What is Housecall Pro?
Housecall Pro is the most advanced field service management platform and CRM tool on the market. The app is offered at a competitive low cost and supports professionals with all aspects of their daily workflow, including: job scheduling and technician dispatch, CRM, invoicing and payment processing, customer email and postcard marketing, GPS tracking, advanced reporting/analytics, and much more. It also offers Yelp, Facebook, and website online booking capabilities, giving customers the ability to re-book their service professionals through an app at the push of a button. Housecall Pro is highly dynamic tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. One of the immediately distinguishable features of Housecall Pro is its amazingly user-friendly mobile app look and feel. The highly intuitive interface is designed to minimize the need for technical training, effectively letting the technology work for the service professional in the most effective way possible. Housecall Pro levels the playing field by arming small businesses with high-tech tools at a very competitive low cost to better compete in the marketplace. The platform is designed to save time, save money, and provide enhanced organization for service businesses. It also boasts a customer marketing tool that has strong potential to double the number of jobs for the service professional. The platform caters to almost every service based industry and is constantly being developed to better serve the service community through weekly feature updates. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro is the best end-to-end solution for service businesses, hands down.
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Housecall Pro Reviews (44)
- ★★★★★41
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Housecall Pro is overwhelmingly well-regarded by its users. Out of 44 reviews, 41 are five-star and three are four-star, with no significant criticisms raised.
Users consistently praise the software for streamlining operations across scheduling, dispatching, invoicing, and customer communication. The mobile app receives particular recognition for its ease of use and real-time functionality in the field. Built-in features like automatic customer notifications via text and email, GPS tracking, time-clock functionality, and integrations with QuickBooks and payment processing are frequently mentioned as major time-savers. Many users note the transition from paper-based systems was smooth and the learning curve minimal.
What stands out most is the company's responsiveness to feedback. Multiple reviewers highlight how Housecall Pro actively implements feature requests and updates the product frequently based on customer input. Customer support is consistently described as fast and helpful, with direct messaging available within the software. Users across different industries—cleaning, HVAC, window washing, carpet cleaning, moving, and home services—report the software adapted well to their specific needs.
The only minor notes in three four-star reviews touch on the reports section needing refinement and some invoice customization preferences, but these do not materially detract from overall satisfaction. Users repeatedly say the software has become essential to running their businesses.
★★★★★
Thursday, December 3, 2015
“I own a residential cleaning business and needed an app…”
I own a residential cleaning business and needed an app to keep track of all of our cleaning jobs, as well as dispatch jobs to employees. HouseCall has exactly what I needed. It's extremely user friendly and the interface is very professional looking. I love that customers can download their version of the app to communicate with us via the app. Scheduling and accepting payments is so easy, which is very important since our employees accept payments and the conclusion of a cleaning job. HouseCall's customer service is also stellar - one of the best I've experienced!
★★★★★
Thursday, December 3, 2015
“I was using Razorsync and told my self i love…”
I was using Razorsync and told my self i love this but a friend told me about housecall, and i looked into it and took the 30 day free trial and was the best thing i ever did, my guys love it ver invoices they have to carry and i love it because i can get email to market to customers.
★★★★★
Tuesday, November 24, 2015
“If you are in the service industry, I highly recommend…”
If you are in the service industry, I highly recommend House Call Pro (HCP). I am the single owner operator of a carpet cleaning business. For me, its exactly what I need, especially because I am on the go all the time. Having your whole business mobile has made my life easier and my business more efficient. The whole marketing system is also turn key. Very nicely done. The company is constantly tweaking the service based on input from their clients.
★★★★★
Thursday, November 19, 2015
“I never knew it, but now i feel I couldn't…”
I never knew it, but now i feel I couldn't run my business at the current level without HCP. No more daily calendars for the crew. It's all on their phone. They can make changes on site and make sure the customer is charged correctly. Credit card processing is easy and I love that I get an email alert when clients pay. The ability to send quotes and get alerted if/when the customer accepts or declines is great for streamlining our process.The GPS tracking is wonderful. Now I know where my guys are and I don't have to bother them with a phone call.
★★★★★
Monday, November 16, 2015
“Love the way housecall pro integrates with quickbooks and provides…”
Love the way housecall pro integrates with quickbooks and provides such a wonderful platform for keeping track of all of our customers and scheduling. The customer base loves the text notifications and updates they get through the email marketing campaigns that are available
★★★★★
Wednesday, November 11, 2015
“This software is really nice it's really user friendly I…”
This software is really nice it's really user friendly I have tried 3 other softwares and none of them compare to housecall Pro the app is super easy for scheduling, automatically is easy for my customers to stay in touch with what is going on.
★★★★★
Tuesday, November 10, 2015
“Great Job! I love the small company feel with the…”
Great Job! I love the small company feel with the awesome follow up and implementation of feature request. It is like House Call Call Pro actually listens to its customers.
★★★★★
Tuesday, November 10, 2015
“Amazing! Clients love it, and I love the automatic features,…”
Amazing! Clients love it, and I love the automatic features, followups and ease of use.
★★★★★
Monday, November 9, 2015
“Excellent app for small business owners and large companies that…”
Excellent app for small business owners and large companies that offer any kind of services business to customer.
★★★★★
Friday, October 30, 2015
“This software is my one and only CRM & scheduling…”
This software is my one and only CRM & scheduling solution. We used to use a mix of QB, Google Calendar, email invoicing and Square for CC payments but now HouseCall has replaced them all. It's great with the automatic reminders and notifications by text/email and automated follow up thank you cards. It's worth every penny.
