Synthetix

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Synthetix

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About Synthetix

Synthetix Ltd is a leading provider of multi-channel customer service solutions, providing knowledge-base software for web, mobile, e-mail, live chat, social and contact centre customer service. Founded in 2001, Synthetix has unparalleled expertise in the field of online customer service design and deployment.

The company has been the customer service and web usability technology choice for global brands including; Virgin Holidays, Walgreens Boots Alliance, Best Western Hotels, General Motors, Unilever, Ben & Jerry’s and the London Olympics.

Synthetix Key Features

  • Live Chat
  • Web self-service
  • Dynamic Web Forms
  • Email Management
  • FAQ Intelligent Search
  • Agent Knowledge-base
  • API Online CS Developer Tools

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This page was last updated 05 May 2016 10:23