I came across Walker Hosting almost by accident, but certainly not knowing I would need to switch from my previous host, but what a solid move it has been.
They have been ever-present and engaged in assisting me with matters, and are approachable, patient and supportive, not to mention transparent and honest.
Of all of the hosting companies I have used over the years, Walker Hosting have rapidly out-stripped them all in terms of customer service, and I will be actively moving over all of my sites to them as soon as I can.
I would endorse them to anybody and can't thank them enough for all the help they have been, as well as for their vow to continue to offer any support I may need.
Cancel your existing hosting now while you're still in the cooling-off period, and use these guys!