Falcoda Internet

Falcoda Internet

274 Reviews

What is Falcoda Internet?

Falcoda Internet was launched in 2006 as part of our group rebranding which had been in the industry since 1999.
As a leading web hosting provider, we are passionate about providing our customers with all the technology and tools to help with them stay ahead of the competiton.

We specialise in providing affordable, fast and reliable web hosting, massive storage space with large monthly bandwidth allowance, feature packed control panels.
Our UK Customer Support is here to help you when you need it most! Falcoda Internet has the solution to help you get your business or personal website online, making the process a quick, easy and successful experience!

Serchen Index

73.49
1
Employee
274
Reviews
2,263
Followers
10K
Likes

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Falcoda Internet Reviews

4.8

Excellent!

274 Reviews

Last reviewed on
07 January 2020

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Wednesday, January 8, 2020

I had a problem, my own making, Customer Service helped me resolve it. They deserved and I awarded them 5 stars.

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Monday, October 8, 2018

Having also read many other positive reviews, I am in agreement that the customer service is excellent! The emails are prompt when there is a problem, and they ring you back exactly when they promise to. They are also extremely patient with people who are not very good with computers, and the gentleman I spoke to today went above and beyond. We spent a long time on the telephone and he was patient even when he had been working on the issue all day long...
When they email you, they don't just send an automated email but they try to explain what is going on so you are actually communicating with another person as opposed to receiving an 'automated response'.
They also gave me a 'good will gesture' as I was initially unhappy, which was much appreciated.
I would highly recommend this company...

1 of 1 people found this review helpful.
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Sunday, September 17, 2017

Been with Falcoda for 6 years, barely needed any support, but when I did they were fast, polite and helpful. Very small number of downtimes. When it does happen, it's back up again very quickly. Excellent.

2 of 5 people found this review helpful.
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Wednesday, May 24, 2017

Been with these guys for years, never had a problem that they haven't been able to sort out within 10 minutes of contacting them. Really fast and reliable hosting, really glad I swapped over to their service from GoDaddy, and brilliant for the value.

2 of 5 people found this review helpful.
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Wednesday, April 26, 2017

Verified Review

Very pleased with the prompt response and efficiency of the Falcoda team, going above and beyond each time, thank you

1 of 4 people found this review helpful.
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Wednesday, July 13, 2016

I can only say how refreshing it was to have someone helpful and obliging and patient at the other end of the online help system.
He talked me through my problem step by step and I am hopefully now ready to go forward.

1 of 4 people found this review helpful.
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Tuesday, June 21, 2016

I've used Falcoda for around 15 years now and always been more than happy with them.
Almost no technical problems, my sites are always up, and they are very quick and helpful if I have a query. They recently set up sub domains for me, and explained how to add more, and how to change the code for each etc. I'm a Grandma whose formal programming studies were abandoned in 1970 ( Fortran4 and Algol, anyone?) but the Falcoda team are patient, and we get there in the end.

1 of 4 people found this review helpful.
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Wednesday, June 8, 2016

I have had Falcoda hosting for about a year now and no problems whatsoever. I recently had an issue I couldn't resolve when my site crashed during a Worpress upgrade and the support team sorted it out form me immediately.
I am happy with the web hosting and the support team. Thanks guys.

0 of 3 people found this review helpful.
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Tuesday, June 7, 2016

I bought hosting with Falcoda Internet back in Feb for my first website and have since added several more. The support guys have been amazingly helpful and great value for money so all in all I'm happy

0 of 2 people found this review helpful.
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Wednesday, May 11, 2016

Value for money hosting and great customer service.

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