
24x7servermanagement
★★★★★ 4.1 · 30 Reviews
What is 24x7servermanagement?
24x7servermanagement is India’s leading Managed Service Provider equipped with a world-class Technical support center, As a technical support provider we ensure high-end technology skill sets and proven processes for our clients. We are focused on delivering cost effective and timely customer support solutions to our clients. 24x7servermanagement provides exclusive and quality outsourcing staffing services for our clients around the globe. We have a team of highly qualified and experienced professionals and state-of-the-art infrastructure to accomplish this. We focus on developing end-to-end e-business solutions for our clients and have demonstrated considerable success in implementing scalable and robust solutions. We understand the needs of clients round-the-clock and we are available 24 hours a day, 7 days a week, 365 days a year via ticket and chat support. Our work strategy is always client and their business centric. We are flexible, practical and willing to work with our clients for long lasting relationships. 24x7servermanagement client list of hosting customers includes domestic and global corporate giants spread across various industries such as small business owners, software infotech, manufacturing, banking and finance, media and entertainment, hospitality, travel and tourism, education, Telecom, and government institutions. The company, founded in the year 2003 was initially focused on offering network-design and implementation-related professional services to the Indian ISP industry and large corporate clients. 24x7servermanagement is truly dedicated to provide the best budget server management technical support for web hosting, dedicated servers, shared server, virtualized servers and application servers. Our expertise in all types of servers OS & control panels helps you decide to outsource your technical support services with us and take the advantage of using Indian based IT professionals coupled with reasonable rates as compared to the rest in the industry. 24x7servermanagement is a debt free company and have it own modern state of art reliable infrastructure which enables smooth 24x7x365 operation. Our state of the art facilities have world class infrastructure and a lot of care is taken to make sure that there is never any service downtime. All this ensures that we are able to operate uninterrupted.
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24x7servermanagement Reviews (30)
- ★★★★★22
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★6
Review Summary
Generated using AI from real user reviews
24x7servermanagement delivers strong technical support for many users, but customer experience is heavily polarized by service delivery inconsistencies and billing disputes.
The majority of reviews praise fast response times, technical expertise, and successful crisis resolution—particularly for RAID failures, server recovery, and Linux/cPanel management. Long-term customers report years of reliable service. Several reviewers credit the team with preventing significant business losses. Support quality appears strongest when users engage through ticket systems or visit the office in person.
However, a consistent minority reports serious problems: server security breaches that went unaddressed, support staff refusing service or disconnecting calls during critical incidents, and demands for additional payment to resolve issues the company should have prevented. Billing complaints include forced monthly charges despite month-to-month contracts and refund blocks. One customer alleged the company threatened service disconnection after leaving a negative review. Another claimed staff changed server passwords without authorization.
The service appears genuinely competent on technical matters, but buyer trust hinges heavily on which support representative handles your case and whether disputes arise. The contrast between glowing long-term relationships and accounts of financial coercion suggests inconsistent operational standards. Prospective customers should clarify billing terms and support escalation procedures upfront.
★★★★★
Friday, November 30, 2018
“Have been a customer for a couple of years. They…”
Have been a customer for a couple of years. They have always provided fast, professional support. 99% of all problems I have given them, they have solved quickly. The 1% they couldn't solve was only due to something being unfixable. Like files missing with no backup (My fault). These guys really have great Linux/cPanel skills. I highly recommend them.
★★★★★
Thursday, November 22, 2018
“My mishap with 24x7servermanagement.com We are a hosting company and…”
My mishap with 24x7servermanagement.com We are a hosting company and we had a problem on a server, with damaged cluster disks. Not having the system administrator available because of a fever, we contacted 24x7servermanagement.com. We wrote to 24x7servermanagement.com: We saw in the log: Nov 4 03:58:11 srv smartd [842]: Device: / dev / sda [SAT], 37 Currently unreadable (pending) sectors Nov 4 03:58:12 srv smartd [842]: Device: / dev / sdb [SAT], 31 Currently unreadable (pending) sectors Do you want to check in? I bought their service management and they have analyzed the problem: 24x7servermanagement.com: The SDA and SDB can both have the issue of unreadable sector. For now, I will suggest you as follows: Replace SDA, then update us and we will reconstruct the RAID sync. Once the RAID sync is complete, then we will do the same for SDB .. Datacenter wrote me: Please make sure beforehand, that the GRUB bootloader is installed on both HDDs. Afterwards, you'll have to reintegrate the HDD into the existing RAID-arrays and wait for the resync to be finished. So I wrote a 24x7servermanagement: GRUB bootloader is installed on both HDDs? 24x7servermanagement wrote to me: it is obvious that the grub is installed, is raid. The datacenter has changed the first SDB disk, server restarted and resync raid done. Then, the datacenter changed the second SDA disk, server does not restart. The server has been down for over 14 hours because it did not start, over 1000 sites down on this server. Servermanagement has responded every time with different technicians and nobody has managed to solve the problem. Then, in despair I contacted cloudlinux support and they wrote to me: Cloudlinux wrote me: Your issue was resolved with grub2-efi-x64 package, the system is online. However, there are fs errors, probably you need to make fscheck and maybe verify raid on the system. ---------------------- Thanks Cloudlinux, they have the best support in the world and always solve problems. Then, once the server started, the PDNS and cPanel PHP-fpm services did not start, so I wrote to servermanagement, they did not solve the problem, so I wrote to cpanel and they solved the problem. In conclusion, my advice: I thought that these servermanagement were good, I was wrong, they are not able to solve the problems are incompetent, do not trust them. I did not want to do this review, but servermanagement made me suffer for over 14 hours, they teased me and deserve this review. I asked 24x7servermanagement for the reimbursement for the damage they did to our company, nothing. Do not trust servermanagement.
★★★★★
Saturday, October 27, 2018
★★★★★
Monday, September 24, 2018
“I had the unfortunate mishap of a major server issue…”
I had the unfortunate mishap of a major server issue which left me scrambling for an advanced server admin. I was lucky to find 24x7servermanagement they were knowledgeable and did an absolute great job at recovering my server. No joke without them I would have lost almost $30k and my business would have never recovered, Jayant I hope you rad this review you did a great job, great job. Thank you.
★★★★★
Wednesday, September 19, 2018
“Professional employees - low waiting times in getting technical support…”
Professional employees - low waiting times in getting technical support from them I recommend them for any server management services
★★★★★
Sunday, September 2, 2018
“Excellent support and fast answers. Congratulations”
Excellent support and fast answers. Congratulations
★★★★★
Thursday, August 16, 2018
“I reach out for help with my Server this month…”
I reach out for help with my Server this month and they have been more than helpful. They really transformed a bad situation to a good one plus so much more. Not gonna lie I had my doubts in the start but oh wow was I wrong for that. Honestly this is the best company I have ever worked with and I'm not getting NOTHING to say this, I generally urge anyone on the fence to just try the Service! Thanks for all the help with my companies Server and Websites.
★★★★★
Wednesday, August 1, 2018
“My servers got hacked multiple times, my clients website when…”
My servers got hacked multiple times, my clients website when it was hacked the team did not take any importance of checking the cause of hacked and it was repeatedly times getting hacked, after my client complained me about the security flaw, then they admitted security was not set by them, secondly whenever we are on critical of issue, we come on chat or call they abruptly cut the chat or call service as if we are begging them, i have tried my best to convey the message, thirdly, i have not used the service but still they compell me to pay for the consecutive month of non usage, when i have reminded them about month to month contract, they treaten to stop services. I have visited them to find out solutions.. I can say that my business have completely got finished due to their support.
★★★★★
Friday, June 29, 2018
★★★★★
Wednesday, June 6, 2018
“Excellent Service, been with them for over 5 years now!!”
Excellent Service, been with them for over 5 years now!!
