eApps
★★★★★ 4.7 · 38 Reviews
What is eApps?
eApps Hosting is a value-added provider of Cloud hosting services, serving more than 5000 customers in over 125 countries. eApps offers a “true cloud” service running 64 and 32 bit Xen Virtual Servers for commercial-grade web sites, web applications and email services with highly personalized, responsive service. Using the eApps Create-A-Cloud® tool, customers can select the quantities of CPU, RAM and Disk and immediately create a Virtual Server (VPS) with a known, recurring billing amount. When demand for computing resources changes, customers can immediately adjust the resources of their VPS, which adjusts the price of their plan. Customers have the flexibility to match computing resources to demand, yet have a predictable recurring fee. Internally, the architecture consists of powerful hypervisor servers equipped with the latest Intel Xeon CPUs, high speed SANs for data services, and a network designed for rapid data transmission. The architecture is powered by OnApp’s state of the art cloud management system. The eApps Cloud is designed for speed, reliability and ease of use. The eApps VM in the Cloud service includes access to a supported Application Repository of middleware software used to power mission critical web sites, including Tomcat, GlassFish, JBoss, Liferay Portal, Drupal, WordPress, Ruby on Rails, MySQL, and PostgreSQL. The service is supported by a team of fast responders, available 24/7 by phone, chat, Skype, email, or web form.
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eApps Reviews (38)
- ★★★★★30
- ★★★★★6
- ★★★★★1
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
eApps earns overwhelming praise from a loyal customer base, with 32 of 38 reviews at 5 stars and the majority citing multi-year retention.
Users consistently highlight three strengths: responsive technical support that goes beyond standard troubleshooting, reliable uptime (with many reporting 10+ years of service and minimal downtime), and modern infrastructure including Jelastic cloud options that deliver good value despite premium pricing. Customers note that support staff are knowledgeable, accessible across phone and chat, and willing to optimize systems proactively—one reviewer reported saving hundreds monthly through MySQL and memory tuning. The control panel is frequently described as intuitive, and long-term customers appreciate that eApps keeps pace with emerging technologies.
One 1-star review presents a stark counterpoint: chronic downtime (20 daily incidents), unresponsive support with slow reply times, and escalating demands for upgrades despite no performance improvement. This reviewer felt blamed for infrastructure issues that didn't occur with a previous host.
One 3-star review cites high pricing and lack of tutorials as drawbacks.
The reviews suggest eApps suits customers willing to pay above budget-host rates for stability and hands-on support, particularly those running business-critical or resource-intensive applications. The single severe negative review raises questions about whether support consistency varies or if certain configuration types trigger problems, but it stands isolated against 37 positive experiences.
★★★★★
Thursday, February 19, 2015
“Great customer service. I don’t need assistance very often but…”
Great customer service. I don’t need assistance very often but when I do, their support agents go above and beyond the call of duty. I highly recommend eApps. Keep up the good work!
★★★★★
Tuesday, November 19, 2013
NiceneCouncil.com“Let's start with server uptime. When is the server down?…”
Let's start with server uptime. When is the server down? Better question, when is the server up!? My server/sites are going down literally 20 times a day! I, of course, contact their customer service, which takes several days to respond, and am told that IT'S MY FAULT. I'm told that I don't have enough CPUs and memory to support my site! Ummm...I transferred from DreamHost and used the exact same settings. Never had any issues over there. So, I do the smart thing and ask them, "What service upgrades do you recommend so that my site stays up?" I take their exact specifications, update my services and guess what!? NOTHING CHANGES. The site is still constantly down 20 times a day. So, I contact them again. Once again, wait for it, IT'S MY FAULT. I ask how it's my fault and they literally respond, "You need to upgrade your services." I respond and tell them that I just did, following their specifications! I get a response, "Well, you need to update them again." I haven't added anything. The size of my site has not increased. So, obviously, I decline to do that. So then, they offer to monitor my site and re-up it any time it goes down, but they want me to pay them $10 a month to do so! Ummmm...how about you fix your servers so that you don't have to do that! They won't do that. So, I'm currently paying them an extra $10 a month to monitor my site while I find a new host! And they usually take a long time to re-up my site when it goes down, so my site is down 20-30 minutes every day, 20 times a day! That's a 3rd of the day that my site is down! Don't trust these people and most certainly don't give them business!
★★★★★
Wednesday, May 29, 2013
Drauth.org“I have been dealing with servers and websites for more…”
I have been dealing with servers and websites for more than 20 years, I had and I still have server and hosting providers in Italy, France, and the United States. But none of these has never had a support service, both technical and commercial, so skilled, fast, always helpful and kind as eApps, often far beyond the limits of their contractual duty. Not to mention, of course, with an excellent quality of the servers. Although located on the other side of the Ocean, I have used many services eApps provides and will continue to recommend it to friends, colleagues and customers. I want to publicly congratulate and thank for their collaboration through all these years and more I hope.
★★★★★
Friday, February 1, 2013
Turk Services, Inc.“Using eApps has been one of the greatest decisions I've…”
Using eApps has been one of the greatest decisions I've ever made for my business. A tremendous hosting service with wonderful customer service and an unparalleled dedication to integrity and consumer trust.
★★★★★
Wednesday, January 30, 2013
“I love this hosting service. It has been very helpful…”
I love this hosting service. It has been very helpful for my company, and any problems are easy to resolve. Customer support has been very responsive and helpful as well!
★★★★★
Friday, January 18, 2013
“eApps is absolutely wonderful. The variety of applications available is…”
eApps is absolutely wonderful. The variety of applications available is excellent. Even apps in the same category differ greatly, giving me a veritable smorgasbord of options.
★★★★★
Thursday, January 17, 2013
TW“eApps is a great hosting provider. I found it cheap…”
eApps is a great hosting provider. I found it cheap compared to other providers. The control panel is extremely easy to use and they have a great customer support. I was able to resolve my problem with minutes.
★★★★★
Wednesday, January 2, 2013
Exxh“Great hosting service. 2 hours after I purchase the service,…”
Great hosting service. 2 hours after I purchase the service, they called me and offered a way to help me get ahead with my website. The quality is professional and they have wonderful customer support.
★★★★★
Friday, December 21, 2012
“I absolutely love eApps! Great hosting site and I have…”
I absolutely love eApps! Great hosting site and I have never had a single complaint. When I am confused about something the customer service is quick to respond, and very friendly and helpful. Never had any downtime or interruptions. I would recommend eApps!
★★★★★
Friday, December 14, 2012
Frantz Gym“Great hosting site. I've experienced no downtime and their customer…”
Great hosting site. I've experienced no downtime and their customer service was able to give me the help and attention I needed.