What is Hostcomm?
Formed in 2004, Hostcomm provides hosted VoIP technology and support for:
- contact centre software
- predictive diallers
- telephony services
Hostcomm enables organizations to reduce cost and enhance their competitive edge with services such as, hosted predictive diallers, hosted contact centre solutions, call centre software and hosted telephony.
Hostcomm's ContactPro predictive dialler service is an auto dialler solution that will quickly increase your team’s efficiency. It will help your agents focus on customer engagement and delivering a consistent, high-quality experience.
Our inbound contact centre services will ensure that your customers can expect a quick and efficient response and our Multi-channel call centre software means your customers can contact you using their preferred channel: from a phone call or letter, to an email, text or a tweet.
We specialise in developing bespoke solutions for our clients, providing integrations with in-house CRM systems and workflows, as well as offering customised add-ons (Payment IVRs, SMS messaging) and real-time monitoring and reporting to further improve contact centre effectiveness.
Our experience in IP communications, security and networking enables us to deliver a comprehensive, high quality, cost effective service for businesses across the world.
Contact us for a no obligation review of your telecommunications and a free trial.