catalyst2

catalyst2

27 Reviews · Last reviewed on 17 October 2019

What is catalyst2?

catalyst2 provides a range of managed hosting, from a single websites to fully redundant cloud hosting based on our high performance vmware platform.

Over the last 19 years the company has grown from hosting a handful of sites to providing services for tens of thousands of individuals and companies across the UK/EU.

Customers include: The Royal British Legion, Marks and Spencer, Thomas Cook, Punch Taverns, Mango Bikes, The London Pass and Kelly Group.

Serchen Index

71.00
15
Employees
27
Reviews
393
Followers
532
Likes

catalyst2 Key Features

Managed Hosting

Application Hosting

Database Hosting

Web Hosting

Email Hosting

What is catalyst2?


catalyst2 Support & Customer Service

Our support has an excellent reputation, feel free to contact us on our freephone number or via email or via live chat on our website.


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catalyst2 Reviews

5.0

Excellent!

27 Reviews

Last reviewed on
17 October 2019

What do you think?

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Monday, October 14, 2019

Catalyst2 always provide the best support and, although we've never had any major issues, they've always been on-hand to offer advice for the small little bits that inevitably come up along the way.

I have also had a lot of contact with external hosting teams in the past and the amount of effort and time it took to get the simplest things done always reflects extremely well on C2's service in comparison! I'd always recommend Jacob and the team and look forward to working with them going forward!

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Saturday, October 12, 2019

We have dealt with many IT companies over a period of years but have always found that the service dissipates the longer you stay with them.
Catalyst2 have been an exception to this including giving advice and helping out when it has not been their problem
They have always been quick to respond and have always resolved
our issues we have had with our website
would highly recommend them

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Friday, October 11, 2019

I'm a one man business and have limited tech know-how. I originally picked catalyst2 as they had ISO 27001 but have found their support service to be on equal value. Very helpful UK based team with excellent skills - like having your own in-house corporate Tech Dept.

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Friday, October 11, 2019

I've been a customer of Catalyst2 for over 10 years now. I have always found them extremely friendly, competent and willing to assist.

They provide an honest reliable service with excellent support if needed.

You can always speak to a human via a multitude of ways of contacting the team and on the rare occasions I've needed support my issue has always been dealt with promptly.

Others offering the same services don't come close - I would highly recommend Catalyst2.

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Friday, October 4, 2019

Brilliant team - the support service is excellent. Helpful staff who understand the problem and find the solution, quickly and effectively

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Friday, October 4, 2019

Excellent service that operates quietly in the background supporting my communications. Normally no need for support. However, when needed the support is quickly accessible and responds to my low tech queries in a very understanding manner. Highly recommended!

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Thursday, October 3, 2019

I had all sorts of problems with my previous email hosting company who had the typical modern attitude of 'do it all online and don't bother us with non-standard queries'. Catalyst 2 were extremely helpful and considerate and I was delighted to use them. Subsequently the occasional query has been dealt with extremely sympathetically and professionally. Highest possible recommendation from me.

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Thursday, October 3, 2019

If you want quick and helpful support, Catalyst2 are the company for you. Whatever the query, they always seem to be there! (I'm starting to suspect they don't sleep).

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Wednesday, October 2, 2019

Amazing service, reliable fast hosting, super competitive pricing, Catalyst2 are one of my favourite suppliers. Their support is world class which for me is exceptionally important, and they are incredibly helpful, sometimes when their hosting is not the issue.
I often get clients that want to self-host and I always recommend Catalyst2 as I know they won’t let the client or myself down.
HIGHLY recommended.

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Monday, September 23, 2019

I have been using catalyst 2 now for nearly 10 years.My questions are always answered by their amazing team. I have had 30 websites hosted by them, the support is second to none. I cannot recommend them enough.

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Tuesday, August 13, 2019

Fantastic product, amazing service.

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Tuesday, August 6, 2019

from Tiger Sheds

Excellent service and customer support from Jacob and the team. We've used Catalyst2 for a number of years now and would highly recommend them to anyone.

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Thursday, August 1, 2019

from Lnet Digital

Over the years I have tried various hosting companies at all levels, and have now moved everything to Catalyst2. Their support is experienced and personal. Highly recommended and so valuable to me and my company. Thank you!

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Saturday, July 27, 2019

from Full Fat Designs

We contacted Catalyst2 after we were spending too much time managing our own server. We signed up to their fully managed service and the help they have provided with the migration from the old server has been amazing. Their support is super quick (even at weekends) and always results in a solution. Very happy we made the switch to them.

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Thursday, July 25, 2019

from Maldaba

We've been using Catalyst2's services for nearly a year now and have consistently been impressed with their professionalism, their flexibility, their speed and their quality of service. I would recommend them without hesitation.

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Saturday, July 20, 2019

I am certainly not a technical expert and yet I found transferring my hosting straightforward. The online guides are clear and the online support, via chat and email, is highly responsive and helpful. The service itself is excellent - no more of the odd technical errors I experienced with my previous provider. Beyond that, any ongoing queries have been dealt with rapidly.

The online control panel is intuitive as well - a great service.

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Wednesday, June 19, 2019

I really cant praise Catalyst2 enough. Really fantastic service!

My webmail was hosted by another company and I had all sorts of issues - trying to sort them out was a nightmare. Hours on the phone - not understanding what was being said etc etc . Very frustrating as stressful as as a small business owner constant communication is so important.

I have previously had fantastic service from Catalyst 2 for my website hosting so decided to transfer everything over. It was sooooo easy! So wonderful to have understandable conversations with a UK based company - people who are patient and sort out things out for you. They make computer issues simple to sort and show what customer service should be like.. Thank you Lee, Adam and Josh.

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Monday, June 17, 2019

Excellent service in every respect re the migration of our website hosting to Catalyst2.
A speedy initial response to my request, clear guidance about what I needed to do, smooth and uninterrupted migration and an offer of telephone support afterwards to demonstrate how to use our new hosting package.
I could not be more pleased and highly recommend this company.

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Thursday, April 18, 2019

Probably the best hosting provider in the UK. Customer service is fantastic and the pricing model is very reasonable. I migrated away from AWS and Azure in favour of hosting my sites with Catalyst2. Highly recommended

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Saturday, March 30, 2019

I am very impressed with Catalyst2, we have transferred a complex server set-up to one of their managed servers and would have really struggled without their help. Their accessible, speedy and competent support have resolved our trickiest of issues. It is a comfort to know that should a problem arise, they will be there.

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Thursday, February 28, 2019

I was required to do a lot of due diligence finding the next hosting provider for our business critical sites. I looked at all the 'big' names but their reviews were mostly horrid. I decided to use Trustpilot for their social proof and Catalyst2 scored very high on service, which is really the most important thing. They have lived up to that and all looks good.

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Wednesday, February 27, 2019

catalyst2's Support (Chris on this occasion) went above and beyond helping with getting our website back online. We had unfortunately lost access to our domain name with another company, and he couldn't have been more helpful and quick with his responses to get the hosting side sorted out for us... this was out of normal working hours at around 9pm. Fantastic customer service!

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Friday, February 8, 2019

Outstanding. I had to get out of my service provider who were ?Easily? the worst service providers. Contacted Catalyst2 and they sorted me out from start to finish and did everything.
I am not a big customer but they treated me like a VIP and for that you get my recommendation to all my friends and family.
Great work guys.

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Sunday, November 18, 2018

Really helpful sales and customer service team from initial contact to seamless onboarding. I was really impressed.

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Tuesday, May 12, 2015

from Wired up Wales

I'm extremely happy with the service catalyst2 have provided me with hosting for more than 5 years, and would recommended them without hesitation. I'm provided with a very reliable server to host various websites for my clients, with all the features I need as a web designer. Support has been consistently prompt, professional and excellent - which is very reassuring.

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Friday, May 8, 2015

from TLD Web Design

Great service, I need support in short intense bursts every few months and catalyst2 are always ready and rapid. Thoroughly recommended.

1 of 1 people found this review helpful.
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Tuesday, May 5, 2015

from Tasty Trading

Excellent hosting provider, awesome support, been with them for a five years, couldn't be happier!

2 of 2 people found this review helpful.
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This page was last updated 17 October 2019 00:58