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eApps

★★★★★ 4.7 · 38 Reviews

What is eApps?

eApps Hosting is a value-added provider of Cloud hosting services, serving more than 5000 customers in over 125 countries. eApps offers a “true cloud” service running 64 and 32 bit Xen Virtual Servers for commercial-grade web sites, web applications and email services with highly personalized, responsive service. Using the eApps Create-A-Cloud® tool, customers can select the quantities of CPU, RAM and Disk and immediately create a Virtual Server (VPS) with a known, recurring billing amount. When demand for computing resources changes, customers can immediately adjust the resources of their VPS, which adjusts the price of their plan. Customers have the flexibility to match computing resources to demand, yet have a predictable recurring fee. Internally, the architecture consists of powerful hypervisor servers equipped with the latest Intel Xeon CPUs, high speed SANs for data services, and a network designed for rapid data transmission. The architecture is powered by OnApp’s state of the art cloud management system. The eApps Cloud is designed for speed, reliability and ease of use. The eApps VM in the Cloud service includes access to a supported Application Repository of middleware software used to power mission critical web sites, including Tomcat, GlassFish, JBoss, Liferay Portal, Drupal, WordPress, Ruby on Rails, MySQL, and PostgreSQL. The service is supported by a team of fast responders, available 24/7 by phone, chat, Skype, email, or web form.

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eApps Reviews (38)

4.7
★★★★★
38 reviews
  • ★★★★★30
  • ★★★★★6
  • ★★★★★1
  • ★★★★★0
  • ★★★★★1

Review Summary

Generated using AI from real user reviews

eApps earns overwhelming praise from a loyal customer base, with 32 of 38 reviews at 5 stars and the majority citing multi-year retention.

Users consistently highlight three strengths: responsive technical support that goes beyond standard troubleshooting, reliable uptime (with many reporting 10+ years of service and minimal downtime), and modern infrastructure including Jelastic cloud options that deliver good value despite premium pricing. Customers note that support staff are knowledgeable, accessible across phone and chat, and willing to optimize systems proactively—one reviewer reported saving hundreds monthly through MySQL and memory tuning. The control panel is frequently described as intuitive, and long-term customers appreciate that eApps keeps pace with emerging technologies.

One 1-star review presents a stark counterpoint: chronic downtime (20 daily incidents), unresponsive support with slow reply times, and escalating demands for upgrades despite no performance improvement. This reviewer felt blamed for infrastructure issues that didn't occur with a previous host.

One 3-star review cites high pricing and lack of tutorials as drawbacks.

The reviews suggest eApps suits customers willing to pay above budget-host rates for stability and hands-on support, particularly those running business-critical or resource-intensive applications. The single severe negative review raises questions about whether support consistency varies or if certain configuration types trigger problems, but it stands isolated against 37 positive experiences.

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