What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Monday, July 15, 2013
“Fantastic after sales service, very efficient and immediate response with…”
Fantastic after sales service, very efficient and immediate response with a quick resolution.
★★★★★
Friday, July 12, 2013
NTG Motor Services Ltd“We used several hosting sites and came to EUK about…”
We used several hosting sites and came to EUK about 3 years ago. The support has been brilliant and downtime has been minutes over all that time. Latest online support with billing was on a par with the technical support I have received on numerous occasions and I would/do recommend them without hesitation!
★★★★★
Wednesday, June 26, 2013
Essex SEOs“Was helped out by a member of the team, who…”
Was helped out by a member of the team, who went above and beyond his duty in billing to help me with the other inquiries that I had regarding issues that other departments had failed in doing so previously. He saved me from going else where by getting me what I needed right there and then. Great Guy, Great Service.
★★★★★
Monday, June 24, 2013
TAC“I'm new to eUKhost, but on the two times I…”
I'm new to eUKhost, but on the two times I have used their live chat they have been very helpful.
★★★★★
Wednesday, June 12, 2013
“Great service and hosting and I would highly recommend them.…”
Great service and hosting and I would highly recommend them. Found the billing team mega helpful and full of patience.
★★★★★
Monday, May 20, 2013
“Excellent customer service who resolved my issue almost immediately. Great…”
Excellent customer service who resolved my issue almost immediately. Great service and hosting and I would highly recommend them.
★★★★★
Tuesday, May 7, 2013
Scarborough Web Design“We have been clients of eUKhost since 2008 and will…”
We have been clients of eUKhost since 2008 and will be for the foreseeable future. We have just upgraded our dedicated server with them, and the deal we received from eUKhost was excellent. They took care of the migration of all data, accounts and settings for us in a friendly, courteous, timely and efficient manner. We are very happy with the services they supply and the ongoing support that they offer. We feel sure that the price and service they supply cant be beaten in the UK hosting market. Our clients place their trust in us, and in turn we place our trust in eUKhost, and are happy to do so.
★★★★★
Friday, April 26, 2013
Dataweb.pt“Exceeded all our expectations. The infrastructure is great, the support…”
Exceeded all our expectations. The infrastructure is great, the support is fantastic, not only technical but also commercial. Everyone we spoke to by phone or chat was very kind and effectively helped in making decisions. We are migrating our customers to eUKhost. We never had a supplier like this.
★★★★★
Thursday, April 25, 2013
Cleaning-lady.co.uk“eUKhost's support has always been fantastic. I have hosted various…”
eUKhost's support has always been fantastic. I have hosted various sites with them for a good few years now and their service is beyond excellent. In my most recent visit, they answered my question quickly, politely and got me the answers I needed within a few seconds. It really is the best customer service I know.
★★★★★
Monday, April 15, 2013
“As a customer of eUKhost for some time, have always…”
As a customer of eUKhost for some time, have always found their support to be exactly that, supportive! The 24/7 online-chat service is a god-send, solving numerous queries for me and helping me correct many mistakes (mine!). And pointing me in the right direction when I've not know what or how to do something. I recommend their services 100%.