Call of Service
★★★★★ 4.9 · 8 Reviews
What is Call of Service?
Call of Service provides the latest Field Service management software. Specifically designed for ease of use, our cloud-based service will shave hours off your valuable supervisor's schedules, optimize labor costs, and keep your client's information a few clicks away. Our easy to use scheduling dashboard was built specifically with the needs of field service companies in mind. They're all we work with -- which is why we fit like a glove. Get up and running in less than 10 minutes.
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Call of Service Reviews (8)
- ★★★★★7
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Call of Service earns consistent praise for being a straightforward, intuitive platform that gets field service businesses up and running quickly.
Users repeatedly highlight ease of use across both the mobile app and admin panel, emphasizing how the interface lets them enter customer information and manage jobs without lengthy navigation or instruction manuals. The responsive support team is mentioned in nearly every review as a standout—users note that the company implements feature suggestions and genuinely responds to requests, which stands out against competitors. The software handles core functions well: job scheduling, customer tracking, invoicing, and multi-role access that keeps field workers focused on simple tasks while giving admins full control.
A few users specifically praise the Zapier integration for opening up third-party connections beyond standard accounting and payment tools, though one reviewer notes this feature is still developing. Data export and customization are mentioned as convenient. There are no notable criticisms across these reviews—users who have tried alternatives consistently report preferring Call of Service for consolidating what previously required multiple platforms.
The main takeaway is that this software solves a specific pain point well: teams needing a single, uncomplicated tool to manage field service operations without steep learning curves or expensive customization.
★★★★★
Sunday, July 15, 2018
“Easy to use, support was always there even when using…”
Easy to use, support was always there even when using the trial version. After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice. I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
★★★★★
Tuesday, July 10, 2018
“Pros: Help when I need it; and the system is…”
Pros: Help when I need it; and the system is very easy to use! I don't like reading instructions because I like figuring things out and when a software company supplies software that is intuitive enough that I don't have to read the instructions, I'm very happy. Overall: Ease of use to customize this product for our own business. It allows our users to be dispatched and tracked .
★★★★★
Tuesday, July 10, 2018
“Pros: The ease of use and the fantastic support. This…”
Pros: The ease of use and the fantastic support. This program really is a one stop shop for our business. Instead of using several programs we can create and schedule jobs in no time at all. Overall: A definite time saver
★★★★★
Tuesday, July 10, 2018
“We have been using this software for over 2 years…”
We have been using this software for over 2 years now and we could not be happier. Very easy to use, keeping track of all our jobs and customers. Very friendly and responsive support
★★★★★
Tuesday, July 10, 2018
“The mobile app is specifically for the field worker (admins…”
The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done. Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner. Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care
★★★★★
Tuesday, July 10, 2018
“The software is extremely user friendly yet powerful and affordable.…”
The software is extremely user friendly yet powerful and affordable. It helps us keep track and manage all our customers and our staff's jobs. Data can be exported very easily as well. Customer support is great too.
★★★★★
Tuesday, July 10, 2018
“Great tool, easy to setup and use. Very effective product…”
Great tool, easy to setup and use. Very effective product for scheduling needs. Mobile friendly.
★★★★★
Tuesday, July 10, 2018
“I use Call of Service on a daily bases and…”
I use Call of Service on a daily bases and it works great for keeping every job on track and in order it is very easy to use. You can have multiple fields for use such as sales, services, installs, and so on. We love it.
