VeloxServ Communications

VeloxServ Communications

44 Reviews · Last reviewed on 04 April 2018

What is VeloxServ Communications?

Our passion for service, reliability and value has made us one of the UK’s leading dedicated server and colocation providers. Some of the UK’s well known brands come to VeloxServ for their Linux servers, rack colocation and Magento optimised server hosting.

We own and operate our own data centre in Wolverhampton and utilise two other high specification hosting facilities in North West London and London Docklands.

Serchen Index


VeloxServ Communications Key Features

Reliable Service

Value for money

100% Uptime

We own our Data Centre

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VeloxServ Communications Reviews



44 Reviews

Last reviewed on
04 April 2018

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Thursday, April 5, 2018

from Cirrus Nova

We've been using Veloxserv for just over 3 years now and they have been fantastic. The network is solid and we've never had any unexpected downtime. On the rare occasion that we have needed support, they are always happy to work around our business hours to ensure that impact is minimal. I would definitely recommend them.

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Monday, March 19, 2018

from TOPAZ Digital

For over 5 years the team at VeloxServ have been providing exceptional service and fast responsiveness to our needs.

Running a global digital signage platform with customers located around the world needs a data centre partner you can trust and Craig and his team have delivered time and again.

For any business looking for a data centre I highly recommend VeloxServ

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Thursday, February 22, 2018

from HEXComputing

We joined Velox about 6 months ago and haven't looked back since. From the start Velox have been amazing, they promised to price match another company and help me add parts to the servers and install the OS's for free etc. which just shows how great their remove hands are and customer service.

We send our servers to them and they rack them pretty much the same day each time. Whenever there has been an issue, I can simply call their number on their website and they're there at the other end. Craig and Vrinder are legends, they even help with issues that aren't their fault! Totally recommend and you have a long term customer here. Thanks once again!

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Monday, August 7, 2017

We've co-located our servers with VeloxServ since 2013 and had nothing but first class service. Using VeloxServ has been one of the best business decisions we've ever made. Initially I though we were getting the new customer treatment but four years later I can confirm that customer service is always exceptional.
Highly recommend.

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Wednesday, June 7, 2017

from BGS

Having worked with VeloxServ and closely with Craig for almost a year, I can say with confidence that their customer service is 1st rate. The installation of our equipment into their Rackspace at Wolverhampton went smoothly and we were even lent cables that had not been delivered in time.
We had to make a few visits to the data centre for system upgrades and have always been warmly greeted even at unfriendly hours of the day.

I would strongly recommend Velox for rack space as they are professional, friendly and have a wealth of knowledge.

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Wednesday, June 7, 2017

Verified Review

from TechCare Limited

We have been using VeloxServ for nearly two years now. During this time, we have been delighted with the service that they provide.

Up-time has been great and any planned maintenance communicated ahead of works and followed-up when complete.

I would definitely recommend VeloxServ.

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Thursday, June 1, 2017

Verified Review

from VMware

Absolutely great service and fantastic value for money.

Craig's team has resolved all my support issues in a timely fashion and continues to be responsive.

Moving our development platform VeloxServ was a painless experience and something we should have done a long time ago.

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Thursday, June 1, 2017

Verified Review

from Enhanced - Technology For Business

I have been using VeloxServ for my personal email and web needs for a number of years now.

I have always found the levels of service and professionalism to be extremely high with VeloxServ.

There have been a number of occasions where I have needed something modified, or a system level change made, with the reply almost always being instant and the change being committed.

I would highly recommend VeloxServ for your hosting needs.

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Thursday, June 1, 2017

from go deploy Ltd

We moved critical hosting platform to VeloxServ earlier this year. As a business, we could not have made a better decision. Their unparalleled service coupled with the outstanding facilities are seldom matched by competitors, if at all. Their simple and open pricing model ensures we can forecast financially.

The support we receive is to be commended and cannot be faulted. We have received a 100% uptime since the day we moved and performance is far superior to anything we have experienced with previous suppliers.

We now see VeloxServ as our trusted partner for all our hosting requirements and wouldn’t hesitate in recommending them to anyone.

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Tuesday, November 29, 2016

from Finedata Ltd


We have been working with Craig and the team since 2011, until recently using them for dedicated servers and from today for FTTC broadband too.

The thing we like is the ongoing customer service, we tried other well known suppliers but when any kind of problem cropped up it was like dealing with a black hole. Craig and Veloxserv could not be more different, we feel looked after and consequently we can look after our customers.

Outstanding value for money, great support and friendly - what more could you want.

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Monday, April 25, 2016

from Second Edge

We have hosted our equipment in a half-rack with VeloxServ for multiple years now after switching from a different colocation provider with lackluster service. This switch has proved to be one of the best business decisions we have made given both the cost-savings and the exceptional service. With their brand-new datacenter comes even-more resilience and a significant increase in bandwidth/peering, which we fully-leverage to provide our services. Their staff are incredibly friendly regardless of the time of day, and site access is never a problem. Overall I would highly recommend anyone looking at dedicated hosting/colocation to speak to VeloxServ and see what they can do for you. After hosting our equipment with multiple providers I can safely say VeloxServ are second to none.

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Wednesday, October 8, 2014

from John Willmott School

John Willmott School was looking for a cost effective and remote backup solution to secure its virtual server environment and infrastructure. VeloxServ was able to meet both our requirement for a robust and secure backup plan as well as meet our budget requirements. Other companies and indeed the local authority could not provide anywhere near the volume of storage required without excessive cost.

VeloxServ have provided a dedicated remote backup system utilising its unrivalled infrastructure allowing us to protect our servers and data at a secure, remote location giving us peace of mind that should the worst happen we can recover our critical data swiftly and efficiently.

This is all backed up by a secure managed firewall and dedicated support teams that are on hand to answer our every query.

We have genuinely experienced first class service and support and couldn’t be happier with our choice of supplier.

Recommended 100%

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Wednesday, October 8, 2014

from TicketSource

VeloxServ provides us with a friendly and transparent service, setting it apart from its competitors.

On the very few occasions where we've encountered any difficulties with our dedicated server, the customer service response from VeloxServ has been rapid and professional.

It's refreshing to work with a team who are as passionate about their company as we are about ours!

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Friday, June 27, 2014

from SBF Solutions

I have had a dedicated server with VeloxServ for just over a year now and it is brilliant. I have two VPS's elsewhere and was frustrated with the lack of spec or lack of control. The VeloxServ dedicated box solves both of those issues for me. For the same price as those VPS's I am getting far better kit and hugely better service.

I find the customer service excellent. Both professional and friendly. Always there to help and very quick turnaround.

I wrote on Twitter a few months after getting set up on my server that if is refreshing to find a company wanting to help their customers out so much.

I would strongly recommend VeloxServ to any looking for servers and I will be looking at expanding with them as I hope my business expands.

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Friday, June 27, 2014

from MessageTree

We host our communications equipment with VeloxServ's London data centre.
You know all those promises of rock-solid reliability and support you hear elsewhere that turn out to be junk when you need them?

Not so with VeloxServ. First class hosting with first class support. If your struggling to make a decision. Don't. You will not regret choosing this company.

I have been an engineer for over 25 years and I really don't give praise easily.

VeloxServ are excellent and deserve their high rating.

CTO MessageTree

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Friday, June 27, 2014

VeloxServ are an excellent colocation company. They are clear and simple to deal with; they don't have a lot of hidden charges for things and crucially, when something goes wrong firstly they are always happy to help out, and secondly they have a very accessible datacenter in North London, with is a real plus. Any issues and we can jump on the tube and get access right away to our hardware. Some of our other colocation partners, though good, are based way out in the sticks, and that does make things harder when issues arise. Any colocation company is good when everything is working right - colocation companies earn their money when things go wrong, and I have no worries trusting our kit to VeloxServ - I know they're clear and simple to deal with; they aren't going to use our problems as an opportunity to blitz us with hidden charges, and they will help out as much as they can. And they're super accessible too. No question I'm happy to work with them now and in the future.

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Friday, May 30, 2014

VeloxServ has the best customer service I ever had from anyone. I've been to Hostgator, Rapidswitch and other hosts to try and get the best deal with the top hardware at a good price to run a dedicated server on. VeloxServ given me that and out priced RapidSwitch not to mention given me more for my money. The whole team at VeloxServ are fast at responses and investigate any issues very quickly and fast. Requesting Reboots from them are an almost instant response better than anyone I've been with. Since they are a UK Host with their own servers and not being a reseller. You get everything you need to run your websites smoothly, effectively and with emails, twitter updates on anything going on with VeloxServ. They also support a lot of local charity events which is a positive image too. I had a high end server with them but downgraded due to not needing the resources anymore as I sold off a few high resourced websites. The downgrade process was smooth with no major disruption to my visitors. A true Web Host hero that I'll always admire is the one and only VeloxServ. Thank You!

1 of 1 people found this review helpful.
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Monday, March 3, 2014

Excellent hosting, been with them for years. Highly recommended

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Friday, February 14, 2014

We have been using Velox as a provider of a dedicated server since September 2010 (3.5yrs) and in the entire time, have had zero issues with latency, bandwidth, performance, and up-time. Furthermore, their customer service has exceeded our expectations, after having spent several years prior, using various other UK and European hosting companies. Always reply promptly and professionally, with constructive solutions. I'm therefore happy to highly recommend them as a host.

2 of 2 people found this review helpful.
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Monday, December 9, 2013

We use VeloxServ for co-location of our primary application and web servers and they've been a pleasure to work with, fast to respond to questions, always helpful and very knowledgable. Having used many hosting companies over the past 14 years it's easy to recommend VeloxServ as one of the very best!

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Monday, November 11, 2013

VeloxServ did a brilliant job hosting my site and WordPress blog for the last 4 years. I can not recommend them enough and would not be moving the site if it wasn't for a change in technical direction that required me to move off their platform. They communicate brilliantly and you genuinely feel like valued customer.

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Tuesday, August 27, 2013

from Peak Indicators Ltd

We spent a long time searching for a hosting provider and we chose VeloxServ based on their pricing (and generous monthly bandwidth allowance), their high-spec infrastructure and the reports we saw about their levels of customer service. We have been delighted with the service - setup was painless and efficient and any support requests have been dealt with straight away (even requests for "hands-on" work). One of things which most impressed me was that the guys were willing to do things like assist with the configuration of our firewalls (if we got stuck) and it wasn't even their equipment or responsibility. So overall, excellent customer service and highly recommended.

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Monday, July 1, 2013

Excellent service in all areas. The team are friendly and the support is great. Their hosting is also excellent. Very low ping times and uptime is fantastic. Would highly recommend.

1 of 1 people found this review helpful.
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Thursday, June 13, 2013

Anyone who knows me will know that I can be at the best of times very fussy and impatient. When I had enough of another companies poor technical support, I canned them, and remembering I had spoken to the team in the past, I decided to give VeloxServ a go, and I have not regretted it. From a technical point of view, the server is great, its responsive, and there are no latency issues at all so far. From a personal point of view, its nice to be able to talk to like-minded people who have the same understanding and passion for Linux as me, unlike the kind of support I received from others. I use the server mainly as a playground for my impulsive coding projects, but also host a few sites too for friends and family, and they have all been impressed with the improvement in performance. It would take a lot for me even to consider moving away from VeloxServ, and I look forward to many years of happy hosting with them! :)

2 of 2 people found this review helpful.
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Friday, April 12, 2013

from North London Cares

When you're dealing with hundreds of volunteers and trying to grow an organisation which uses digital media to support older people in the community, the key strengths you look for are reliability, and rapid access to no-fuss support if a hitch or opportunity does arise. That's exactly the service we've had from VeloxServe. The server is much more robust than others I've used in the past and the team have been friendly, confident, open and expert. Very highly recommended.

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Monday, January 28, 2013


The quality and reliability of the service I've had over the years from VeloxServ is a credit to the company and their team. Highly professional, well priced, easy to do business with.

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Thursday, January 24, 2013

from Carnfield Web Design Ltd

We have used VeloxServ for many years now and we are always pleased with the service. There is seldom any down time, and when there is we're instantly notified about it. Along with a message about what's being done to resolve the issue and a time frame. We cannot recommend VeloxServ enough we have 2 Dedicated Servers and 1 VPS with them and looking to expand further in the future! The staff are always happy to help, even though we don't pay for a managed server I know if there's any serious issues these guys are there to get us up and running again!

1 of 1 people found this review helpful.
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Monday, January 7, 2013

from Teacher

My thanks to the fantastic team at Velox. Such a fantastic and nurturing service. Really, I could not be more appreciative of their patient and responsive service.

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Tuesday, August 14, 2012

from ideer

Having been with VeloxServ for over a year now, I've not had any issues with the speed of my service. The response times to tickets are always prompt. VeloxServ are a very service based company and avoid pushy sales, it's quite refreshing to be a customer at a company with that sort of ethos. Thank you!

1 of 1 people found this review helpful.
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Monday, June 25, 2012

from Ideal Studio

Beyond brilliant. Even since before we signed up with Veloxserv they have been nothing short of fantastic, both in terms of setting up the package we needed to host multiple sites and helping us out when we've got stuck. We run some pretty important sites in our portfolio and even with the relatively low prices the service has been rock solid, with lightning fast support available whenever we've needed it. I've recommended Veloxserv to others who are similarly pleased with the results.

Having been with poor hosts before now it's refreshing to not only enjoy reliable and extremely fast hosting, but also know that any issues get sorted out so quickly, normally before you even realise something's amiss. I can't recommend them highly enough. Absolutely first class.

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Friday, June 22, 2012

Veloxserv, what can I say. It has watched many other hosting company try and fail. It's stood strong when other companies have just let me down again and again. I don't normally write reviews on services I use - I'm just lazy like that. But I do believe that credit where credits due Veloxserv is a sure winner. Do it!

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Thursday, June 7, 2012

from HCL

We have been happy customers for over 2 years now, the level of service we have received really has been flawless. The support is always fast and reliable just like the uptime on the servers! We will continue to have a hassle free experience with veloxserv for a long time. Keep up the good work!

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Tuesday, April 3, 2012

from Ross Dean Website Design

Fantastic support and service. Been with VeloxServ for a number of years now and couldn't be happier!

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Friday, February 17, 2012

from LTD

VeloxServ have always gone above and beyond when it comes to supporting our servers - we have 6 now, 1 being a windows box and every server is top spec, reliable, UK based and hassle free.

Anyone wanting a reliable web host that communicates with you, doesn't hide behind a crappy phone systems or ticket systems - choose VeloxServ every time!!!!

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Tuesday, January 31, 2012

from XDnet Web Services

Excellent customer service, VeloxServ always go above and beyond to help with any issues that arise.

VeloxServ have quickly become my preferred supplier because of their quality and service - Great guys to work with!

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Monday, January 16, 2012

Out standing company, outstanding quality. When problems arrise, they get fixed... Unlike my previous server provider!

I would recommend to all! :-)

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Monday, January 16, 2012

from NCS

I have dealt with a number providers in the past and Veloxserv are one of the best. Comms are very good and very efficient. Good Value, great service!

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Friday, January 6, 2012

from 10 Degrees Ltd

Having used a variety of other server solutions over the past 3 years, I got increasingly frustrated by the level of support I was receiving and the regular downtime due to hardware or software problems. Since ordering a managed dedicated server from VeloxServ I have had excellent uptime, Craig's support has been brilliant and the level of technical knowledge far outstrips mine which gives me the confidence to know that if I ever have any problems then I'm in good hands.

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Saturday, November 19, 2011

from Megtek Ltd

I've been a customer of VeloxServ since August 2009 and have always been more than impressed with director Craig's attitude and professionalism - he's always more than happy to help should I ever have any queries. VeloxServ combine excellent service with very competitive pricing - with the advantage of also being based in the Midlands as opposed to miles away in London - so a lot easier to get to if I ever need to take one of my dedicated servers away for maintenance should I ever need to.

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Thursday, November 17, 2011

from Nitrous Networks LTD

Well, what can i say about VeloxServ? The first thing that comes to mind is perfection, over the years colocating with VeloxServ we have been treated like royalty. They make sure that we are always satisfied with our service and that any issues are sorted quickly and efficiently.

High availability couldn’t be closer to the truth, downtime is unheard of. As our company expands, we send machines to the data centre on a regular basis, VeloxServ are always there to make sure they are racked as soon as they arrive. Overall I would suggest you use VeloxServ’s services as you won’t be disappointed. 10/10.

1 of 1 people found this review helpful.
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Wednesday, November 16, 2011

from Kerplunc Media

VeloxServ is absolutely fantastic. We've worked with multiple other UK hosts before and VeloxServ is by far our favorite!

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Wednesday, November 16, 2011

from Dijitul

We have been using VeloxServ for around two years now and have had a top class service from day one. Unlike other dedicated server providers and and when an issue arises (which is hardly ever) they are also dealt with promptly and professionally. Craig who runs the business is a very dedicated guy and always goes the extra mile to ensure his clients are satisfied.

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Wednesday, November 16, 2011

from Finedata Limited

I use two main suppliers, if the other one wanted me to participate in a review of their services - they would not publish the results.

VeloxServ, and Craig in particular, have been simply superb - I have been very pleased, my customers are very pleased, it's a win-win.

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Tuesday, November 15, 2011

from UK Backup

I highly rate veloxserv and their services. Top quality hardware and infrastructure but very affordable.

Id happily recommend Veloxserv time and time again!

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This page was last updated 04 April 2018 15:47