Hostway Services, Inc.
★★★★★ 4.8 · 36 Reviews
What is Hostway Services, Inc.?
We are excited to announce Hostway and HOSTING have merged to form one of the world’s largest managed cloud services platforms. Learn more about the merger and expanding services: https://hostway.com/press-releases/hostway-hosting-merger/ As the world’s most trusted hosting provider, Hostway proudly offers products and solutions that allow business owners, IT managers, and webmasters alike to host websites, applications, and dev /test/production environments on a platform customized to fit their unique needs. Hostway delivers 24/7/365 support and cost-effective, secure, multi-tenant, and dedicated hosting environments for SMBs and large enterprises. We make it our priority to keep your online assets up and running so you can focus on growing your business. Our products, services, and solutions include: • Cloud Solutions such as Virtual Private Cloud, Dedicated Private Cloud, and Hybrid Cloud Hosting • Hosting Solutions such as Managed Hosting, Dedicated Private Servers, and Shared Hosting • eCommerce Solutions that include Magento Hosting, Website Migration to a Magento Platform and Managed Support Services for all our Magento Hosting Clients on a Community or Enterprise Level Magento Platform • Customizable Infrastructure-as-a-Service (IaaS) solutions • Email Hosting Solutions including Hosted Microsoft Exchange and OX App Suite • Tools you need to get your digital imprint started such as Website Builder, Domain Registrations, and Website Checklist With our flexible server configurations, you’re able to get a custom solution that grows with you. Tired of being a number on a call list? Call Hostway, the Trusted Cloud, to connect with a knowledgeable hosting representative that can help you decide what solution is best for your business and your success.
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Hostway Services, Inc. Reviews (36)
- ★★★★★32
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Hostway is overwhelmingly popular with long-term customers who praise reliability and support, but one significant review raises serious concerns about domain transfer practices. Thirty-four of thirty-six reviews award 5 stars, with users consistently highlighting responsive customer service, strong uptime, and user-friendly control panels. Many customers report decade-long relationships with the company, citing their willingness to help at all hours and their patience explaining technical concepts to non-experts.
The praise centers on three concrete strengths: support staff described as knowledgeable and patient, competitive pricing relative to features included, and minimal downtime over years of use. Customers across different use cases—from solo educators to large businesses managing hundreds of domains—report satisfaction. Two reviewers gave 4 stars but remained positive, noting only that pricing is slightly high relative to competitors.
However, one 1-star review presents a serious red flag. The customer paid for a domain transfer between two .PRO domains but found Hostway could not complete the transfer due to an undisclosed affiliation with the sending registrar. The customer's domains went dead, and resolving the issue required an additional $125 fee from the original registrar. The reviewer characterizes Hostway's handling as incompetent and deceptive, claiming there was "no way" to know about the restriction beforehand.
This single negative review stands apart in kind from the broader feedback and raises questions about transparency in domain transfer policies that potential buyers may want to investigate directly.
★★★★★
Tuesday, July 2, 2013
Davemorehead.com“I have been using Hostway for many years. I started…”
I have been using Hostway for many years. I started out with an all Flash website and years later realized I needed to get rid of Flash because my website could not be viewed on some mobile devices. I was going to cancel my account but the sales representative from Hostway said that I could easily create a new website (for free-included with my current plan) on line using their easy to use software. I took his advice and created a new no-Flash website and I am very happy with it. It is a great feature they have added. Thankfully their customer support person recommended it to me. I really like their customer support. Every time I have contacted them they have always been very courteous and helpful. I will be staying with Hostway for a long time.
★★★★★
Tuesday, July 2, 2013
Hipbrands MA“I have used Hostway since 2010. Whenever I call to…”
I have used Hostway since 2010. Whenever I call to get technical support they also resolve it in the shortest possible time. Hostway was recommended to me to all of my friends and clients. Pricing is very competitive. Combine the aforementioned accolades and we can easily say Hostway has met and exceeded our expectations.
★★★★★
Tuesday, July 2, 2013
Mainstreet Commerce“We are a large business user of Hostways dedicated server…”
We are a large business user of Hostways dedicated server network. Hostway service and response time has always been excellent, even in a 24 x 7 environment. Hostway is always willing to jointly develop solutions that suits our needs. I would recommend Hostway without hesitation.
★★★★★
Tuesday, July 2, 2013
Strategic Aeronautics“July is our tenth anniversary with Hostway, and we have…”
July is our tenth anniversary with Hostway, and we have experienced solid service and excellent performance throughout. Over the decade I have moved several of our businesses to Hostway, and have recommended them to our associates. We typically don't require complex customer service or technical support, just a simple management interface, fast setup, and reliable service. Hostway has consistently delivered for us.
★★★★★
Tuesday, July 2, 2013
Sysnet Computers“I have been a Hostway customer since the year 2000,…”
I have been a Hostway customer since the year 2000, and have been very pleased with their uptime and reliability. Whenever I had a problem, I've contacted customer service, and my problems have been solved, mostly because I didn't know how to perform a specific task. Overall I give them 5 out of 5 stars.
★★★★★
Tuesday, July 2, 2013
Castleraine.com“After a few years of doing business online, we had…”
After a few years of doing business online, we had accumulated nearly 100 domains, serving a variety of purposes for our business. These domains were dispersed among several registrars. Eventually, we ended up registering a few domains with Hostway. After a short time experiencing Hostway's service, we decided to transfer all of our domains to Hostway. It has been several years since we made that move, and we have never had reason to question its wisdom. We are quite pleased to have all our domains with Hostway. Thanks for years of excellent service.
★★★★★
Tuesday, July 2, 2013
DiscoverHealthAndBeauty“I found the cheapest domain hosting with all the security…”
I found the cheapest domain hosting with all the security features I needed at Hostway.
★★★★★
Friday, May 17, 2013
Tecnosteam“It's a great company for managed hosting, cloud hosting, and…”
It's a great company for managed hosting, cloud hosting, and several great services. The customer service is excellent and friendly. I invite you to use this company.
★★★★★
Thursday, May 9, 2013
PB Marble Services Co.“I have been using Hostway for 12-13 years, they are…”
I have been using Hostway for 12-13 years, they are hosting all my 6 sites. I always found their services exceptional I will recommend them forever.
★★★★★
Monday, April 22, 2013
Global Data Resources“A brilliant company willing to lend support all the way.…”
A brilliant company willing to lend support all the way. Reliable and competent employees who are patient as they work through issues. For this level of service the price cannot be beaten. We have been with Hostway since before they acquired Bigfoot and have been very pleased with the results. We see no reason to switch providers! Keep up the good work!