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Smart Hosting Reviews


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(100 Reviews)


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Thursday, November 10, 2016

Having previously reviewed Smart Web Hosting and having used them since November 2014 I thought it was about time to review them again, now having used them faultlessly for over 2 years and still being amazed on nearly a daily basis to the high and superior level of support they provide i wanted to pass on my glowing feedback.

My websites are always available and fast and the support that they provide is just as good.

My price has not changed since when i joined a commitment that many providers say they do, but Smart really does.

Amazing service and at an amazing price.

2 of 5 people found this review helpful.

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Tuesday, November 1, 2016

Smart are amazing, period.

Seeing such a low price i was instantly put off them, but after spending a few hours reading the glowing and frankly amazing reviews, i took the plunge and called them.

Helpful and polite they guided me through the accounts they had which suited my small / hobbyist requirements and helped me move over my websites from 1&1.

Good bunch of people with a really helpful attitude.

2 of 5 people found this review helpful.

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from Non

Monday, October 10, 2016

Living in Span we have very limited services. Looking for a new web hoster i found Smart as they had good reviews.

Testing the service for a few weeks i upgraded to the VPS service and have been very happy with my choice.

The hosting is fast and problem free. The team in the UK are friendly and help at all time.

Here in Spain the speeds a faster then providers in Span. I love them and am happy with my selection.

3 of 6 people found this review helpful.

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from HDPapers

Wednesday, September 7, 2016

Changing hosting provider back in 2010 to my old provider Heart i thought initially they were good, how wrong i could be.

Over the years my VPS server got slower and slower and finally earlier this year my VPS was lost due to Heart having problems as usual.

Finally after nearly 6 years with Heart i made the jump to Smart.

My new server has less spec, costs me significantly less per month but is a good 50% faster.

The support team reply in 30 mins to an hour comparing this to 24hrs at there worst with Heart.

Best of all no contracts. Smart are great and i do not have anything at all negative to say about them.

Personally i wish had just found them sooner and skipped the nightmare i had with Heart.


3 of 5 people found this review helpful.

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from StechUK

Wednesday, August 31, 2016

After several major network and service outages with another UK hosting provider and more importantly loss of data, I moved my VPS servers, five in total over to Smart based on an initial sales call with James and Craig.

Smart helped me move my services over with extreme precision and ensured limited downtime during the transition.

My old VPS servers were using cPanel which did make the move easier. I do believe however they will assist with any service move; not just cPanel.

Five months on and without any issues I wanted to leave a review to help and reassure any other customers in a similar predicament to make the move.

My old provider did have issues for several years, each time I contemplated moving however due to the potential for downtime and also the sheer inconvenience I always put up with shoddy service.

Since moving to Smart it honestly feels like a breath of fresh air. My sites are online all of the time, they are fast and I’m comforted with knowing that they are backed up.

Its just a shame that I didn’t move sooner.

From a very happy customer. Dan.

3 of 5 people found this review helpful.

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from P and J

Monday, August 22, 2016

Amazed. Fast support and fast websites.

I have been looking for a replacement website hosting provider for some time.

Smart are both fast with there support and my website is now faster then i have seen it.

Having been a loyal customer to my old hoster for 8 years, after countless issues and lack luster support i had no option but move.

Smart have shown me what i was missing

2 of 4 people found this review helpful.

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from Z

Thursday, August 18, 2016

Still i don't belive how can they be such a great company,they are just amazing.Support,Services,Hosting,just awsome.

2 of 4 people found this review helpful.

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from Caged Fish Hosting

Monday, August 8, 2016

Since joining I have been delighted with the fast and efficient support team.

They have gone above and beyond to help me with any technical difficulty i have faced day or night.

Recently I upgraded my service to a Re-seller and the process was simple and only took a few moments.

I look forward to working with them.

2 of 3 people found this review helpful.

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Wednesday, August 3, 2016

Reading the large number of positive reviews, i was convinced to move my VPS from Heart Internet over.

After some initial hiccups caused on my part, the Smart support team swooped in and helped me to move over my blog.

The speed is great, uptime brilliant and price is the best i could find.

3 months later everything is still ticking along without any problems and i have forgotten about the hassles of my old provider.

I am amazed at the service and price and have only good things to say about them.

Tip top service.

2 of 3 people found this review helpful.

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Tuesday, August 2, 2016

Fast and Friendly service from the UK.

Running my reseller service from France i have not experienced any delays or slow down from my UK provider.

Speeds are great and the service is friendly and available to help all day every day.

They helped me move my cPanel clients from OVH with ease and since moving i now have additional features i didn't have before.

Good Service A1

2 of 3 people found this review helpful.

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Monday, August 1, 2016

Not expecting much for the money, i took a standard account with them in May.

After some initial migration pains; caused by my old provider, the support provided was second to none.

My website speed is now faster then i have ever experienced and its astonishing based on the low price, how fast the site loads and how good they support the service.

I have since upgraded to the reseller account to obtain more features and like the normal account the service is perfect.

I can not comment on VPS services as i have not tested these.

I would highly recommend to anyone looking for a low price hosting service with top price features and speed.

2 of 3 people found this review helpful.

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from UK Jobs Direct

Thursday, July 28, 2016

Finally - Reliable Web Hosting

Just when you think that all hosting companies are the same... Slow support, lack luster responses, downtime, and waiting days on responses, these guys come along.

They are fast, helpful, polite and best of all the speeds and up time are great.

I moved to them in January, after what feels like an eternity of moving my websites between other providers.

I could tell after just a few hrs based on fast ticket replies and even faster website loading times that they were different.

Over the past 8 months they have not disappointed.

I normally do not write reviews, simply as i don't normally have the time; however i feel that after the help they have provided, and simply an amazing service that they do really deserve it.

Good work Smart. Keep it up!

2 of 3 people found this review helpful.

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Tuesday, July 19, 2016

Just like the other reviews, an impeccable 5 star rating. Amazing hosting services, amazing people ready to help.
Don't hesitate to give them a try no matter what you're already using!

1 of 2 people found this review helpful.

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from Indieola

Thursday, July 14, 2016

I was looking for some hosting that I could pay monthly, and had already tried both &, but found inmotionhosting to be a little sluggish and while ehosts were a nice speed, it seems that their support didn't seem to know much about anything.

I decided to give Smart Hosting a go and am so glad that I did so.

Their support is the sort of thing they'll be making movies about soon - it is legendary and the speed is good too. After a little tweaking, their speed is amazing, which you often hear, but take a look at the evidence on the WordPress site I'm working on, which includes a premium plugin (X theme) and several plugins:!/hw7E/

I mentioned their support as being more than good and I mean this wholeheartedly. I had a problem yesterday with propagation. The hosting was working fine, but for some reason, I got the domain in FTP, but not in my browser. I asked if there was any advice, not expecting too much help, but Craig took the time to go through things with me, to help me get things working on my computer.

I now have a reseller account with them and am very happy with it indeed. Those speeds shown above are on this reseller account - so my web design clients are in for a real treat.

2 of 3 people found this review helpful.

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Tuesday, July 5, 2016

I can only say what others before me have already said. Fast, Solid hosting from a team of passionate people.

Time and time again they go out of their way to help.

You can not go wrong with them.

You cant go wrong....

2 of 3 people found this review helpful.

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from Money Matters

Wednesday, June 29, 2016

Not believing the hype I spoke with them in May last year. After being reassured on the phone that they could handle the performance needs of my website, I took them up on a kind offer for a trial account.

Now over a year later this was the best decision I have made

The support is mind blowing, from fast and helpful ticket updates at some times 3AM to the speed and uptime of my website, they have proven themselves.

I have over the last 12 months tried and tired to find fault with them but I cant.

If your in the market for fast and helpful hosting from a UK provider you will not

2 of 3 people found this review helpful.

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from Bentley's Auto Spares

Wednesday, June 15, 2016

Super fast reseller service and super quick support from a friendly bunch.

I don’t normally leave reviews as i don’t normally have time, but after such a good show, i felt it only fair.

I would recommend them to anyone wanting to gain a web presence, from the amateur to the professional.

I can only echo the other glowing reviews.

Well done.

2 of 3 people found this review helpful.

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from NS

Friday, June 10, 2016

Moving my wordPress website to Smart from 1&1 was the best decision i have made in a long time.

For years i experienced slow loading pages, lack of features and slow support.

I finally managed to squeeze in time to move the site earlier this year and since then I have not looked back.

The site loads smoothly and now can support several plugins which before i had to disable.

While i do not want to be seen knocking 1&1 as they are more expensive and do not provide the comprehensive list of features that till now i didn't know i even missed.

Thank you Smart and we look forward to a long relationship.

2 of 3 people found this review helpful.

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Monday, June 6, 2016

As there name says, i have found them to be the best.

Very good and accusative support responses at all hours. I have spoken to several of the support staff and they are all friendly and do go that extra to help even if the issues have nothing to do with them.

Ticket responses are fast and average 10 to 20 mins.

The service itself is quick and feature packed.

5 Stars from one happy customer.

2 of 4 people found this review helpful.

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from PJ Interiors

Wednesday, June 1, 2016

Having used Smart now since May 2015 I have to say that I'm impressed. My website has been without problem and faster now then it ever was with my old provider (Heart)

The technical team are friendly and helpful at all hours and having phone support really does make a big difference when you need fast support.

I recently had a few issues with a WordPress update which the team were fast to help with, in the end they restored my website from backup and did so in a speedy manner.

Very good service from a UK company.

2 of 3 people found this review helpful.

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from Sophie's Notebook

Wednesday, April 27, 2016

I've been with Smart Hosting for a few months and I've never had a bad experience with them. I've asked for help with issues many times and they've always resolved them very quickly and efficiently. Harry in particular is always friendly and helpful but everyone is really genuine and lovely.

They go above and beyond just solving an issue as well. They'll go to the effort of doing something that I could do myself to help me out and I think that's fantastic.

The price is an absolute steal for the service they provide. You really can't get any better than Smart Hosting.

It took me a long time to decide on a hosting company because there's so much choice out there and it's such a big decision but I've never had any regrets or doubts about Smart Hosting. They're fantastic.

2 of 4 people found this review helpful.

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from am destination sardinia

Friday, April 22, 2016

OUTSTANDING, and not just once, but a few times the guys have been helping in fixing everything in a bit, with lots of patience.
Plus, they do it in a very friendly and personal way. making you feel calm even when you're in panic..
Thank you

2 of 3 people found this review helpful.

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from Taylor Maxwell

Friday, April 22, 2016

I was surprised how quick the Customer Service is and how helpful are the guys there. No matter who was helping, everyone was doing their best.

Best value for money!

2 of 3 people found this review helpful.

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Monday, April 11, 2016

Claiming to be the best is quite a big statement. But after using SmartHosting for the past year and using several other hosting companies over the past 8 years i can say that they have nailed it.

From support which is fast, friendly and really is open 24/7 to the price and performance of the hosting service they live up to their name.

I have used both the reseller service and VPS service and both are easy to use and fast.

I feel spoiled with the service and speed as when using other providers with older clients the speed difference is noticeable.

Good week from a team of good guys.


1 of 1 people found this review helpful.

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from moronistudio

Tuesday, March 1, 2016

The past few weeks has been a nightmare.

When you have a major problem with your websites something you don’t expect it does make you think about how you take your web site hosting provider for granted.

Having no sites and no business for 6 days due to my old provider’s shortcomings I had no option but to make the switch to SmartHosting.

Not only now are my sites online; I can call them if I need help, they cost 50% less and my sites are now faster, you can feel when speaking with them that they take what they do seriously.

If it were possible to love a business, I would very much love SmartHosting.

Finally about time a hosting business which actually cares!!

1 of 1 people found this review helpful.

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from bhosts

Monday, February 22, 2016

I edged on the side of caution when I heard about Smart, mainly because I couldn’t believe the master reseller package, prices and support. After experiencing some tough times with my previous hosting company who I won’t name!!! I knew it was time to change, not one of the things that us hosting resellers like to do as we all know! But it couldn’t have been a better experience and one I now wish I had done a long time ago, from initial enquiry (where they contacted me back by phone), clicking the button to buy, transferring my accounts and the fastest ticket response times in the hosing world, Smart have been with me literally every step of way. A stable platform and fab customer service.

1 of 1 people found this review helpful.

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Monday, February 8, 2016

I have been with them for about a month now and so far so good. I moved from another host who shall remain nameless but I found it pretty easy to move even though my old host had locked my domain which slowed things down at the start. Had an issue with a blocked IP address but they sorted it straight away.

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Monday, February 1, 2016

Superb! high speed and very helpful technical support, excellent set of tools and control panel.

1 of 1 people found this review helpful.

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Monday, January 4, 2016

I normally do not write reviews but the service provided by Smart in particular Dan and James is the best service i have ever used from many providers.

My website is now much faster then it was with its old provider and the move was painless thanks to Dan and his very clear and helpful assistance.

It amazes me for such a small price how they can offer such a good service, but I’m not complaining.

Thank you Smart for providing such a good service.

1 of 1 people found this review helpful.

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from CS Discos

Friday, December 4, 2015

I just started using Smart Host and I am really surprised with such a great assistance from them. Most host services today have a bunch of automated computers answering the e-mails instead of a costumer service. Smart Hosting made me recover my faith in costumer services that are there to help you. Thank you, Smart Hosting!

4 of 4 people found this review helpful.

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from Donnham Designs

Thursday, December 3, 2015

Having used them for a year I thought I should leave some feedback to add I was not asked to.

The service is fast and has a vast array of nice features from backups to one click installs.

The price is so far the best I could find in the UK, which initially did put me off however after using them now for a year I’m still amazed at how they can provide such a good service for such a low price.

Just when you think it can not get any better… The customer service is out of this world. They are fast and efficient every time I have contacted them and friendly to boot!

Service how it should be from a good team of people.

1 of 1 people found this review helpful.

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from Erminio

Wednesday, November 18, 2015

The Smart VPS Service is fast and was built to my customised specification.

They moved my Magento website over without any problems and didn't charge me to help.

I have tested several VPS services this year and Smart is by far the fastest.

I also use PINGDOM to monitor the VPS uptime and over the past 4 months this has showed no downtime which again is rare based on my experiences with other VPS servers i have used.

I would personally recommend them to anyone looking for a reliable and fast VPS service in the UK.

1 of 1 people found this review helpful.

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from In Style Homes

Monday, November 16, 2015

Felling Quite Smart right now. Excuse the pun ;-0

Moving my reseller clients to Smart was my best decision I made this year.

Smart helped me with my migration which made the whole process pain free and best of all the price is less then with my last hoster.

The support that is provided is 2nd to none and they do care which after my last experience is refreshing.

Great dedicated service from a “Smart” team.

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from Mac&Murray Software Solutions

Wednesday, November 4, 2015

Excellent service and very fast replies at late night.

Couldn't be happier with my unlimited hosting package, unlimited space, unlimited domains, unlimited email accounts, unlimited forwarders.

Unlimited amounts of happiness coming from me!

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Thursday, October 29, 2015

Great hosting service.

Been with them since January on the Reseller service.

Site speed is great and so far no downtime. They are helpful chaps with a special mention to James and Dan who have helped me many times.

My only criticism is that they should charge more!

I can honestly recommend them in every way.

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Tuesday, October 20, 2015

Long Term Hosting Review

I have been a customer of SmartHosting / BestWebHosting now for a year throughout that time I have raised quite a lot of tickets most due to my own learning curve which has been steep to say the least.

From the onset smart were very professional and helpful before I even signed up,

Unlike some providers this level of professionalism extended when I became a customer with very easy to follow guidance and helpful / friendly UK support staff throughout.

My web hosting needs are very basic, however as someone who used Fax as a primary method to communicate e-mail was daunting to say the least; being somewhat a “Digital Dinosaur”

SmartHosting were able to guide me through what I believes was a daunting task of setting up my PC and phone with e-mail and how to use the web builder to create my new web presence.

Throughout the last year they really have assisted in my learning of the web and all for such a small price.

They are great and without them I’m sure I would still be sending Fax messages today.

The somewhat slow t-rex has now become a raptor!

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Thursday, October 1, 2015

Great all round hosting service with informative and helpful UK staff.

I can not fault the support they provide or service; this is fast and great value.

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Friday, September 25, 2015

Grade A support each and every time.

I don't have a bad word to say about them. Nice bunch of people with real human 247 support and in the UK.

Wish i hadn't wasted years with other people.

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Wednesday, September 23, 2015

very good value and v helpful wish found sooner.

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from Hosters4u

Tuesday, September 15, 2015

As any reseller will tell you, working with a reliable and trust worthy hosting company is really important but is also hard to find
Being hardened to the bad providers over the years, finding them was a breath of fresh air. They are fast, reliable and more importantly are not afraid to pickup the phone if needed.

I would recommend them to anyone in need of a solid reseller host.

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Monday, September 14, 2015

Great service.

Top reseller support, from helping me move 81 clients from Host Gator to setting up my WHMCS they are fast and efficient.

I would recommend any anyone looking for a cost effective yet fast hosting account with really good UK support to back it up.

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from Milk Farm UK

Friday, August 21, 2015

After my old provider left me without a website for a week, i had to change provider.

Calling around and sending e-mails to many providers, i will not name, instantly showed me who was good and who was bad.

Some even now still have not come back to me.

Smart have helped me move my site from GoDady and even tuned it for me. They are a great bunch of people in the UK and i would recommend them to anyone looking for fast and reliable web hosting with great customer support.

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Monday, August 17, 2015

Life Saving Support that went the extra mile

Stupidly I managed to break my WordPress website due to a failed upgrade; for the first time I can remember I dint take a backup either.

They managed to restore my site in full in just 30 minutes, which is great, but to really show off they then helped me with the upgrade.

It amazes me for the small price I pay just how good they are. I would not hesitate to recommend them to anyone looking for a good hosting service and one backed by great support.

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from E-Admin

Wednesday, August 12, 2015

Everything is already said by all these 5 stars reviewers and I agree with each and every one of them. it’s a pleasure to use this great company!

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Monday, August 10, 2015

It was only by chance that I found Smart after stumbling onto the large number of glowing customer reviews. Speaking with Rob in support I was sold.

The service is cPanel so nice and easy to use with no surprises.

They do have a lot of added features including backups at no extra cost which is nice to see; my other provider charged for each restore which was more then the cost of Smart for the year !

My website speed has been massively improved, with my main site now loading in less then a second compared to my last provider which if it loaded at all was taking more then 10.

The support team are world class, they respond day or night between 5 and 10 mins.

I even called them at 3AM when I had a problem with FTP and they were helpful and very knowledgeable.

After a few months I am impressed and cannot fault them.

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from The Vintage Shop

Thursday, July 23, 2015

Looking for a new provider for some time I accidently stumbled across them.

Support team is fantastic and very helpful and the control panel is easy to use and manage.

I originally used the standard web hosting package but I upgraded this a few months ago as I wanted to add my friends website. The upgrade was easy and without any problems.

Great service and I would highly recommend to anyone looking for reliable web hosting with good support in the UK.

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from Leap of Faith UK LTD

Friday, July 17, 2015

Other providers should be worried.

Using hosting companies since 1999 the thought of yet another hosting move was not ideal; but after a call with SmartHosting I put my initial worry’s aside and made the leap of faith.

That was in January.

7 Months later and some 120 domains moved I can honestly say the uptime / speed and support received is second to none

I am still at a loss to how they can provide such a quality service with support at the low price, but I’m not going to complain ?

Other providers should learn from them.

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from Cole's Of Worcester

Wednesday, July 15, 2015

Sometimes in life the old saying “You get what you pay for” simply does not apply.

With such a low price I was very skeptical but now one year with SmartHosting I just wish I had joined them sooner.

The customer support team truly does amaze me with quick and easy to understand guidance even at 3AM.

cPanel is easy to use and with all the features you would expect including some optional plugins.

Overall a fast and proficient hosting service backed up with a great team of guys.

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from JK Sports LTD

Friday, July 10, 2015

Normally nothing for life is without a catch. After an hour call with Adrian at SmartHosting before signing up, I was convinced.

6mths later they never stop amazing me. For such a small price the support provided is amazing. James and Dan are both super talented and dedicated support guys.

Fast and cheap hosting without catch’s or limits. Signup now I would honestly recommend them.

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Wednesday, July 8, 2015

Superb Assistance When it’s needed

In a blind panic after accidentally deleting my website, I contacted SmartHosting UK they were helpful and within just two ticket updates they had restored my website in full. They even called me to make sure that everything worked correctly.

I do not normally leave reviews for any service but I felt that after such a fast and efficient service I had to. It’s a shame other web site hosts do not take a leaf from there book.

Superb and simply amazing it’s a pleasure to use such a great company.

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from Kettles Blog

Tuesday, July 7, 2015

**** Simply Amazing. ****

There is not a lot more I can say that hasn’t already been said about them; but I wanted to add to the glowing reviews with my feedback.

After joining them in January the service has been second to none. Fast and friendly support from a team of real people who do actually care.

The service is fast and comprehensive and at a better price then I could find when I looked.

Use them today you wont be disappointed.

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Tuesday, April 14, 2015

So, long story with a failing server on my last host provider who had provided many years of great service but the issue just went on too long without resolution, server was failing almost daily, IO errors, MYSQLi issues, Apache crashes, you name it.

So I looked at about 40 other providers of dedicated and VPS services exhaustedly and I just happened across smart hosting in my searches.
Prices looked good, claims of service were pretty high so I checked some reviews and found 5/5 across the board for them.

I sent a mail requesting a very bespoke set up, dev server, web server, mail server, I wanted them all on separate nodes so they wouldn’t all go down, worst case I would be without one of them if something happened. Their head tech called me and went over what I needed.

A few hours later they were all set up and ready to go. They then assisted in moving 150 hosted accounts to the various servers, since I made the switch the old server has melted down almost and I literally made good in the nick of time with help from these guys – I have never seen support like it in 10 years of hosting.

They allocated me an extra 50GB of space during the move to facilitate large accounts that were being moved. There is no chat but tickets are answered with minutes always, in 30 seconds sometimes, also never seen such rapid ticket response, they have made several calls to me to go over certain aspects of the new servers and make sure they were doing the right things with them. All I asked was done in record time.

The speed of the sites is now unbelievably fast – their claim that their VPS is faster than dedicated it is very true, not only that but unlike most providers who give only a few options on your WHM, I have almost everything I had on my dedicated set up.

Free backups mean I don’t need huge amounts of space, It’s everything you wanted form a provider and more, I have cut the hosting costs to my company by a very hard to believe 75% and now have a far superior set up than I had previously!

I cannot recommend these guys enough, They are a game changer in reseller hosting! I can also now sleep at night knowing I won’t wake up to a crashed server ! almost too good to be true, yet it is!

Heaventree Design, Galway, Ireland

1 of 1 people found this review helpful.

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from Adanus Technology Limited

Wednesday, April 8, 2015

Very Good, Very Speed
Thank You Best Team...

1 of 1 people found this review helpful.

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Monday, March 23, 2015

Am so glad I found these guys after previously suffering from poor hosting.
Sign up was straightforward, in fact everything was straightforward!!
As well as a fantastic product offering and ease of use, the main thing I need to mention is the support team.
I have raised numerous tickets, not through any faults or problems, just to clarify a few things and ask questions really and I dont think I have had to wait more than 5 minutes for a reply on any occasion. Best service I hve recieved in many years.
Keep up the good work!

1 of 1 people found this review helpful.

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from Brixly Web Solutions

Tuesday, March 17, 2015

I normally don't leave reviews, but thought that the guys at Smart were more than deserving of an honest review.

I have been with a number of hosting suppliers spanning the past 9 years as a reseller, including almost all of the 'big players' in the industry. Every single one of these have been hugely disappointing, causing us to move systems time after time. We wanted a business that we could consider a long term partner as opposed to an 'off the shelf' hosting supplier. We have found exactly that with Smart Hosting...

I can genuinely say that these guys walk all over the competition in so many ways.

The performance and security of the cloud systems they run are second to none. The support is absolutely incredible and the cost? Its ridiculously cheap without ANY compromise.

Since moving my clients over to Smart, my three most important clients sites have achieved position 1-5 rankings on Google due to the speed increase. This is incredible and completely unexpected!

To give credit where its due, I have requested additional functionality to increase our offering to our clients, all of which they have gone and implemented for us. I can guarantee that there are NO providers out there that are willing to do this (and in most cases, don't have the knowledge too!).

James has been absolutely outstanding from day one. Every question, query or issue I have fired over to him has been answered within minutes regardless of the time of day. With his help, I feel optimistic that our business is moving forward and I can only say a huge thank you. James has also gone well above and beyond to help with the implementation of new functionality which is amazing.

I know that I will be with Smart Hosting for a long time to come. Its a huge weight off my shoulders knowing that there is finally a company setting a new standard in the industry.

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from The Bird Bristol

Wednesday, March 11, 2015

Using another company that I will not name / shame for the past 6 months and having a constant struggle with poor performance and support using Smarthosting for the past few weeks has made my life easy.

Ordering was easy and the support I have received throughout has been exceptional.

From e-mail setup to uploading my website, the process is very easy to follow if I can do this so can most people.

I cannot recommend them highly enough.

1 of 1 people found this review helpful.

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from Vcars UK Ltd

Tuesday, March 10, 2015

I can only echo the other reviews I read before signing up with them.

Smart are fast, efficient and friendly.

cPanel is easy to use and the price based on the service / speed and up-time is superb even after moving two large Magento sites over.

Happy I made the switch.

Rgd. Vance

1 of 1 people found this review helpful.

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from Imagine Web Solutions

Monday, March 9, 2015

Signed up two days ago after a few emails back and forth between me and Adrian. Excellent value for money and the service is amazing. James responded to a support ticket on an Sunday evening in the space of a few minutes and provided a domain API and nameservers for DNS.

Amazing support and highly recommend for anyone who needs reliable and well supported hosting services.

1 of 2 people found this review helpful.

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from Mels Place

Thursday, March 5, 2015

Simple – Fast and Easy to Use Hosting

I felt compelled to write a review for Smart. The hosting service they offer is by far the best I have experienced and to boot the cheapest!

Thinking there might be a catch initially as the price was low but after using them for 4 weeks there isn’t ;-)

The service is fast and so is support. Even tickets raised at 3AM get a prompt and friendly response.

Moving my sites from another provider they instantly load faster.

Overall great value for money with great UK support. You cant ask for anything more!

1 of 1 people found this review helpful.

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from Rod Edwards Photography

Monday, March 2, 2015

I have only been using these guys for a few weeks now, but they are simply the best web hosts i've ever experienced.

Firstly, they are cheap and come with free domains and free month's trial. Secondly they are fast ... much faster than my previous hosts (am i allowed to say Easyspace ? No ? Ok ... I won't mention names) :) Thirdly, their tech support is the very best i've ever experienced. Nothing is too much trouble and the replies are within minutes not days - even at midnight on a Saturday evening. Incredible.

These hosts are perfect for my Wordpress based photography website. They either help with the installation, do it for you or allow you to run Softaculous software to install it all automatically. Perfect.

I chose (bestwebhosts) because of their five star reviews online ... if i could give them six stars i would. Try them, as they set the standard for professional web hosting and service. Very happy !

1 of 1 people found this review helpful.

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from Eldon Entertainment

Monday, February 23, 2015

Great Price / Spec & Support

Taking out a VPS server with these guys in December last year, I have been constantly impressed with the speed and support they provide.

I have increased the specification several times now due to my growing needs and have been impressed by the support provided.

Great service and a great price (cheapest I could find on the Internet)

A very Smart choice ?

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from Cody Creative

Friday, February 20, 2015

Hosting’s best kept Secret!

Using some well known names in the hosting world and having some very well known problems I took the plunge and moved to Smart in October last year after having a very helpful Live Chat with Adrian.

Since then not only have my websites improved in performance the cPanel system has made my life a lot easier.

Simple things like e-mails being delivered without delays or tickets being responded to quicker then 48hrs!!. Over the years I almost became used to these issues on a day-to-day basis, moving to SmartHosting with tickets being answered by friendly staff in just 5 minutes has made me realise what I was actually missing!!!

Lets hope they stay this good! Only time will tell.

Customer Service 5 / 5*
Reliability 5 / 5*
Price 5 / 5*


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from YellowRocketWebdesign

Wednesday, February 18, 2015

I have been a client for less than 4 months now but I must say that I am quite impressed by the level of service provided!
Even out of normal business hours I have been able to get a quick and helpful answer. SmartHosting is a pleasure to work with :-)

1 of 1 people found this review helpful.

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from Xcon LTD

Monday, February 16, 2015

6mth Review – Smart Hosting

I don’t normally write reviews.

However after spending most of my days typically arguing with web hosting companies; in Aug last year I made the move to Smart Hosting; 6 months later I felt compelled to share my experience.

Starting with the performance and uptime.

In my experience over the years the term 99.99% uptime has become somewhat a joke.

Most if not all-hosting providers I have used have not been able to demonstrate this but have advertised it.

Smart Hosting have to date provided 99.993% uptime. I independently monitor my site’s uptime using PINGDOM and its second to none.

Next are features.

Smart Hosting use cPanel, which is fully loaded with every feature I need and some that I haven’t used.

It’s nice to see RV SiteBuilder and Softaculous as standard, which is great for quick installs of WordPress and Joomla and building a website in just a few clicks.

Having full backups of my sites as standard again is a nice touch.

My last provider charged me for this; to add more then I’m paying in total for my Smart Hosting service.

Finally Support.

While I believe I’m quite savvy with all things web hosting, there has been times that I needed help.

Smart Hosting are fast at responding to my query’s, have provided full and friendly answers, and even called me at 4AM to walk me though my e-mail setup when I did get stuck with a clients Mac Mail.

To conclude; Smart Hosting in my opinion are ground breaking.

They offer a hosting service that I have not experienced over the years with other providers; for a cost that is one of the cheapest. The service is feature rich, fast and reliable with top-notch UK support to boot.

Keep up the good work guys.


1 of 1 people found this review helpful.

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from DexyHost

Tuesday, February 10, 2015

SmartHosting are excellent. You wouldn't find better support or service anywhere else.

I've paid over 10 times the price I currently pay with SmartHosting for dedicated servers and the support and performance you get with SmartHostings Reseller account is far better than anything else.

Websites always load fast, with no downtime as of yet.

For around £10 you get a truly amazing cloud service. To top it off they throw in WHMCS for free (which alone costs around that)

Couldn't recommend them enough, if you're looking to host a single website or resell, they're definitely the best option.

Very happy customer.

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from EasyFree

Monday, February 2, 2015

Just great old-fashioned British customer service.

Having hosted my website with SmartHosting UK for just over 5 months, I have only good things to say about them.

Fast, friendly and highly knowledgeable they tick all my requirements.

As long as they keep to there high standards I will be a long standing and happy customer.

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from Maule Media and Design

Tuesday, January 27, 2015

I do not have a bad word to say about the guys at Smart Hosting. They have been a pleasure to work with and I will be transferring my personal account over to them right away.

Any question or issue that I have had was answered within 30 mins.

Top notch service and low prices. Amazing.

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from Simply Stone Pizza Ovens

Monday, January 26, 2015

During our website set up I was having problems setting up a SSL certificate and so I raised a case.

Within 45 minutes Smart Hosting support had requested and installed the certificate on my behalf.

Great service

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from HarryAdney Internet Services

Wednesday, January 21, 2015

These guys are awesome; friendly professional and smart.

1 of 2 people found this review helpful.

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from Hostmywebsites

Wednesday, January 21, 2015

Very simple and good layout after speaking to your sales team Adrian must say i will transfer my reseller service over to Smart Host.


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from CyberHosts

Friday, January 2, 2015

Happy New Year Smart

I have been with them since May and since then my websites have been the fastest they have ever been. Support is amazing, even Christmas Day they answered my tickets quickly and efficiently.

By far the best hosting provider I have been with. With Smart supporting me, 2015 will be a good year!

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from BisBash LTD

Monday, December 29, 2014

After I accidentally removed my primary e-mail account my panic was reassured at 2AM Christmas morning by Smart who swiftly restored the account.

The team are wondrous providing support at all times of the day & night and even Christmas day!

Fast and efficient hosting with great support to back it up.



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Sunday, December 21, 2014

The most interesting hosting with best value for money

I am a creative Italian with a long experience in web design and web projects.
Seven months ago I decided to offer my clients a hosting service at affordable price with professional features.
Initially I found an Italian company that offered me a reseller hosting package at reasonable prices,
but I found a lot of technical problems and low-level support.
So, then I passed to an American company, with whom I have maintained the relationship for three months,
that is until they have informed me that they would no longer support the reseller service.
From the USA to the UK: in October I found a company based in Manchester that offered a cheap and limitless package hosting reseller: with them I spent a month, during which I found that the server was really slow. Slower than the Italian, both of the US.
I then found on Google Smart Hosting UK and I decided to try their service hosting reseller unlimited.
I must say, with all honesty, that initially there were some technical problems,
but their support team was able to find all possible solutions not only to solve the technical problems,
but also to satisfy various my needs (I am a little picky…).
Today I can say I found the hosting "ad hoc”.
I am very satisfied and I hope to continue with them as long as possible.
In short words, I think that Smart Hosting UK is actually the most interesting hosting company with the best value for money and with a truly efficient support.

2 of 2 people found this review helpful.

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from Net Shopper

Monday, December 15, 2014

Mind Blowing Great Service

I am going to be honest. This is the first time I have ever left an online review about either a product or service.

However…. Time and time again Smart Hosting have really shown me just how dedicated they are at not only providing a great level of service, but doing this in a way that I can actually understand as an end user.

I felt that I needed to leave them some positive feedback just to show my appreciation.

I have been using Smart Hosting for 4 months. In that time I have raised some 20 tickets mainly based on my inexperience with all things digital; from e-mail to my website setup.

Each and every time they have provided me with a great level of fast and concise service and on three separate occasions even a call to walk me through settings over the phone.

Its mind blowing just how dedicated these guys are.

Thank you Smart Hosting for everything and happy Christmas!

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Wednesday, December 10, 2014

I raised a ticket at 3AM this morning and received a response within just a few minutes.

Constantly great customer support and the cheapest price on the Internet.

Top Notch.

James H

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from Gemma Atkins Interiors

Monday, December 8, 2014

Moving my three sites over was simple and without issue.

Speeds are fast but more importantly consistent without downtime.

One of my sites was a fairly large Magento store which had been quite problematic for my last hosts.

To date this appears to run without issue and is actually faster.

Great server and cheap at half the price.


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Friday, December 5, 2014

Leaving HostGator was a worry as I had been a customer with them for over three years, but after using Smart for just a few weeks I am glad i did!

The speed of hosting is a massive improvement, pages now load within a second and without any intermittent slow downs.

The control panel is cPanel which is very easy to use and full of great features. I particularly like having no restrictions on the amount of domains / data I can host. When they say no limits, they actually mean no limits.

Just Amazing service and with really good customer service who actually seem bothered.

Wish I had made the move sooner.

Kind Regards

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from Pet Care UK LTD

Monday, December 1, 2014

Simply Amazing.

I normally don't have time to leave reviews but Smart Hosting really have blown me away.

Service is fast and so far without down time; support is fast and friendly.

Just great old fashioned customer service. Love it!!


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from Webhost247

Wednesday, November 26, 2014

Hello just wanted to let you guys no how amazing smart Hosting are i have had trouble in the past with other company's (slow ftp ,etc.)

But with these guys all i have had is a smooth service, i highly recommend smart hosting's customer service and their lightning fast reseller hosting.

If you want a service that's affordable fast reliable then smart hosting's for you

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from Ape Red Media

Friday, November 21, 2014

SUPPORT 100/100
EASE OF USE 98/100

OK, as a designer/developer and reseller I encountered some problems with my server supplier both in terms of support, access and the tools available (which I think may have been set up when TV’s were still in black & white!). I needed a very quick resolution, as I am overloaded with work and came across Smart. After a phone call with Dave who spoke with great confidence, I decided to give them a go and presented them with a transfer of two domains to map to an online shop made by a client on Square Space. Seven email addresses to transfer without losing mail and to stream into a simplified account.
Very professional, full support both online via live chat and ticket and by phone. I can’t tell you how impressed I am. It all sounds a bit to good to be true frankly but maybe that’s because I’ve been living in the dark ages with my previous supplier, but so far, so very very good!!

If I was scoring out of 100 for support, I’d give Smart 100 without a doubt, ease of use of a brand new system? 98/100! (the missing 2 is actually more likely to be me being tired – working late to catch up but with the support you just can’t go wrong!) Server speed? 100/100. And price? Well for what you get for your money 200/100!!!


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from ZipHosts

Wednesday, November 19, 2014

Seriously Outstanding

Totally outstanding service with the overall service they offer especially for the low price. (£10.79 per moth with vat)

Evening support is great and weekends too. Would definitely recommend them to anyone looking for a fast hosting service without being ripped off.

I use there reseller hosting service and to date I have had no downtime (4Months)


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from JHOST

Monday, November 17, 2014

Helpful and Friendly Support Team

Transitioning my reseller account from Host Gator who I had used for the past four years was a highly daunting thought.

After several calls and Live Chat support from the Smart boys, they performed a full migration for me allowing me to close my old account down.

The Smart boys I spoken with (David, Andy and Rob) was all very helpful and put my mind at ease.

The price is great and a saving on my Host Gator account with WHMCS also included. A nice bonus.

They are a very helpful and friendly support team with a fully featured Reseller account and faster then my last reseller account.

If you are having issues with your current Reseller provider, I would recommend moving to Smart, I did and I’m not looking back.

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from Webs UK LTD

Friday, November 14, 2014

Emergency Migration

My old host gave me 6hrs that i needed to leave them as they were closing....

After a blind panic i spoke with the helpful chaps at Smart who cleared their schedule and said they could help.

Signing up to the new Reseller account was fast and easy once my account was live i provided access to my old host and kept my fingers crossed.....

4 hrs later my sites were moved and all worked! Totally amazed i felt i had to write a review to show my absolute appreciation.

Smart Hosting saved my bacon. Thank you again so much.

Grade A*

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from RCS Web Hosting

Wednesday, November 12, 2014

I signed up to the service two days ago as a web hosting reseller. The support from these guys has really taken me by suprise. Nothing is any problem they really get involved with you as a customer.

Any email I sent was handled in minutes instead of hours and always a result. Fantastic service.

If you are considering using these guys. Sign up now! I mean it. You will never regret that you did :)

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from Debbie's Flowers

Wednesday, November 12, 2014

Saved my Business

After having no service with my last and awful provider for over 7 days, I contacted Smart who provided clear advise on what I needed to do.

After providing Dave with my login details within just a few hrs, he was able to move my sites and e-mails and get my sites (business) back online.

My website is my business so a whole week without my sites was a disaster fortunately Smart managed to get not only my business back online but restore my confidence in hosting companies with the added benefit its now faster then ever.

From the bottom of my heart thank you so much. I am eternally grateful.

Debs x

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from Truth or Dare LTD

Tuesday, November 11, 2014

Amazing service as usual!!

As usual fast and efficient customer support from a great team of guys.

I can not rate these guys enough.

Give them a try.... You will not be dissatisfied.

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from Simons Tyres UK LTD

Tuesday, November 4, 2014

Recently my blog started to show several errors.

After nearly having a nervous break down I contacted these guys on the off chance they might be able to help.

10 Mins later they had fixed my code which was broken due to a faulty plugin, site is now working fine and faster then ever. They even upgraded the plugin for me to make sure it stayed working!!

What i love about these guys is that they don't just stop at hosting, they go above and beyond to help anyway they can.

For that i felt compelled to write a review to show my appreciation.

Keep up the good work.

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from Dannys Dogs

Friday, October 31, 2014

There is not much i can say that hasn't already been said on other reviews.

Fast, Friendly and Good Old Fashioned Customer Service

I would recommend them to anyone who needs reliable hosting with the support to back it up.

I haven't used their VPS service so i can only comment on web hosting.

Highly recommended. Dan.

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from Plant

Tuesday, October 28, 2014

I initially setup a trial account with these guys in May.

After testing there standard web hosting i was so impressed i quickly upgraded to Reseller Hosting.

The hosting is fast and more importantly consistency fast, day or night.

Service wise, they provide RVSite Builder which is a great / simple tool to design a new website.

Best of all support is UK based and very good, they provide clear guidance almost instantly.

Great hosting service with even better support.

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from Mollie Design

Monday, October 27, 2014

Well what can I say… Smart are the best.

This weekend with there 100% dedicated commitment, I moved over 100 individual client accounts and throughout they worked tirelessly to migrated the data from my old hosting provider.

Responding to tickets at 3AM and providing me such great dedication shows just how good they are.

I can honestly not recommend these guys enough.

Simply Amazing.

Thank you. Mollie

0 of 1 people found this review helpful.

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from Cast Members UK LTD

Friday, October 24, 2014

Simply the Best

I can not fault them. Great price and fast UK hosting.

Keep up the good work !!


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from Simple Design Solutions

Tuesday, October 21, 2014

At the incredibly low price point I was hesitant initially; however after a very reassuring sales call I took the plunge.

The account is great; it has the features I need as a reseller and with a very fast connection speed.

Moving from my previous reseller provider was simple as they helped me restore my cpanel backup files.

Very fast, simple and efficient reseller service; one that I would recommend to any reseller.

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from Simon Rushworth Interiors

Monday, October 20, 2014

I have been a customer with Smart Hosting for a few months, they have time and time again showed how good their customer service is.

The hosting itself is fast and has a lot more features then my last hosting provider.

I have even raised tickets early morning with a quick and efficient response.

I am very happy with Smart and glad I made the leap from my old provider.

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from Toys for the Garden LTD

Monday, October 13, 2014

For such a low price I was worried that you get what you pay for but this really does not seem the case with Smart.

They provide a exceptional service for a very low cost.

I am very happy with Smart and would recommend them to others; especially if like me you have little to no technical knowledge.

Thanks guys, a highly deserved review!


Response from Smart Hosting:
14 October 2014 at 03:40

Thank you Steve for your review.

At Smart we do strive to provide a cost affective service but with the big features you would expect from a more expensive service.

If you need anything moving forward please do let us know.

Kind Regards

Smart Hosting Support.

0 of 1 people found this review helpful.

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from Bird Boxes Online

Friday, October 10, 2014

I joined up with these guys in April after reading some very positive reviews.

After experiencing very intermittent speeds with my last hosting provider and not managing to make any progress with their support desk I thought it was time to move.

Since then my Google ranking has improved; page loads are sub second and their support team are very friendly and helpful.

I would highly recommend Smart to anyone looking for a fast and efficient service.


Response from Smart Hosting:
14 October 2014 at 03:42

Thank you Peter for your review.

We are really happy that the service has improved your rankings.

If you need anything moving forward please do let us know. ??

Kind Regards

??Smart Hosting Support

0 of 1 people found this review helpful.

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