the normal big name ATS vendors; they're developed! We have never felt like just another ticket when it comes to Tracker, because they take immediate action to guarantee your satisfaction. It provides strong CV parsing using the top provider, Sovern. It's cloud-based, and we have a dedicated Server through Rackspace. It's SQL, data migration, and importation-friendly. Tracker flows seamlessly from CRM to ATS to Onboarding to Accounting/Payroll to EMS (Employee Management System). Cons Truly, anything with TrackerRMS that has needed improvement or development has been established. There's nothing to dislike.
★★★★★
Monday, September 1, 2014
“I am very impressed with Tracker and their support team!…”
I am very impressed with Tracker and their support team! Pros One of the best things about Tracker, in my opinion, is the dedication they have to their clients. They are also constantly changing and evolving to meet the needs of their clients. Cons I don't have any negative feedback on Tracker. Our experience has been very positive.
★★★★★
Friday, August 1, 2014
“Very happy with my decision to use TrackerRMS! Pros They…”
Very happy with my decision to use TrackerRMS! Pros They have excellent customer service. It's an inexpensive, but versatile, multi-faceted software program. Cons There really is nothing I absolutely don't like about the product or vendor.
★★★★★
Tuesday, July 1, 2014
“Sign w/TrackerRMS Pros It's seamless. It's a fantastic CRM/ATS. The…”
Sign w/TrackerRMS Pros It's seamless. It's a fantastic CRM/ATS. The workflows to show productivity and the charts for sales are amazing!
★★★★★
Monday, January 27, 2014
Sierra Technologies“Since we started using TrackerRMS, our productivity has increased tremendously.…”
Since we started using TrackerRMS, our productivity has increased tremendously. We've streamlined many processes and are operating more efficiently!.
★★★★★
Monday, December 30, 2013
NEMO“Since our company first started using TrackerRMS I have seen…”
Since our company first started using TrackerRMS I have seen nothing but an Improvement in our efficiency and speed. Our profit margin has steadily increased thanks to TrackerRMS! Thanks!
★★★★★
Monday, October 14, 2013
WZL and Associates“Rate TrackerRMS has enabled my business to manage all of…”
Rate TrackerRMS has enabled my business to manage all of my marketing emails instantly with an easy to use interface and other time saving features unique only to Rate Tracker RMS. This has been one of the most intuitive products that I have ever used.
★★★★★
Friday, September 13, 2013
“TrackerRMS, when deployed, has made management of CRM so much…”
TrackerRMS, when deployed, has made management of CRM so much easier for me. Everything is easy to navigate, so much so, that someone who is new to these kinds of programs, would easily be able to utilize it for their benefit. Best of all, it's powerful.
★★★★★
Wednesday, May 1, 2013
Omega Health Systems“As an executive formerly responsible for a very large scale…”
As an executive formerly responsible for a very large scale deployment of another system, I am extremely familiar with all the risks, rewards, capabilities, and limitations of CRM software. Upon joining OHS it was immediately clear that we had outgrown the configuration of our implementation and needed to pursue a common operating platform that our various service lines and business teams could collectively use to manage their activities, but without breaking the bank! To identify the right partner for our organization, we elected to undertake an extremely robust market level analysis. Our goal was to find a product that afforded us a high degree flexibility while maintaining ease of use and ease of administration. And provided comprehensive functionality with an affordable and fixed total cost of ownership. We evaluated 60 different products in total - TrackerRMS was the hands down winner. TrackerRMS offers an extremely intuitive, clean, and easy to use design and navigation. Included in the base product are functionality and features that you almost always have to purchase separately or pay more for elsewhere. And the TrackerRMS customer service support is quite frankly among the best I've seen. I would strongly recommend TrackerRMS in both my capacity as a current user, and a long time IT executive and buyer of software systems.
★★★★★
Wednesday, May 1, 2013
“As an executive formerly responsible for a very large scale…”
As an executive formerly responsible for a very large scale deployment of Salesforce.com, I am extremely familiar with all the risks, rewards, capabilities, and limitations of CRM software. Upon joining OHS it was immediately clear that we had outgrown the configuration of our legacy Salesforce implementation and needed to pursue a common operating platform that our various service lines and business teams could collectively use to manage their activities, but without breaking the bank! To identify the right partner for our organization, we elected to undertake an extremely robust market level analysis. Our goal was to find a product that afforded us a high degree of flexibility, while maintaining ease of use and ease of administration. And provided comprehensive functionality with an affordable and fixed total cost of ownership. We evaluated 60 different products in total - Tracker RMS was the hands down winner. Tracker offers an extremely intuitive, clean, and easy to use design and navigation. Included in the base product are functionality and features that you almost always have to purchase separately or pay more for elsewhere. And the Tracker customer service support is, quite frankly, among the best I've seen. I would strongly recommend Tracker in both my capacity as a current user, and a long time IT executive and buyer of software systems.