What is Housecall Pro?
Housecall Pro is the most advanced field service management platform and CRM tool on the market. The app is offered at a competitive low cost and supports professionals with all aspects of their daily workflow, including: job scheduling and technician dispatch, CRM, invoicing and payment processing, customer email and postcard marketing, GPS tracking, advanced reporting/analytics, and much more. It also offers Yelp, Facebook, and website online booking capabilities, giving customers the ability to re-book their service professionals through an app at the push of a button. Housecall Pro is highly dynamic tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. One of the immediately distinguishable features of Housecall Pro is its amazingly user-friendly mobile app look and feel. The highly intuitive interface is designed to minimize the need for technical training, effectively letting the technology work for the service professional in the most effective way possible. Housecall Pro levels the playing field by arming small businesses with high-tech tools at a very competitive low cost to better compete in the marketplace. The platform is designed to save time, save money, and provide enhanced organization for service businesses. It also boasts a customer marketing tool that has strong potential to double the number of jobs for the service professional. The platform caters to almost every service based industry and is constantly being developed to better serve the service community through weekly feature updates. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro is the best end-to-end solution for service businesses, hands down.
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Housecall Pro Reviews (44)
- ★★★★★41
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Housecall Pro is overwhelmingly well-regarded by its users. Out of 44 reviews, 41 are five-star and three are four-star, with no significant criticisms raised.
Users consistently praise the software for streamlining operations across scheduling, dispatching, invoicing, and customer communication. The mobile app receives particular recognition for its ease of use and real-time functionality in the field. Built-in features like automatic customer notifications via text and email, GPS tracking, time-clock functionality, and integrations with QuickBooks and payment processing are frequently mentioned as major time-savers. Many users note the transition from paper-based systems was smooth and the learning curve minimal.
What stands out most is the company's responsiveness to feedback. Multiple reviewers highlight how Housecall Pro actively implements feature requests and updates the product frequently based on customer input. Customer support is consistently described as fast and helpful, with direct messaging available within the software. Users across different industries—cleaning, HVAC, window washing, carpet cleaning, moving, and home services—report the software adapted well to their specific needs.
The only minor notes in three four-star reviews touch on the reports section needing refinement and some invoice customization preferences, but these do not materially detract from overall satisfaction. Users repeatedly say the software has become essential to running their businesses.
★★★★★
Tuesday, October 27, 2015
“Love this company! it makes scheduling a lot easier and…”
Love this company! it makes scheduling a lot easier and also helps me keep in touch with our clients. Just click to send your clients a postcard every six months and you don't have to worry about it, send out a thank you card after every job is completed, too. while house call takes care of my old clients, i can work on getting new clients. If you are in services its a must!! keep track of your ROI , go paperless and invoice via email. send notifications when you are on route. All i can say is try there free demo!! you will fall in love with housecall. Oh did i mention there customer service is outstanding. Have ideas to improve housecall yes they listen to ideas you might have to improve our experien ce with housecall. call them i highly recommend them.
★★★★★
Monday, October 26, 2015
“Prior to using HouseCall Pro all of my customer records…”
Prior to using HouseCall Pro all of my customer records and job information was housed on paper files in hanging folders. Since moving to HouseCall Pro everything is digitally organized and automated. From customer info to job scheduling and automated marketing. I am completely happy with my experience. They invite my input to better my user experience and develop the overall efficiency of the application. I am excited to see how the added efficiency from HouseCall Pro helps grow my business.
★★★★★
Wednesday, October 21, 2015
“After using for several months HouseCall Pro has blown me…”
After using for several months HouseCall Pro has blown me away with their customer service and software functionality. Best business decision I have made in several years.
★★★★★
Tuesday, October 20, 2015
“Perfect for assisting in the transition to paperless invoicing! We…”
Perfect for assisting in the transition to paperless invoicing! We wanted to try it for a month with just 1 tech. and our office just to see who it worked and by the end of the second week we added the 3 other techs. I have also rec. this service to a couple of my friends who have since come on board.
