eApps
★★★★★ 4.7 · 38 Reviews
What is eApps?
eApps Hosting is a value-added provider of Cloud hosting services, serving more than 5000 customers in over 125 countries. eApps offers a “true cloud” service running 64 and 32 bit Xen Virtual Servers for commercial-grade web sites, web applications and email services with highly personalized, responsive service. Using the eApps Create-A-Cloud® tool, customers can select the quantities of CPU, RAM and Disk and immediately create a Virtual Server (VPS) with a known, recurring billing amount. When demand for computing resources changes, customers can immediately adjust the resources of their VPS, which adjusts the price of their plan. Customers have the flexibility to match computing resources to demand, yet have a predictable recurring fee. Internally, the architecture consists of powerful hypervisor servers equipped with the latest Intel Xeon CPUs, high speed SANs for data services, and a network designed for rapid data transmission. The architecture is powered by OnApp’s state of the art cloud management system. The eApps Cloud is designed for speed, reliability and ease of use. The eApps VM in the Cloud service includes access to a supported Application Repository of middleware software used to power mission critical web sites, including Tomcat, GlassFish, JBoss, Liferay Portal, Drupal, WordPress, Ruby on Rails, MySQL, and PostgreSQL. The service is supported by a team of fast responders, available 24/7 by phone, chat, Skype, email, or web form.
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eApps Reviews (38)
- ★★★★★30
- ★★★★★6
- ★★★★★1
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
eApps earns overwhelming praise from a loyal customer base, with 32 of 38 reviews at 5 stars and the majority citing multi-year retention.
Users consistently highlight three strengths: responsive technical support that goes beyond standard troubleshooting, reliable uptime (with many reporting 10+ years of service and minimal downtime), and modern infrastructure including Jelastic cloud options that deliver good value despite premium pricing. Customers note that support staff are knowledgeable, accessible across phone and chat, and willing to optimize systems proactively—one reviewer reported saving hundreds monthly through MySQL and memory tuning. The control panel is frequently described as intuitive, and long-term customers appreciate that eApps keeps pace with emerging technologies.
One 1-star review presents a stark counterpoint: chronic downtime (20 daily incidents), unresponsive support with slow reply times, and escalating demands for upgrades despite no performance improvement. This reviewer felt blamed for infrastructure issues that didn't occur with a previous host.
One 3-star review cites high pricing and lack of tutorials as drawbacks.
The reviews suggest eApps suits customers willing to pay above budget-host rates for stability and hands-on support, particularly those running business-critical or resource-intensive applications. The single severe negative review raises questions about whether support consistency varies or if certain configuration types trigger problems, but it stands isolated against 37 positive experiences.
★★★★★
Tuesday, March 3, 2015
“I have been a customer for 4 years. All this…”
I have been a customer for 4 years. All this time except 3 hrs our server it's running ok. Eapps is a really responsible company, all the time answer our questions, including they call us to give advices of infrastructure for our growing. We have contracted only one server but definitively in the future we will expand all our infrastructure with eapps. Thanks a lot eapps.
★★★★★
Tuesday, March 3, 2015
“I have been a customer of eApps for over 3…”
I have been a customer of eApps for over 3 years now. Their services are reliable and dependable. The sales, billing and support agents are courteous and very professional in their services. Their response to emails and tickets is very prompt and fast
★★★★★
Monday, March 2, 2015
“I have been a customer for over 10 years now.…”
I have been a customer for over 10 years now. I've only had one downtime that I remember. It's been great being with a company that is continuously growing and staying current with technology. Their support staff has always been helpful and while they are more expensive than your $5 host, they cater to more "serious" and server intensive websites.. I highly recommend them!
★★★★★
Monday, March 2, 2015
“Been very responsive over chat, which I find extremely helpful.…”
Been very responsive over chat, which I find extremely helpful. The service price is reasonable and the performance is exactly what I paid for. Can't complain!
★★★★★
Monday, March 2, 2015
“eApps is a great web hosting platform. However, their services…”
eApps is a great web hosting platform. However, their services are really expensive and they should endeavour to reduce the cost. Also, more tutorials should be provided regarding the use of the platform.
★★★★★
Monday, March 2, 2015
“I have been a client for 8 years + and…”
I have been a client for 8 years + and have been very satisfied! Whenever, I have had a problem tech services has provided an a satisfied outcome! Service has been prompt and response in call-backs have been better - each time.
★★★★★
Monday, March 2, 2015
“Seven Year Customer of eApps - 4 Bad companies before…”
Seven Year Customer of eApps - 4 Bad companies before them - eApps Excellent - Excellent phone support - excellent communications - in seven years, only one 4 hours outage and it was an upstream problem. HIGHLY RECOMMEND! Ralph Rasmussen
★★★★★
Monday, March 2, 2015
“We are using eApps webhosting from more than 3 years…”
We are using eApps webhosting from more than 3 years and no no problem faced. No downtimes..It is amazingly good services. Good Luck, Keep it up :)
★★★★★
Monday, March 2, 2015
“I have been their happy customers for around four years…”
I have been their happy customers for around four years now. I host my hobby websites there, from which I effectively don't earn anything. So, for me being cost effective is important, but I still needed flexibility and reliability. Fortunately I found a great balance here, and an excellent customer support.
★★★★★
Monday, March 2, 2015
“I need help in Spanish very often but when I…”
I need help in Spanish very often but when I do, their support staff go beyond the call of duty. Great customer service. I highly recommend eApps. Keep up the good work! Yo necesito ayuda en español muy a menudo, pero cuando lo hago, sus agentes de apoyo van más allá del llamado del deber. Gran servicio al cliente. Recomiendo altamente eAplicaciones. Sigan con el buen trabajo!
