
24x7serversupport
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What is 24x7serversupport?
About Us: 24x7ServerSupport is a Technical Support Company based in India. We provide technical support, server administration and server management for Linux & Windows servers. We have been into the industry for more than 6 years and has grown to a reliable technical support company. Our engineers are highly qualified and well experienced in the area of Linux & Windows server management. We provide outsourced webhosting support for various webhosting companies worldwide. All our staff are given ample training before they are put live. We understand the need of personal care to your servers. To take care of this we have the right flavour of talent with experience in all kinds of technical issues related to web hosting, server administration and security. We boast to have highly qualified technicians who work round the clock with a state-of-the-art outlook towards the work. Since its inception in 2011, 24x7ServerSupport has always worked towards being the one-stop-solution for any IT requirement. We picture ourselves as the IT-arm for our clients and have witnessed a prolific growth the last two years in the fields of Web hosting support, server administration, and Server management. 24x7ServerSupport has been paving the way in web remote support services, so much so that our name has become tantamount to these services. The last two years we have branched out into areas such as Virtualization, Cloud Computing, Server Management Services and Consulting as well. Reliability: Warm welcome and take your seat!! You are now in the safe hands. Our experts will start crawling through your servers and will be monitoring them with utmost care once you sign up with us. Being equipped with well trained technicians and the sound infrastructure, we assure you that you could wake up in the morning with a clean smile on your face. We promise you you have chosen a team that has grown into a reliable technical support. Leave all the server management and server monitoring ser
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24x7serversupport Reviews (5)
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Review Summary
Generated using AI from real user reviews
24x7serversupport delivers inconsistent results, with users reporting both strong technical fixes and serious delays that damage business reputation.
On the positive side, customers praise the team's technical competence when they engage. Users highlight successful server recoveries (like MySQL and Apache issues), DirectAdmin management, and availability of 24/7 support. When work gets done, it's described as fluent and fast.
However, multiple reviewers report critical problems with response time and communication. One customer lost business reputation after waiting over 10 days for simple query fixes with only vague assurances. Another found communication consistently unclear, making collaboration difficult. A third complaint flagged unexpected extra charges even when the team made mistakes. These issues suggest the service's reliability depends heavily on which ticket you submit and whenβa risky situation for businesses needing dependable support.
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Monday, March 20, 2023
βuseless people do not know importance of time, over 10β¦β
useless people do not know importance of time, over 10 days passed not fixed simple queries and I took followup. giving excuses that sir we are working on it and all. useless totally, no use I loses busy and hard earn reputation because of them only. 1 year all efforts all gone in just 2 month after moving to them. no trust.
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Thursday, July 14, 2022
βRecently purchased directadmin server management from them. Team helped withβ¦β
Recently purchased directadmin server management from them. Team helped with server optimization for security and speed. Good work and available 24x7.
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Friday, May 26, 2017
βI had an issue with OpenSuse upgrade, which broken MySQLβ¦β
I had an issue with OpenSuse upgrade, which broken MySQL and Apache. 24x7ss team fixed the issue fluently and resumed the server. Thanks to them.
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Tuesday, September 1, 2015
βCompetent, but not reactive. Communication is truncated all the time,β¦β
Competent, but not reactive. Communication is truncated all the time, we don't understand each other. They will make you pay extra even if they do a mistake
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Wednesday, May 6, 2015
βVery usefull service, fast and good response!β
Very usefull service, fast and good response!
