Incentivesmart

Incentivesmart

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What is Incentivesmart?

At Incentivesmart, we help you build Rewarding Relationships that fuel long-term success.

Our platform is designed for ambitious businesses that genuinely care about their people and culture. Whether you're engaging employees, motivating your sales channel, or strengthening customer loyalty, we help you create meaningful connections that go far beyond transactions.

We design and manage award-winning programmes that do more than just reward, they communicate your values, educate your audience, and inspire the behaviours that drive real growth.

Here’s how we help you bring Rewarding Relationships to life: Customer Loyalty Programmes that turn buyers into brand advocates, Channel Sales Incentives that energise your sales network, and Employee Engagement Programmes that motivate, retain and recognise your team

Our points-based platform makes it easy to celebrate positive behaviour, boost performance, and show appreciation in a way that feels personal and purposeful.

And it’s more than just software. You’ll be backed by a brilliant client success team who’ll guide you every step of the way — helping you shape strategy, fine-tune your programme, and ensure you’re getting the results you’re after. Because when you invest in Rewarding Relationships, everyone wins.

For more information, visit https://www.incentivesmart.com

Incentivesmart Key Features

Employee Reward and Recognition

Customer Loyalty

Channel Incentives

Sales Incentives

Long service awards

peer-to-peer recognition

Marketing development fund alternative

Staff Benefits

customer, partner and employee extranet

What is Incentivesmart?


Countries Incentivesmart Services Available In

Incentivesmart has multi-language capability and currently operate programmes in:

  • United Kingdom
  • Europe
  • USA
  • Australia
  • New Zealand
  • South Africa.

Incentivesmart Support & Customer Service

Our team is dedicated to helping you deliver a world class loyalty programme from the very start; working as an extension of your team, they will provide on-boarding, advice and support to help you grow, refine, and achieve your goals. Incentivesmart is more than just software.

All clients, regardless of plan, will experience high quality onboarding, support and success management; after all our success is built on yours.

Whether you want full control, or you want fully managed implementation and onboarding we have a solution for you. Dedicated Client Success Managers will have an active role in the operations and management of your programme and can be involved in communication planning, budgeting, training, internal meetings and more.

Healthchecks and reviews We want to see you succeed! Your Client Success Manager will review your programme regularly to ensure you're getting the most out of it.

Data analytics and reporting We appreciate your time is precious so we can help you understand your data and provide you with insightful analytics and insights into your programme performance.

Budget and ROI planning Understanding how to provide ROI on your programme and knowing what you should budget can be challenging Don't worry - we can help you with that!

Implementation and onboarding It's not a case of signing you up and letting you crack on with it. (Unless you want that of course!) We provide a proven onboarding process to get your going to a flying start.

Support and guidance Your Client Success Manager can provide you with customer loyalty and employee engagement support, so if you need a little help or guidance, just give them a call.

User support We don't just help you, but we'll also provide a support service to the users of your programme. Whether it's related to a reward order or navigating around the incentive platform, we're here to help.


Incentivesmart Product Details

Reward the right behaviours. Build lasting loyalty. Drive performance.

Incentivesmart is your go-to engagement platform for recognising and rewarding the people who matter most, your staff, customers, and suppliers. Whether it’s boosting sales, improving attendance, encouraging loyalty, or speeding up delivery times, our points-based platform makes it easy to motivate the behaviours that drive results.

It’s simple: you award points when someone does something great, and they redeem those points on a huge selection of exciting rewards, from digital gift cards and the latest gadgets to luxury treats, experiences, and travel. Everyone gets their own personal reward account, so recognition feels personal, relevant, and fun.

But it’s not just about rewards. We’re all about creating Rewarding Relationships, through social recognition, goal setting, and ongoing feedback that helps people feel valued and stay engaged.

Customised to Look and Feel Like You Make the platform your own. From branding and colours to tailored content and user journeys, you have full control. Segment messaging by role, region, or team, and create dynamic user experiences using themes, tiers, and groups.

Global Rewards That Truly Motivate Our curated reward catalogue is packed with options to suit every personality, whether they’re into tech, travel, treats, or experiences. There’s something for everyone, which means every win, big or small, can be recognised in a way that feels meaningful.

Insights That Help You Grow You can’t improve what you don’t measure. Our powerful reporting suite gives you everything you need to track progress, identify trends, and make smart, data-led decisions. Integrated with Power BI and Tableau, it’s the kind of insight that helps you respond fast and stay ahead.

Seamless Integration, Smarter Workflows With a fully featured API, Incentivesmart connects easily with your favourite systems, whether they’re in-house tools or third-party apps. That me


Incentivesmart Pricing

Our plans and pricing are designed to be simple and results focused. It's gotta be a win, win!

SELF SERVICE
Want to manage your own programme? Essentials and Professional plans give you all the tools to launch and manage a quality loyalty programme.

MANAGED SOLUTIONS
If you want dedicated client success services, marketing support and full access to our suite of features then look no further than our Premium and Enterprise plans.


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