
Jaswanth Jain
2 reviews written Β· 1.0 average
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Reviews by Jaswanth Jain
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Sorry to say but support is pathetic, i have called several times and informed them to perform an audit of my server, for which they lied that they did an audit, where i can see the company didnt login to server and didnt provide any report of the activity even after several calls for the same.
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My servers got hacked multiple times, my clients website when it was hacked the team did not take any importance of checking the cause of hacked and it was repeatedly times getting hacked, after my client complained me about the security flaw, then they admitted security was not set by them, secondly whenever we are on critical of issue, we come on chat or call they abruptly cut the chat or call service as if we are begging them, i have tried my best to convey the message, thirdly, i have not used the service but still they compell me to pay for the consecutive month of non usage, when i have reminded them about month to month contract, they treaten to stop services. I have visited them to find out solutions.. I can say that my business have completely got finished due to their support.