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Hostway Services, Inc.

★★★★★ 4.8 · 36 Reviews

What is Hostway Services, Inc.?

We are excited to announce Hostway and HOSTING have merged to form one of the world’s largest managed cloud services platforms. Learn more about the merger and expanding services: https://hostway.com/press-releases/hostway-hosting-merger/ As the world’s most trusted hosting provider, Hostway proudly offers products and solutions that allow business owners, IT managers, and webmasters alike to host websites, applications, and dev /test/production environments on a platform customized to fit their unique needs. Hostway delivers 24/7/365 support and cost-effective, secure, multi-tenant, and dedicated hosting environments for SMBs and large enterprises. We make it our priority to keep your online assets up and running so you can focus on growing your business. Our products, services, and solutions include: • Cloud Solutions such as Virtual Private Cloud, Dedicated Private Cloud, and Hybrid Cloud Hosting • Hosting Solutions such as Managed Hosting, Dedicated Private Servers, and Shared Hosting • eCommerce Solutions that include Magento Hosting, Website Migration to a Magento Platform and Managed Support Services for all our Magento Hosting Clients on a Community or Enterprise Level Magento Platform • Customizable Infrastructure-as-a-Service (IaaS) solutions • Email Hosting Solutions including Hosted Microsoft Exchange and OX App Suite • Tools you need to get your digital imprint started such as Website Builder, Domain Registrations, and Website Checklist With our flexible server configurations, you’re able to get a custom solution that grows with you. Tired of being a number on a call list? Call Hostway, the Trusted Cloud, to connect with a knowledgeable hosting representative that can help you decide what solution is best for your business and your success.

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Hostway Services, Inc. Reviews (36)

4.8
★★★★★
36 reviews
  • ★★★★★32
  • ★★★★★3
  • ★★★★★0
  • ★★★★★0
  • ★★★★★1

Review Summary

Generated using AI from real user reviews

Hostway is overwhelmingly popular with long-term customers who praise reliability and support, but one significant review raises serious concerns about domain transfer practices. Thirty-four of thirty-six reviews award 5 stars, with users consistently highlighting responsive customer service, strong uptime, and user-friendly control panels. Many customers report decade-long relationships with the company, citing their willingness to help at all hours and their patience explaining technical concepts to non-experts.

The praise centers on three concrete strengths: support staff described as knowledgeable and patient, competitive pricing relative to features included, and minimal downtime over years of use. Customers across different use cases—from solo educators to large businesses managing hundreds of domains—report satisfaction. Two reviewers gave 4 stars but remained positive, noting only that pricing is slightly high relative to competitors.

However, one 1-star review presents a serious red flag. The customer paid for a domain transfer between two .PRO domains but found Hostway could not complete the transfer due to an undisclosed affiliation with the sending registrar. The customer's domains went dead, and resolving the issue required an additional $125 fee from the original registrar. The reviewer characterizes Hostway's handling as incompetent and deceptive, claiming there was "no way" to know about the restriction beforehand.

This single negative review stands apart in kind from the broader feedback and raises questions about transparency in domain transfer policies that potential buyers may want to investigate directly.

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