What is Jolt?
Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.
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Jolt Reviews (132)
- ★★★★★103
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Jolt earns strong approval from users, with most reviews praising its ease of use, scheduling efficiency, and customer support. Users across food service, retail, and healthcare consistently report that Jolt saves significant time—particularly on scheduling and eliminating paper—and improves accountability through checklists, labels, and task tracking. The label printer, temperature monitoring, and communication features receive frequent specific praise. Customer service stands out as a major strength, with users noting responsive, knowledgeable representatives who help with setup and ongoing questions.
On the downside, users cite occasional technical glitches such as app crashes, slow performance when building schedules, and inconsistencies between iPad and iPhone versions. Some mention the learning curve during initial setup, though most say support makes this manageable. A few users flag missing integrations (particularly with payroll and POS systems), limited data analysis and reporting capabilities, and desires for features like built-in timers, GPS check-in, or automatic calculation in certain list fields. Cost is mentioned in a handful of reviews as relatively high, particularly for Canadian users facing additional duties.
The product clearly resonates with operations-focused businesses seeking to go paperless and streamline daily tasks. While not without friction points, Jolt's strength in core scheduling and checklist functionality, combined with attentive customer service, explains its predominantly positive reception.
★★★★★
Friday, February 16, 2018
“Title: Excellent, easy to use, amazing customer service Comments: Pros:…”
Title: Excellent, easy to use, amazing customer service Comments: Pros: Jolt has allowed our company to become more aware of our everyday operation spending as well as assist with keeping our daycare centers clean and organized throughout. Customer rep, in the customer service department, has been SO helpful and is ready to answer any question that may come up. Cons: Advice to Buyers:
★★★★★
Thursday, February 15, 2018
“Title: Jolt has made the day to day operations in…”
Title: Jolt has made the day to day operations in our restaurants much more efficient! Comments: We are able to track temperature and cash register balancing history easily and remotely. For example, if our maintenance team asks if a piece of equipment has been staying in temp, it can be easily checked by reviewing the history of temperatures for that piece of equipment. As supervisors of 7 food service locations, Jolt also allows us to monitor the balancing of our registers remotely by having an email sent any time the store does not balance. It also allows our management team to complete store checks every shift to ensure that the store meets company standards. This has made for cleaner and safer restaurants. Pros: As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately. Cons: The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete. Advice to Buyers:
★★★★★
Wednesday, February 7, 2018
“Title: Great Customer Service Comments: I think the most valuable…”
Title: Great Customer Service Comments: I think the most valuable feature is that I can use this for training. I can put in training videos, photos or documents to ensure my staff is all trained the same way! Pros: I like that Jolt has many different functions and uses. I can use it to train new staff, my current staff uses it daily for their checklists, I use it for reporting and scheduling as well. The customer service is very helpful! Cons: I do wish there were a couple other functions, one being a "crib sheet" which would be automatically emailed daily with that day's staff. Advice to Buyers:
★★★★★
Tuesday, February 6, 2018
“Title: Allows me to successfully operate multiple stores without having…”
Title: Allows me to successfully operate multiple stores without having to be in every store, every day. Comments: Pros: Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use the list feature to ensure deposits are being made daily, I can see the deposit receipts stapled to the end of day summary's without having to be at each store. My employees love the labeling machine! The labeling machine saves time and money, by offering a consistent, streamlined labeling process. Receiving orders takes much less time. Previously we were manually filling out labels, which took up to 20-30 minutes, two times a week. With the Jolt labeling we don't have to worry about incorrect dating, or wondering who labeled something. We go through a lot less labels as well. Cons: I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done. Advice to Buyers:
★★★★★
Tuesday, February 6, 2018
“Title: Fantastic App that helps us keep things in order!…”
Title: Fantastic App that helps us keep things in order! Comments: Stabilize operation on a micro-level Pros: Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly. Cons: Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins) Advice to Buyers:
★★★★★
Friday, February 2, 2018
“Title: Great labels! Haven't explored other things Comments: Pros: Labels…”
Title: Great labels! Haven't explored other things Comments: Pros: Labels are awesome! I honestly don';t have much experience with any of the other features. However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around Cons: Advice to Buyers:
★★★★★
Thursday, February 1, 2018
“Title: Jolt transforms our workforce into an efficient well-oiled, agile…”
Title: Jolt transforms our workforce into an efficient well-oiled, agile machine Comments: Massive operational efficiency. Pros: Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations. Cons: Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue. Advice to Buyers:
★★★★★
Thursday, February 1, 2018
“Title: Very easy to get training from Comments: Pros: I…”
Title: Very easy to get training from Comments: Pros: I like how we can make to do list for my team. I also like how it links request off to the schedule. This leaves less error for days off being requested. Cons: I do find it easy to check out who did what task that said were done. I feel it is hard to find and should be easier. Advice to Buyers:
★★★★★
Wednesday, January 31, 2018
“Title: I have been looking forever for software that had…”
Title: I have been looking forever for software that had all of the functions that Jolt has. Comments: Pros: I love the accountability that Jolt creates for my staff. The label maker is great. I also like that I can get a notification if one of my coolers is not holding temp. Cons: There are a couple of features that I would really like to see added. The first would be a timer that you could set inside of the lists. For example, when we are cooling hot foods, we have to take temps at specific times and track them. Right now we have to set an external timer and it would be a cool addition to be able to do that all in 1 spot. The second would be to have the ability to copy a list template and modify it from the clone to another template. We have lots of lists that are very similar in the setting we need and just repeat on a different day, like daily cleaning tasks, and it is somewhat time consuming to create each template from scratch. Advice to Buyers:
★★★★★
Saturday, January 27, 2018
“Title: Very practical software for any business needing to organize…”
Title: Very practical software for any business needing to organize staff schedule Comments: ease of use and organization Pros: Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :) Cons: When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature. Advice to Buyers:
