Creatio is an agentic CRM and workflow automation platform with no-code and AI at its core. It unifies customer relationship management, process automation, and AI-powered application development in a single platform, enabling organizations to automate customer-facing and operational workflows with speed, flexibility, and full control.
The platform combines Studio Creatio for no-code app development and workflow orchestration, alongside Sales Creatio, Marketing Creatio, and Service Creatio, each enhanced with embedded AI capabilities. Organizations can streamline sales pipelines, personalize marketing campaigns, improve customer service operations, and build custom business applications without heavy coding or complex IT projects.
With intuitive drag-and-drop tools, natural language AI assistance, and visual process design, users can create workflows, applications, dashboards, business rules, and AI agents in hours instead of months. Creatio also supports enterprise-grade scalability, governance, and security, making it suitable for both mid-market and global enterprises.
Key capabilities of Creatio:
- CRM for Sales, Marketing, and Customer Service
- No-Code Application Development
- Workflow Automation & BPM
- AI Agents & AI-Powered Productivity Tools
- Lead, Opportunity & Pipeline Management
- Omnichannel Marketing Automation
- Case Management & Service Workflows
- Integrations & Open APIs
- Mobile Experience
- Enterprise Security & Access Management
- Industry-Specific Solutions
Creatio provides one unified environment where companies can connect teams, systems, and data sources into a modern digital ecosystem—accelerating growth, reducing complexity, and enabling faster time-to-value.