OpenCRM

OpenCRM

20 Reviews · Last reviewed on 14 October 2017

What is OpenCRM?

OpenCRM launched in 2005 with one simple aim: to offer a credible independent UK alternative to Salesforce and the other CRM services. The business is still owned and operated by the same people who started it.

At our HQ in rural Yorkshire we boast a diverse and experienced workforce who live and breathe CRM, but who are also fun, approachable and helpful. It’s how we maintain a high success rate with our clients.

OpenCRM Key Features

Communication Options

Mobile Access

Product Management

Intergration Options

Sales Management

Task and Activity Management

Projects and HelpDesk Management

Reporting and Dashboard

Campaign and Event Tracking

What is OpenCRM?


OpenCRM Product Details

OpenCRM is designed with mid-market businesses in mind and provides clients with a complete solution, avoiding the pain of bolting on expensive extras halfway through their CRM journey.

Offered as a cloud-based solution, OpenCRM can operate on desktop, tablet, and mobile devices.

Full integration is at the heart of the software’s design, making it ideal for firms looking to manage opportunities, sales, invoicing, customer service, and projects all in one place.

Powerful customer service and project management tools accompany the usual sales and contact management features, allowing users to seamlessly integrate invoicing, credit controls, and account management. As a result, the entire sales process can be almost entirely automated; quotations, sales orders, and commissions can all be managed within OpenCRM without the need for third-party software.

OpenCRM also offer bespoke development, for businesses that require additional features that aren’t available out of the box.


OpenCRM Support & Customer Service

A dedicated team of consultants help clients scope out their requirements and virtual training is provided with every package (or on-site if required).

Also included with every subscription is our UK based customer service team, who consistently maintain a “great” rating for 95% of interactions with our clients.

You can get in touch with our support team via email, over the phone, through the live chat embedded in the system, or using our online portal.


Countries OpenCRM Services Available In

Open CRM also understands that every business is different: our customers range in size from start-ups, mid-market businesses to large corporate enterprises. Users of Open CRM are based around the world and across all continents (all except one…we haven’t cracked Antarctica yet).

And we tailor our approach for each and every one of them.


OpenCRM Pricing

Our pricing is simple: £33/user per month. And you pay month-on-month, no need to pay for a full year upfront (unless you want to).


OpenCRM Free Trial Information

If you'd like to have a go using OpenCRM, you can try our demo system. It is already configured with multiple users who have different permissions and configurations so you can get a feel for your options.

We will work with you if you'd like a free trial of a full system, just get in touch with our sales team.


OpenCRM Reviews

4.9

Excellent!

20 Reviews

Last reviewed on
14 October 2017

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Monday, October 16, 2017

Open CRM is brilliant. The customer service is excellent and accessible. After a while you begin to get it and start developing it for yourself.

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Wednesday, March 5, 2014

OpenCRM have one of the best support staffs you can ask for and their software really helped me in getting business done for me. also the offer wonderful cloud-based storage. all in all its a great software. i would ask you to get it.

4 of 4 people found this review helpful.
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Friday, January 3, 2014

from None

OpenCRM is an amazing service! It was very simple to use and would recommend to all of my friends. The price is very cheap and is appealing to people of all ages.

3 of 3 people found this review helpful.
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Friday, December 13, 2013

OpenCRM is fantastic! They provide exceptional service at an affordable price. Setting up their service was quite easy and navigating around everything feels quite intuitive. Their customer service is quite good, as well.

7 of 7 people found this review helpful.
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Tuesday, October 29, 2013

OpenCRM went above and beyond my expectations. The cloud-based storage has streamlined my business, and any issues were quickly resolved by the helpful support staff. I'd recommend this product to anybody who runs a small business.

3 of 4 people found this review helpful.
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Friday, October 11, 2013

from Tyga Beachwear

OpenCRM has made operating a small business in the cloud a fast and easy process. I highly recommend this service to anyone looking for efficient data storage options in today's business world.

2 of 2 people found this review helpful.
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Friday, September 27, 2013

OpenCRM is exactly what I needed! The pricings were sound & the project team couldn't of been any more professional.

18 of 20 people found this review helpful.
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Friday, September 6, 2013

Open CRM allows you to keep all important client information in one space. Could not be easier, and is very affordable. Great!

5 of 7 people found this review helpful.
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Thursday, August 8, 2013

I am very happy with OpenCRM. They have a great customer service and support system that is willing to help you even with the most trivial questions. A for service and A for product. I highly recommend them.

13 of 13 people found this review helpful.
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Thursday, July 25, 2013

from American Managing

They offer quality service at a great price. I have never had any problems or issues with them, everything has worked out as stated on their website. I would recommend them to anyone.

1 of 1 people found this review helpful.
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Monday, July 8, 2013

from SkyLabs

One of my friends told me about OpenCRM. Since I'm very skeptical about services like this one, I first did some research before digging in deeper into its possibilities. Seems like OpenCRM is a great cloud storage service! It does everything it is supposed to and it's a great tool to help grow your business.

2 of 2 people found this review helpful.
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Monday, July 1, 2013

from Uni-Q Photography

I have found OpenCRM to be very helpful in my business. I keep all my client photos on a server and OpenCRM has been glad to help me whenever I've had a problem. I would definitely recommend them to anyone who uses servers in their large or small business.

8 of 8 people found this review helpful.
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Monday, April 15, 2013

I was referred to OpenCRM from one of the businesses that my company works with on a regular basis and I couldn't be happier with the service. The staff are incredible and willing to work with you no matter the problem. I have personally recommended this service to a number of company's I work with.

4 of 4 people found this review helpful.
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Friday, April 5, 2013

from Ninja Web

Having a limited amount of dedicated servers seemed to be a limiting factor in business growth for us. However, after embracing cloud storage through OpenCRM we don't need to worry about those dwindling resources anymore!

7 of 7 people found this review helpful.
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Monday, March 11, 2013

I am always a skeptic when it comes to new Internet services. Is it to good to be true? Well this one is. Open CRM does everything it is asked and more. I plan to start moving my work flow around it.

7 of 7 people found this review helpful.
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Thursday, February 7, 2013

from Schlomo Enterprises

I have found OpenCRM to be an intuitive tool to grow my business and manage my customer base. I often recommend it to my peers in the Diamond business.

5 of 6 people found this review helpful.
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Monday, January 21, 2013

The service here is excellent. We are relatively small so our resources are limited. But we needed to get a cloud service. The willingness to spend time to get us up and running on the system was impressive and very helpful.

6 of 7 people found this review helpful.
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Thursday, January 17, 2013

from TILES AND TEXTILES

OpenCRM has been the best bet and the most reasonable cloud option for my small but growing business. I am particularly impressed with the amount of time for each delivery. They are so fast and precise with filling ticket requests and everything has been spectacular thus far. I would definitely recommend them to anyone looking for a professional quality service.

5 of 6 people found this review helpful.
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Monday, December 10, 2012

Open CRM has done wonders for my growing business- it's easy to use and helps me keep up to date on the effectiveness of my marketing strategies. Definitely worth using for any business owner.

2 of 2 people found this review helpful.
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Wednesday, June 20, 2012

from Distinctive Publishing

It's way better than some of the other competitors, OpenCRM does everything that I want for my business and more.

6 of 6 people found this review helpful.
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This page was last updated 22 August 2019 03:14