OpenCRM

OpenCRM

20 Reviews

What is OpenCRM?

OpenCRM launched in 2005 with one simple aim: to offer a credible independent UK alternative to Salesforce and the other CRM services. The business is still owned and operated by the same people who started it.

At our HQ in rural Yorkshire we boast a diverse and experienced workforce who live and breathe CRM, but who are also fun, approachable and helpful. It’s how we maintain a high success rate with our clients.

Serchen Index

73.70
17
Employees
20
Reviews
1,835
Followers
168
Likes

OpenCRM Key Features

Communication Options

Mobile Access

Product Management

Intergration Options

Sales Management

Task and Activity Management

Projects and HelpDesk Management

Reporting and Dashboard

Campaign and Event Tracking

What is OpenCRM?


OpenCRM Product Details

OpenCRM is designed with mid-market businesses in mind and provides clients with a complete solution, avoiding the pain of bolting on expensive extras halfway through their CRM journey.

Offered as a cloud-based solution, OpenCRM can operate on desktop, tablet, and mobile devices.

Full integration is at the heart of the software’s design, making it ideal for firms looking to manage opportunities, sales, invoicing, customer service, and projects all in one place.

Powerful customer service and project management tools accompany the usual sales and contact management features, allowing users to seamlessly integrate invoicing, credit controls, and account management. As a result, the entire sales process can be almost entirely automated; quotations, sales orders, and commissions can all be managed within OpenCRM without the need for third-party software.

OpenCRM also offer bespoke development, for businesses that require additional features that aren’t available out of the box.


OpenCRM Support & Customer Service

A dedicated team of consultants help clients scope out their requirements and virtual training is provided with every package (or on-site if required).

Also included with every subscription is our UK based customer service team, who consistently maintain a “great” rating for 95% of interactions with our clients.

You can get in touch with our support team via email, over the phone, through the live chat embedded in the system, or using our online portal.


Countries OpenCRM Services Available In

Open CRM also understands that every business is different: our customers range in size from start-ups, mid-market businesses to large corporate enterprises. Users of Open CRM are based around the world and across all continents (all except one…we haven’t cracked Antarctica yet).

And we tailor our approach for each and every one of them.


OpenCRM Pricing

Our pricing is simple: £33/user per month. And you pay month-on-month, no need to pay for a full year upfront (unless you want to).


OpenCRM Free Trial Information

If you'd like to have a go using OpenCRM, you can try our demo system. It is already configured with multiple users who have different permissions and configurations so you can get a feel for your options.

We will work with you if you'd like a free trial of a full system, just get in touch with our sales team.


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OpenCRM Reviews

4.9

Excellent!

20 Reviews

Last reviewed on
14 October 2017

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Monday, October 16, 2017

Open CRM is brilliant. The customer service is excellent and accessible. After a while you begin to get it and start developing it for yourself.

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Wednesday, March 5, 2014

OpenCRM have one of the best support staffs you can ask for and their software really helped me in getting business done for me. also the offer wonderful cloud-based storage. all in all its a great software. i would ask you to get it.

4 of 4 people found this review helpful.
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Friday, January 3, 2014

OpenCRM is an amazing service! It was very simple to use and would recommend to all of my friends. The price is very cheap and is appealing to people of all ages.

3 of 3 people found this review helpful.
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Friday, December 13, 2013

OpenCRM is fantastic! They provide exceptional service at an affordable price. Setting up their service was quite easy and navigating around everything feels quite intuitive. Their customer service is quite good, as well.

7 of 7 people found this review helpful.
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Tuesday, October 29, 2013

OpenCRM went above and beyond my expectations. The cloud-based storage has streamlined my business, and any issues were quickly resolved by the helpful support staff. I'd recommend this product to anybody who runs a small business.

3 of 4 people found this review helpful.
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Friday, October 11, 2013

OpenCRM has made operating a small business in the cloud a fast and easy process. I highly recommend this service to anyone looking for efficient data storage options in today's business world.

2 of 2 people found this review helpful.
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Friday, September 27, 2013

OpenCRM is exactly what I needed! The pricings were sound & the project team couldn't of been any more professional.

18 of 20 people found this review helpful.
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Friday, September 6, 2013

Open CRM allows you to keep all important client information in one space. Could not be easier, and is very affordable. Great!

5 of 7 people found this review helpful.
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Thursday, August 8, 2013

I am very happy with OpenCRM. They have a great customer service and support system that is willing to help you even with the most trivial questions. A for service and A for product. I highly recommend them.

13 of 13 people found this review helpful.
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Thursday, July 25, 2013

They offer quality service at a great price. I have never had any problems or issues with them, everything has worked out as stated on their website. I would recommend them to anyone.

1 of 1 people found this review helpful.
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