Friday, September 22, 2017 #55514 Craig from ACSI We have been with them for 5 years (having used several of their services). We just finally migrated our last site away from them THANK GOD!!!By far the worst hosting provider we have ever used.Their support is HORRIBLE. It doesn't matter if you have a managed account or not... you can always count on their support to be pretty, well... un-supporting. We discovered a problem that was within their network (not on our server) that grinded our business to a halt. They were incapable of resolving the matter (in fact, they would barely even bother to lift a finger until we threatened to leave).We also paid extra to have automated backups with them. Just about every single time we checked on them they would not be running. They will never be proactive in figuring it out for you. When we would catch it, they would never credit any of the money. They would take days to get it fixed each time (only to fail again a couple weeks later unbeknownst to us).Even though our website didn't work at all during the last billing period, they still wouldn't issue a refund.This place is a JOKE! Did you find this review helpful?