What is Preferred Patron Customer Loyalty?
Preferred Patron™ Loyalty is a leading solution for customer loyalty, customer engagement, rewards programs and gift card processing. We cater to businesses of all sizes, including large and small multi-outlet businesses. Preferred Patron™ serves diverse industries, including: Restaurants • Retail • Hospitality • Automotive • Veterinarian/DVM • Health Care • Cosmetics • Aesthetics • Orthodontics • Dentistry • Gaming/Casino • Salon & Spa • Colleges & Universities • Gas Stations • Convenience Stores • Health & Fitness • Entertainment • Vape • Golf Resorts • Country Clubs • Cafe's • Pubs & Bars and many more. We offer both co-branded solutions as well as white-labeled solutions. Join are community of participating merchants or stand out with a white-labeled solution, and operate under your own brand! Recognize customers for spend, visits, activities and behaviors, increase customer retention and foster growth. You get an advanced loyalty program complete with incentive campaigns, multi-tiered rewards program with achievement tiers, a vast digital rewards catalog (including AMEX, MC and Amazon GC Rewards), built-in e-mail/sms communications and autopilot operation. We have several interfaces to choose from, including Standalone Cloud/Web, Customer Kiosk, Mobile App plus full integration to Vend Retail POS and Square POS. An OPEN API built on REST technology is also available for easy integration to any platform you need.
Alternatives to Preferred Patron Customer Loyalty
LoyaltyLionSpotlightLoyaltyLion is a data-driven loyalty and engagement platform that powers ecommerce growth. Unlock real insights to build a… Learn more about LoyaltyLion.
99mindsSpotlight99minds is an all-encompassing solution to customer engagement, acquisition, and retention. We are an omnichannel marketing… Learn more about 99minds.
AiTrillionSpotlightAI For Predicting, Engaging & Acquiring Your Next Customer. All in one AI product for quick sales, automated marketing… Learn more about AiTrillion.
IncentivesmartAt Incentivesmart, we help you build Rewarding Relationships that fuel long-term success. Our platform is designed for… Learn more about Incentivesmart.
GiftbitGiftbit is a simple rewards platform that lets you buy, send & track digital gift cards for your rewards and incentive programs… Learn more about Giftbit.
Glue LoyaltyVisionaries, dream weavers, hard workers, passionate supporters of long term relationships. Glue was founded from the… Learn more about Glue Loyalty.
Incentive SolutionsIncentive Solutions is a full service incentive management house. For over 16 years we have helped companies improve employee… Learn more about Incentive Solutions.
Kangaroo RewardsKangaroo Rewards is a customer loyalty rewards solution for small, medium, and large enterprise businesses to accelerate… Learn more about Kangaroo Rewards.
Loyalty Gator IncLoyalty Gator provides easy-to-use loyalty program software for businesses of all sizes. With different program types and many… Learn more about Loyalty Gator Inc.
Zinrelo# TrueLoyal: Comprehensive Loyalty Solutions **TrueLoyal** is a leading enterprise-grade, SaaS-based loyalty platform designed… Learn more about Zinrelo.
Preferred Patron Customer Loyalty Reviews (101)
- ★★★★★99
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Preferred Patron is overwhelmingly well-regarded, with 48 of 50 recent reviews giving it five stars. Users consistently praise the software's ease of use, responsive customer service, and customization options. Setup is described as quick and straightforward, staff training minimal, and the interface intuitive enough for new users and cashiers alike. The product delivers concrete business value—users report increased customer retention, higher shopping frequency, and measurable sales lifts from targeted email and SMS campaigns. The online customer portal and integrated tablet for point-of-sale signups are frequently highlighted as customer-facing strengths.
Customer support emerges as a genuine differentiator. Multiple reviewers note same-day or near-immediate responses, willingness to implement custom features, and staff who stay engaged beyond initial setup. One user reported a requested software change completed in under 10 hours. The pricing is consistently described as competitive or excellent for the feature set offered.
Only minor caveats surface. Two reviews rate the product four stars rather than five, but both affirm satisfaction—one notes over a decade of reliable use, the other calls it a good system for tracking and collecting customer data. No substantive criticisms appear across the 50 reviews. The product appears strongest for small to mid-sized retail, service, and hospitality businesses seeking manageable, affordable customer loyalty with built-in marketing tools.
★★★★★
Tuesday, July 14, 2009
“This program is easy to master and hands down did…”
This program is easy to master and hands down did exactly what I was looking for... create loyal customers by rewarding them; market to them via the built in promotion manager on a regular basis and give me real reports when I want them! We had another solution prior that just wasn't doing the job so I went looking and here I am! Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system.
