They could not keep the DB connected. My eCommerce site was going down at least 5-8 times a day and would stay down until I notified them. I had to constantly check the site all day. The nightmare continues. After creating a ticket 4 months in advance to cancel, I now receive recurring account billing. This is a Mickey Mouse company and I would advise anyone considering WebHost.US, please be advised to go with another hosting company. I have worked with a few different web host companies and have never experienced anything as bad a these people.