eApps
★★★★★ 4.7 · 38 Reviews
What is eApps?
eApps Hosting is a value-added provider of Cloud hosting services, serving more than 5000 customers in over 125 countries. eApps offers a “true cloud” service running 64 and 32 bit Xen Virtual Servers for commercial-grade web sites, web applications and email services with highly personalized, responsive service. Using the eApps Create-A-Cloud® tool, customers can select the quantities of CPU, RAM and Disk and immediately create a Virtual Server (VPS) with a known, recurring billing amount. When demand for computing resources changes, customers can immediately adjust the resources of their VPS, which adjusts the price of their plan. Customers have the flexibility to match computing resources to demand, yet have a predictable recurring fee. Internally, the architecture consists of powerful hypervisor servers equipped with the latest Intel Xeon CPUs, high speed SANs for data services, and a network designed for rapid data transmission. The architecture is powered by OnApp’s state of the art cloud management system. The eApps Cloud is designed for speed, reliability and ease of use. The eApps VM in the Cloud service includes access to a supported Application Repository of middleware software used to power mission critical web sites, including Tomcat, GlassFish, JBoss, Liferay Portal, Drupal, WordPress, Ruby on Rails, MySQL, and PostgreSQL. The service is supported by a team of fast responders, available 24/7 by phone, chat, Skype, email, or web form.
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eApps Reviews (38)
- ★★★★★30
- ★★★★★6
- ★★★★★1
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
eApps earns overwhelming praise from a loyal customer base, with 32 of 38 reviews at 5 stars and the majority citing multi-year retention.
Users consistently highlight three strengths: responsive technical support that goes beyond standard troubleshooting, reliable uptime (with many reporting 10+ years of service and minimal downtime), and modern infrastructure including Jelastic cloud options that deliver good value despite premium pricing. Customers note that support staff are knowledgeable, accessible across phone and chat, and willing to optimize systems proactively—one reviewer reported saving hundreds monthly through MySQL and memory tuning. The control panel is frequently described as intuitive, and long-term customers appreciate that eApps keeps pace with emerging technologies.
One 1-star review presents a stark counterpoint: chronic downtime (20 daily incidents), unresponsive support with slow reply times, and escalating demands for upgrades despite no performance improvement. This reviewer felt blamed for infrastructure issues that didn't occur with a previous host.
One 3-star review cites high pricing and lack of tutorials as drawbacks.
The reviews suggest eApps suits customers willing to pay above budget-host rates for stability and hands-on support, particularly those running business-critical or resource-intensive applications. The single severe negative review raises questions about whether support consistency varies or if certain configuration types trigger problems, but it stands isolated against 37 positive experiences.
★★★★★
Wednesday, June 27, 2018
“I've been with eApps Hosting for 5+ years and I…”
I've been with eApps Hosting for 5+ years and I have never been disappointed! With eApps, my business that started as a Sole Proprietorship in 2013 is now an LLC. eApps, you guys are just too awesome! Always on point with the most cutting edge technologies. I can sleep peacefully knowing my data and Company is safe in their hands. And most importantly, they address any issues I may have with utmost attention and find a fix in a flash. You guys make me feel like VVIP all the time. AWESOME AWESOME service! Big Ups
★★★★★
Monday, May 16, 2016
“They have always done a great job hosting my site.…”
They have always done a great job hosting my site. I'm not a professional web design person but whenever I've had to use technical support they have been responsive, fast, and intelligent. I have been with them now for I'd say six years and it has been a good experience.
★★★★★
Wednesday, February 17, 2016
“I've been with eApps for more than 10 years, since…”
I've been with eApps for more than 10 years, since November 2005. First it was a VPS for a long time and several months ago I decided to go to the cloud and first, not knowing about eApps' Jelastic new cloud, tried another, very well known, a standard de-facto cloud. It wasn't so bad but still not error-free. And surprisingly expensive. My IT budget was draining really fast and I decided to try what's this new eApps' cloud is. And almost immediately fell in love with their Jelastic environment, migrated fully to their infrastructure and now paying only a fraction of the other cloud solution. I've been on eApps' Jelastic for several months now. Did I mention I love Jelastic? What's more I love eApps' personable approach to their clients. Their tech support not only reply to my questions and help with setting up nginx cache, redirect rules, etc. Their tech support representative spent lots of time optimizing my app servers' memory allocation, as well as MySQL optimization, saving me hundreds of dollars per month. I feel myself in good hands. It is true you can find cheaper Jelastic providers but my years long experience with eApps' keeps me with them.
★★★★★
Monday, March 30, 2015
“I been using eapps since 2004 - wow almost 10+…”
I been using eapps since 2004 - wow almost 10+ years. Initially I used to host a JSP website for one of my client and I was so impressed by the service and server efficiency that I am still attached to it.
★★★★★
Wednesday, March 11, 2015
“I discovered eApps back in 2008 when I was looking…”
I discovered eApps back in 2008 when I was looking for a web hosting company with support for Java applications. Astonishingly, there were just a few at that time. I chose eApps because they allowed direct access to virtual servers and had customer support, things the other options didn't offer. After paying my first order I could notice that every feature listed in their offering was present and worked according to the terms publicized in their website. That was a pretty good start... I don't like surprises much!. Every time I've had questions they seem to be pleased to hear from me as if my needs were theirs, even in periods when not being an active customer I've had prompt replies from the sales and tech staff. Beyond a clear and rich offering of services, high quality level, and unbeatable kind support, what I have liked more is their commitment to keep pace with the latest IT trends and that they inform people about that. Take a look at the create-a-cloud service, it's amazing!
★★★★★
Thursday, March 5, 2015
“A savvy friend started me on eApps, and I have…”
A savvy friend started me on eApps, and I have had very good luck with them for the past seven years. Another friend called them with a technical question for me, and she was impressed with the support. They conscientiously give notice of planned maintenance and its possible effects. Billing and payment are straightforward. Love the email spam filter and weekly report. Seems competitively priced and very stable.
★★★★★
Wednesday, March 4, 2015
“We've been using eApps for more than 7 years (eMail…”
We've been using eApps for more than 7 years (eMail server). The servers are very stable, cost effective and the help from the support is 'instantaneous'. Also the Control Panel is very easy to use and complete.
★★★★★
Wednesday, March 4, 2015
“I have always found the technicians with eApps to be…”
I have always found the technicians with eApps to be very helpful. eApps is a vital partner in providing my clients with the best hosting service possible.
★★★★★
Tuesday, March 3, 2015
“Excellent uptime and truly outstanding, extremely prompt and helpful service.…”
Excellent uptime and truly outstanding, extremely prompt and helpful service. Highly recommended.
★★★★★
Tuesday, March 3, 2015
“I'm Software Engineer at Refs Technology (www.refstecnologia.com.br) in Brazil and…”
I'm Software Engineer at Refs Technology (www.refstecnologia.com.br) in Brazil and use the eapps over 3 years. It is the best web hosting service in the cloud that I've used, because besides the quality we have an extremely efficient support service. I have used in applications with java and php and the performance was always expected. In addition, the collected amounts are fully viable compared to companies operating in the same area. I recommend to all my customers as possible.
