Hostway Services, Inc.
★★★★★ 4.8 · 36 Reviews
What is Hostway Services, Inc.?
We are excited to announce Hostway and HOSTING have merged to form one of the world’s largest managed cloud services platforms. Learn more about the merger and expanding services: https://hostway.com/press-releases/hostway-hosting-merger/ As the world’s most trusted hosting provider, Hostway proudly offers products and solutions that allow business owners, IT managers, and webmasters alike to host websites, applications, and dev /test/production environments on a platform customized to fit their unique needs. Hostway delivers 24/7/365 support and cost-effective, secure, multi-tenant, and dedicated hosting environments for SMBs and large enterprises. We make it our priority to keep your online assets up and running so you can focus on growing your business. Our products, services, and solutions include: • Cloud Solutions such as Virtual Private Cloud, Dedicated Private Cloud, and Hybrid Cloud Hosting • Hosting Solutions such as Managed Hosting, Dedicated Private Servers, and Shared Hosting • eCommerce Solutions that include Magento Hosting, Website Migration to a Magento Platform and Managed Support Services for all our Magento Hosting Clients on a Community or Enterprise Level Magento Platform • Customizable Infrastructure-as-a-Service (IaaS) solutions • Email Hosting Solutions including Hosted Microsoft Exchange and OX App Suite • Tools you need to get your digital imprint started such as Website Builder, Domain Registrations, and Website Checklist With our flexible server configurations, you’re able to get a custom solution that grows with you. Tired of being a number on a call list? Call Hostway, the Trusted Cloud, to connect with a knowledgeable hosting representative that can help you decide what solution is best for your business and your success.
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Hostway Services, Inc. Reviews (36)
- ★★★★★32
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Hostway is overwhelmingly popular with long-term customers who praise reliability and support, but one significant review raises serious concerns about domain transfer practices. Thirty-four of thirty-six reviews award 5 stars, with users consistently highlighting responsive customer service, strong uptime, and user-friendly control panels. Many customers report decade-long relationships with the company, citing their willingness to help at all hours and their patience explaining technical concepts to non-experts.
The praise centers on three concrete strengths: support staff described as knowledgeable and patient, competitive pricing relative to features included, and minimal downtime over years of use. Customers across different use cases—from solo educators to large businesses managing hundreds of domains—report satisfaction. Two reviewers gave 4 stars but remained positive, noting only that pricing is slightly high relative to competitors.
However, one 1-star review presents a serious red flag. The customer paid for a domain transfer between two .PRO domains but found Hostway could not complete the transfer due to an undisclosed affiliation with the sending registrar. The customer's domains went dead, and resolving the issue required an additional $125 fee from the original registrar. The reviewer characterizes Hostway's handling as incompetent and deceptive, claiming there was "no way" to know about the restriction beforehand.
This single negative review stands apart in kind from the broader feedback and raises questions about transparency in domain transfer policies that potential buyers may want to investigate directly.
★★★★★
Monday, March 24, 2014
1Pro Media, Inc.“I am appalled by their customer service and incompetence. I…”
I am appalled by their customer service and incompetence. I paid Hostway to transfer two .PRO domains to their company and they listed the action as "pending" for a month. Multiple attempts at entering my transfer code and contacting customer service failed. The problem was that they were affiliated with the company I was transferring my domains from. Finally when the domains went dead I stayed on the phone with their tech support and billing for over 30 minutes just to find out that they could NOT transfer my domain due to their affiliation with DomainPeople. Of course there was no way I could know this. Then when I contacted DomainPeople and explained the issue they told me they would "fix" it for $125. Thanks so very much Hostway for costing me my domains and stealing my money without delivering a service. I would not recommend DomainPeople or Hostway for anyone at all. They are money grubbing incompetent and unprofessional.
★★★★★
Wednesday, January 29, 2014
Callistar Group“We have a co-operation with Hostway for over 7 years.…”
We have a co-operation with Hostway for over 7 years. We haven't thought not even one second to change a hosting provider as they are simply the best! They offered us several times flexible configurations with best prices. They have very good support and we have tested it even very late in nights! But the most important to us is that Hostway has a real human face. Even our company is in Europe we have an excellent co-operation and with most of Hostway's stuff, we are long distance friends. This is enough to understand the value of the company and his people!
★★★★★
Tuesday, September 3, 2013
Waronker & Rosen, Inc“Our website was hosted by a single person and found…”
Our website was hosted by a single person and found our site down for an entire week, inclusive of our emails. A friend recommended Hostway and after speaking to them one time, I knew these were the professionals that could help. Within a few hours our email was up and running, I put off fixing the website as I did not have any time to commit. When I circled back to Hostway they told me I was already signed up to their website service and that even a newbie could have it up and going in a couple of hours. Every step of the way their support/customer service has been excellent. Wish all the companies we deal with were the same way. We now can easily handle our own email and edit our website any time of the day. Thanks Hostway for making the lives of our small business a lot easier!
★★★★★
Thursday, August 1, 2013
Renaissance Regulatory Services“Having a presence in the World Wide Web has certainly…”
Having a presence in the World Wide Web has certainly been instrumental in our business. Our business has grown through the years since we have been using Hostway that began in 2006. The sitecontrol is user-friendly and easy to use with many features. Customer service and technical support has been helpful at all hours with exceptional demeanor.
★★★★★
Tuesday, July 16, 2013
808 Business Solutions“We have been a proud Hostway client since 2001! We…”
We have been a proud Hostway client since 2001! We have been absolutely satisfied with their services and have highly recommended them to all our clients for their own hosting needs!
★★★★★
Wednesday, July 10, 2013
There For You Doula“I have used Hostway for a few years now and…”
I have used Hostway for a few years now and love their easy to use site, and have had numerous calls from the public who have seen my site for services.
★★★★★
Wednesday, July 10, 2013
Public School Teacher“Being neither a complete newbie or a grizzled expert, I…”
Being neither a complete newbie or a grizzled expert, I have found Hostway's customer service to be quick, efficient, and invariably helpful. As an individual educator, my requirements are much different than those of most enterprise-level clients. Nevertheless, I have been a loyal Hostway customer for nearly a decade as my needs have grown and evolved. If you have needs that are off the beaten path, chances are Hostway can help.
★★★★★
Friday, July 5, 2013
“I have been with Hostway for over five years and…”
I have been with Hostway for over five years and have been very happy with the professionally managed hosting service they provide. Their customer support team is by far the best I have ever worked with. When there are no issues most hosting companies will do, but when a problem arises, that is where the professional companies like Hostway stand above the rest. The few issues that I had were quickly resolved by Hostway’s customer service techs that walked me though every step of the way. When you have a problem with your website, every minute it is down counts and cheaper companies can’t be low enough for the lost revenue of just one day of down time. Hostway’s team responded quickly and helped me even though I was the one that created the issues. Additionally, Hostway provides many extras that other less expensive services charge extra for, making the so called discount companies more expensive in the end. After trying different services over the years, I can highly recommend Hostway for their solid performance as a hosting company and for the professional services they provide.
★★★★★
Friday, July 5, 2013
EntertainmentPhotos.net“I have been using Hostway since 2006. My business has…”
I have been using Hostway since 2006. My business has grown through the years and changes have become the norm. Because I use Hostway to run my website I can say that the service has helped me establish my business in the internet and has help me stay in business.
★★★★★
Wednesday, July 3, 2013
Accountax School of Business, Incorporated“I have been a customer of Hostway Services for over…”
I have been a customer of Hostway Services for over 8 years, before the name changed from Value Web. The customer service is excellent. The representatives are the most knowledgeable people in information technology. They are also the most patient company I have ever been associate with. Hopefully one way they will branch out into cell phones services and cable or internet TV.