What is Gnatta?
Understanding and speaking to your customers. Sounds easy, but there's quite a lot to it.
That's where Gnatta comes in, using workflow automation to ensure your customers' queries are handled by the right person, using the right information, at the right time
We’re experts at talking to customers, in fact our entire senior team have backgrounds in large customer contact centres. Founded in 2014, we are a leading communication SaaS brand with solutions for everyone, from start-ups to international corporates.
The result is a suite of truly omnichannel products, utilising the cutting edge of AI (both artificial and augmented intelligence) and automation to power communication between customers, suppliers, and internal teams. With all digital and traditional channels covered, spanning from WhatsApp for Business through to webchat and telephony, we're trusted by some of the UK's biggest businesses such as ASOS, Gymshark, AO, and Superdrug.
With flexible pricing plans, dedicated account structures, and an agile; can do attitude, find out how Gnatta can help your business today.