What is Jolt?
Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.
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Jolt Reviews (132)
- ★★★★★103
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Jolt earns strong approval from users, with most reviews praising its ease of use, scheduling efficiency, and customer support. Users across food service, retail, and healthcare consistently report that Jolt saves significant time—particularly on scheduling and eliminating paper—and improves accountability through checklists, labels, and task tracking. The label printer, temperature monitoring, and communication features receive frequent specific praise. Customer service stands out as a major strength, with users noting responsive, knowledgeable representatives who help with setup and ongoing questions.
On the downside, users cite occasional technical glitches such as app crashes, slow performance when building schedules, and inconsistencies between iPad and iPhone versions. Some mention the learning curve during initial setup, though most say support makes this manageable. A few users flag missing integrations (particularly with payroll and POS systems), limited data analysis and reporting capabilities, and desires for features like built-in timers, GPS check-in, or automatic calculation in certain list fields. Cost is mentioned in a handful of reviews as relatively high, particularly for Canadian users facing additional duties.
The product clearly resonates with operations-focused businesses seeking to go paperless and streamline daily tasks. While not without friction points, Jolt's strength in core scheduling and checklist functionality, combined with attentive customer service, explains its predominantly positive reception.
★★★★★
Friday, June 9, 2017
“Title: Good HR & Scheduling App Comments: Getting HR paperwork…”
Title: Good HR & Scheduling App Comments: Getting HR paperwork to be electronic Pros: Having our checklists, manuals, and on boarding HR documentation paperless. Reviewing the documents and keeping tabs on employee performance in one place with out paper has been by far the best feature of this app. Cons: the software could use some updating and still has a few glitches Advice to Buyers:
★★★★★
Wednesday, June 7, 2017
“Title: All-in-one tool for operations Comments: Pros: Very user-friendly, easy…”
Title: All-in-one tool for operations Comments: Pros: Very user-friendly, easy of accessibility (cloud), and constant updates make this software great for growth. Cons: No Integrations!? No open API? It would be great to have the scheduling module integrate with our POS system to give us live labour for instance. Advice to Buyers:
★★★★★
Thursday, June 1, 2017
“Title: I'm 43 and it's easy for me to use!…”
Title: I'm 43 and it's easy for me to use! Comments: Pros: I like the ease of scheduling. It makes us quick for our scheduler which allows us to focus on our guest and not be bogged down with office work. Cons: Not having the hours of your team available when you click on them. This would help when you are in weekly view and by role. Advice to Buyers:
★★★★★
Tuesday, May 30, 2017
“Title: Easy to use, intuitive Comments: Easy scheduling, less paper…”
Title: Easy to use, intuitive Comments: Easy scheduling, less paper waste, much better labeling, task timers, and so much more Pros: Going almost paperless is so awesome, lable machine is really helpful too. Using cleaning task sheets is extremely easy as well. Easy to hold people accountable. Cons: Occasionally some of the features on the iPhone aren't available on the iPad and vise versa. It's weird that the iPad app doesn't have employee schedules Advice to Buyers:
★★★★★
Wednesday, May 24, 2017
“Title: An indispenible part of our service excellence! Comments: Less…”
Title: An indispenible part of our service excellence! Comments: Less micromanaging. More productive staff. Pros: This product really helps us optimize our retail staff productivity and remain engaged in their jobs. Task are easy to manage once everything is set up. Cons: Would love a feature to more easily manage maintenance schedules on a large number customer equipment (ie. rental bikes). Advice to Buyers:
★★★★★
Wednesday, May 24, 2017
“Title: Streamlined Management Processes Comments: Cost savings on labels. Time…”
Title: Streamlined Management Processes Comments: Cost savings on labels. Time saving on tasks. Team is more motivated. Training is easier with a streamlined process. Food safety is easier to implement with simple labeling process. Pros: Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work. Team can earn points for each task completed, helping to create motivation. Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company). The wireless printer is awesome! Print from any connected iPad in the store. We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station. Cons: I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item. Advice to Buyers:
★★★★★
Tuesday, May 23, 2017
“Title: Intuitive to setup and use. Customer service and training…”
Title: Intuitive to setup and use. Customer service and training staff are absolutely amazing! Comments: Pros: The fixed price per month per location saves money without constantly monitoring the budget. I had enough of the activating/deactivating locations and employees to save costs during non-peak times. We switched vendors and cut our costs by 200% plus we added functionality at the same time. That's a rare win-win. Jolt is a software suite not just one software package. We have consolidated many daily operating functions into one product suite which not only saves money but gives the day-to-day users a consistent platform. Cons: It would be great if managers could receive notifications about time off requests and other approvals through text and/or email messages. The push notifications work but some managers would prefer another delivery method like text/email. Advice to Buyers:
★★★★★
Thursday, May 18, 2017
“Title: Phenomenal tool that makes my life easier. Comments: Pros:…”
Title: Phenomenal tool that makes my life easier. Comments: Pros: The thing I love most about jolt is it's versatility. It's ease of use on the back end and for my employees is wonderful. Really just makes every aspect of our restaurant run a little smoother. Cons: I wish there was a way to put menu test into the system where the results would automatically be calculated. Advice to Buyers:
★★★★★
Thursday, May 18, 2017
“Title: I love the various ways Jolt makes follow up…”
Title: I love the various ways Jolt makes follow up easier Comments: Pros: It's very easy to follow up on schedules, product labels, and completed checklists. I also like that I can add training material as needed. Cons: equipment is a little pricey. At least in the beginning. Sometimes my downloaded videos wont play on the tablet Advice to Buyers:
★★★★★
Monday, May 15, 2017
“Title: Jolt has transferred the responsibility of completing tasks to…”
Title: Jolt has transferred the responsibility of completing tasks to the employee. Comments: Pros: The options when it comes to making checklists. Notifications to the employee and supervisor. The time clock and time off functions. Making the lists have transferred the responsibility to be on the employee instead of the supervisor having to check on tasks constantly. Cons: Not being able to create specific assignments per employee without having to assign each an individual role. Don't like that other employees can't see when other people are off without publishing the schedule. Advice to Buyers:
