UK Secure Web Hosting

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UK Secure Web Hosting

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UK Secure Web Hosting Reviews

2.5

Out of 5 stars
(13 Reviews)

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UK Secure Web Hosting
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from FR Design

Friday, May 3, 2019

I have not been getting responses to support tickets for months now - going to look into alternatives as others have suggested.
Any advice?

Response from UK Secure Web Hosting:
13 May 2019 at 01:32

Hi Fredrick,

I'd like to sincerely apologise for our recent lack of support. Can you please email me directly at [email protected], so we can make things right. I look forward to helping you and to work towards keeping your business with UK Secure Web Hosting.

Best Regards,

Ed Wells

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from SWD Media

Wednesday, March 20, 2019

UK Secure Web Hosting suspended my companies cPanel hosting account without notice last month.

I was a loyal customer in my second year which I had paid in full and not due to renew until 31st July 2019.

Despite numerous support requests and a phone number that doesn’t work I had no alternative but relaunch our website from a backup with another company with considerable costs.

Unfortunately a substancial amount of data has also been lost including my email accounts that I have no access to.

I would advise current customers to move elsewhere and download all data ASAP.

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from Mr

Monday, March 18, 2019

Have been with them for many years with good service and support.

Website down all morning including Support website. Having read recent comments really worried I might have to change hosts.

Anyone with any news?

2 of 2 people found this review helpful.

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from waldorfdollshop

Monday, March 4, 2019

I had the same problem. This site used to be really good. I used to have always help quickly, but something has happened. They do not respond emails, the phone number does not work. I paid my subscription and my site has still expired. Something is wrong and people should stop paying into this company.

1 of 1 people found this review helpful.

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from /

Sunday, February 17, 2019

Auto Renew isn't auto-renew. Even though I've paid a domain fee (twice) a customer domain is showing as expired. After 3 days of requesting support and a phone number that's not recognised, i've had to go to enom to try and pull the domain control away and host elsewhere. Don't know what's up. Ed has always been on the ball in the past, but it's not a good state of affairs.

2 of 2 people found this review helpful.

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from APY

Wednesday, February 13, 2019

The service from this company has gone downhill. Support tickets are simply not answered, the telephone number on their website is out of date and I get the impression they no longer care.

2 of 2 people found this review helpful.

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from n/a

Monday, February 11, 2019

My domain transfer was supposed to be complete this morning, but my website is still down.
The company did not respond to any of my support tickets. I will try to telephone them tomorrow but do not have high hopes. I am tempted to cancel my contract as their services seem shambolic.

2 of 2 people found this review helpful.

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from Mike

Friday, January 4, 2019

My website with uksecurewebhosting has been down for over a week, and I cannot get any response from technical support.
Is he company still functioning?

5 of 5 people found this review helpful.

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This page was last updated 14 May 2019 16:06