What is Jolt?
Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.
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Jolt Reviews (132)
- ★★★★★103
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Jolt earns strong approval from users, with most reviews praising its ease of use, scheduling efficiency, and customer support. Users across food service, retail, and healthcare consistently report that Jolt saves significant time—particularly on scheduling and eliminating paper—and improves accountability through checklists, labels, and task tracking. The label printer, temperature monitoring, and communication features receive frequent specific praise. Customer service stands out as a major strength, with users noting responsive, knowledgeable representatives who help with setup and ongoing questions.
On the downside, users cite occasional technical glitches such as app crashes, slow performance when building schedules, and inconsistencies between iPad and iPhone versions. Some mention the learning curve during initial setup, though most say support makes this manageable. A few users flag missing integrations (particularly with payroll and POS systems), limited data analysis and reporting capabilities, and desires for features like built-in timers, GPS check-in, or automatic calculation in certain list fields. Cost is mentioned in a handful of reviews as relatively high, particularly for Canadian users facing additional duties.
The product clearly resonates with operations-focused businesses seeking to go paperless and streamline daily tasks. While not without friction points, Jolt's strength in core scheduling and checklist functionality, combined with attentive customer service, explains its predominantly positive reception.
★★★★★
Friday, August 25, 2017
“Title: We use Jolt for both our scheduling and our…”
Title: We use Jolt for both our scheduling and our cleaning checklists. It is easy to use and works great. Comments: Pros: I like the ease and the look and feel of the scheduling platform. Checklists are also easy. I like that it offers multiple solutions in one package. Overall it is great to use. Support has also been great. Cons: There is some functionality we wanted for employee training videos that was not there. Other than that I cannot remember other things we don't really like. Advice to Buyers:
★★★★★
Wednesday, August 9, 2017
“Title: Easy to use, tech support are AMAZING. Love the…”
Title: Easy to use, tech support are AMAZING. Love the functionality of it Comments: Love all the different types of lists you can do. Schedule templates are really easy to do the schedule quickly Pros: Once you have learned everything it has to offer it is amazing. Scheduling is a breeze. I love the list aspect to keep my crew on the right track for cleaning/open and closing lists. Customer rep is always available. I love how quickly he gets back to me about questions I have and is so nice and understanding. I do not have many bad things to say. It was a little difficult to get us to but once I was trained it has been awesome. Cons: Advice to Buyers:
★★★★★
Tuesday, August 8, 2017
“Title: My experience with Jolt has been amazing. The team…”
Title: My experience with Jolt has been amazing. The team made the setup of our 3 locations a breeze. Comments: Pros: The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer. Cons: Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier. Advice to Buyers:
★★★★★
Thursday, July 20, 2017
“Title: Outstanding & solving our schedule problems. Comments: Profitable results…”
Title: Outstanding & solving our schedule problems. Comments: Profitable results & ease of managing emp's. Pros: The results. We are saving up to 80 hrs per week over our previous scheduling process (35 Emp - retail). Once it was set up, the ease of going week to week, making changes, interacting w Emp's through the app has made a big, positive difference. Additionally, the Jolt Team helps you set up & learn quickly. They do outstanding work in my experience. Though I own the business, I now open w 1 other, have reduced staff (including mgt) & I can reward diligent, productive emp's w avail hours. No one will watch your business like you do - Jolt lets me do that. We are also implementing other Jolt features now, for better control of work quality. Glad to have found Jolt! Cons: Some future features will help us in our application, but our method in Jolts existing functions work fine. Advice to Buyers:
★★★★★
Thursday, July 13, 2017
“Title: CUSTOMER SERVICE IS TOP NOTCH. Comments: NO NEED FOR…”
Title: CUSTOMER SERVICE IS TOP NOTCH. Comments: NO NEED FOR PAPER ANYTHING. Pros: IT HAS STREAMLINED MY QSR BUSINESS AND HAS 100% ACCOUNTABILTY TO MY STAFF. LOVE THE TIME STAMPS AND NAME STAMPS. Cons: IT COULD BE A LITTLE MORE FLEXIBLE IN SOME INSTANCES. OVERALL REALLY GOOD. I FEEL THE DEVELOPMENT TEAM IS WORKING ON EXPANDING IDEAS. Advice to Buyers:
★★★★★
Tuesday, July 11, 2017
“Title: Speedy Deployment Comments: just begin using, to be verified…”
Title: Speedy Deployment Comments: just begin using, to be verified Pros: 1. Ease to use 2. Fast Deployment 3. Support Offline mode (iPad) 4. Custom made for inspection 5. Easy to share manual Cons: 1. Lack of user right control on web console (especially on privilege setting for checklist, somehow to follow up user is not iPad user) 2. Lack of API for system integration 3. AD authentication 4. Upload file on web / select photo on mobile device (instead of taking) 5. Weak on data analysis (Browse List / Grid View can't be filtered by content of checklist) 6. Empower the iPhone version (list beta) 7. (List) Location check-in by GPS or iBeacon 8. Review / Approval progress on checklist Advice to Buyers:
★★★★★
Tuesday, July 11, 2017
“Title: The app has really helped the efficiency of our…”
Title: The app has really helped the efficiency of our restaurant and the customer support is awesome! Comments: It has made our restaurant much more efficient. Pros: How easy it is to work with. Our team loves working with the checklist and earning the points. Setting up checklists is extremely easy. Love the bluetooth thermometer! Cons: We wish the checklist could be subdivided within the checklists- meaning that if the checklist as a whole only needs to be done once per week, but some of the categories need to be done more than once per week, that can be done within the checklist. Advice to Buyers:
★★★★★
Friday, June 30, 2017
“Title: Jolt has saved me money and given me Peace…”
Title: Jolt has saved me money and given me Peace of mind. Comments: Saved tons of labor hours avoiding day dots. Pros: Ease of printing labels. Employees love doing the electronic checklists! They get very excited when it populates. Cons: Wish I could manually adjust employees availability for them. Some of my employees don't have email. Advice to Buyers:
★★★★★
Thursday, June 22, 2017
“Title: The Jolt Software has changed the day to day…”
Title: The Jolt Software has changed the day to day operations of our store for the better! Comments: Faster scheduling, easily accessible checklist, bluetooth printer Pros: It's easy to use with so many options to be able to use at our store. We went from using so much paper to using iPads. Scheduling is so much easier and takes way less time than any other software that I have used. Cons: Sometimes a little glitchy with both apps and the website. I have had days where the lite app has crashed and we weren't able to find our schedule; however, it was quickly resolved. Advice to Buyers:
★★★★★
Friday, June 16, 2017
“Title: Found the instructions and support functions excellent and made…”
Title: Found the instructions and support functions excellent and made it easy to navigate awesome support Comments: Simplified training and instructional access for staff Labeling is excellent and set up simple Pros: Ease of set up and the customer support staff have been awesome I also love the attached labels system and would love to upgrade to the probe thermometer when my client is ready Cons: Labels printed are enormous when compared to day dot labels and dissolveable stickers would make it amazing Advice to Buyers:
