What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Thursday, June 14, 2012
“Dont+do+facebook+so+I+couldn't+log+in Their+service+is+the+very+best+of+ANY+company+that+I+deal+with.+Tell+you+what,+they+are+so+good+I+would+pay+even+more+for+the+service+if+I+had+too.+I+have+never+ever+had+a+response+for+help+come+back+and+say,+sorry+we+don't+cover+that. Normally,+when+I+ask+how+to+do+something,+within+30+minutes+I+don't+have+the+instructions,+I+have+reply+saying+all+done+for+you+-+at+no+extra+cost! Simon --+Just+a+very+happy+customer+:)”
Dont+do+facebook+so+I+couldn't+log+in Their+service+is+the+very+best+of+ANY+company+that+I+deal+with.+Tell+you+what,+they+are+so+good+I+would+pay+even+more+for+the+service+if+I+had+too.+I+have+never+ever+had+a+response+for+help+come+back+and+say,+sorry+we+don't+cover+that.
Normally,+when+I+ask+how+to+do+something,+within+30+minutes+I+don't+have+the+instructions,+I+have+reply+saying+all+done+for+you+-+at+no+extra+cost!
Simon --+Just+a+very+happy+customer+:)
★★★★★
Wednesday, June 13, 2012
www.indigocollartags.com“Just been working with Kemp M and I've got to…”
Just been working with Kemp M and I've got to say how pleasant and understand he was of my rather garbled explanations as to my requirements. After we worked out what I needed he was thoroughly efficient in dealing with my request and made the whole experience a breeze. Customer service at it's very best. Thanks Kemp M from a thick ole farmer from Wiltshire.
★★★★★
Tuesday, June 12, 2012
“I+have+been+building+websites+(and+learning+during+the+way)+for+the+past+7-8+years+now.+I+have+been+able+to+use+and+experience+a+number+of+hosting+companies+from+big+names+to+the+slightly+smaller+ones,+and+so+far+eUKhost+has+been+the+best.+24/7+Live+chat+support+is+awesome+and+they+are+always+helpful+and+go+further+than+most+companies+to+solve+any+problems+-+they+deserve+a+pay+rise+;).+You+just+can't+beat+having+24/7+live+chat+support. The+services+are+great+value+for+money+and+after+purchasing+a+package+they+are+always+quick+at+getting+you+up+and+running.+Even+when+you+need+something+cancelled+they+do+it.+No+messing+about+-+which+to+me+means+they+value+you+as+a+customer+and+not+a+greedy+company+who+stick+you+with+30+day+cancel+periods+(and+there+are+plenty+of+them+about).+If+you+want+a+good+service,+24/7+support+and+be+up+and+running+quickly.+eUKhost+are+the+guys+to+go+to.+A+big+thank+you+to+eUKhost.+:)”
I+have+been+building+websites+(and+learning+during+the+way)+for+the+past+7-8+years+now.+I+have+been+able+to+use+and+experience+a+number+of+hosting+companies+from+big+names+to+the+slightly+smaller+ones,+and+so+far+eUKhost+has+been+the+best.+24/7+Live+chat+support+is+awesome+and+they+are+always+helpful+and+go+further+than+most+companies+to+solve+any+problems+-+they+deserve+a+pay+rise+;).+You+just+can't+beat+having+24/7+live+chat+support.
The+services+are+great+value+for+money+and+after+purchasing+a+package+they+are+always+quick+at+getting+you+up+and+running.+Even+when+you+need+something+cancelled+they+do+it.+No+messing+about+-+which+to+me+means+they+value+you+as+a+customer+and+not+a+greedy+company+who+stick+you+with+30+day+cancel+periods+(and+there+are+plenty+of+them+about).+If+you+want+a+good+service,+24/7+support+and+be+up+and+running+quickly.+eUKhost+are+the+guys+to+go+to.+A+big+thank+you+to+eUKhost.+:)
★★★★★
Monday, June 11, 2012
Jcook Design“I've been with eUK Host for a number of years…”
I've been with eUK Host for a number of years now after migrating from an american host. Live chat is a great feature. Whenever something doesn't quite go as planned, there's always someone there to help. The senior admins are experienced and always able to help with complex issues; but every one else is helpful too including Matt.
★★★★★
Wednesday, May 30, 2012
Pam's of Gainsborough Ltd“I have to say after working with Alvin at EUKHOST…”
I have to say after working with Alvin at EUKHOST it makes dealing with a server company very pleasant and easy work. Alvin looked after us from day 1 , after reviewing several different server companies quotes EUKHOST came out the best value for money and for a UK Server. We recieve fast support and have Alvin only a click of a button away to talk too, He is a great Account Manager and really goes that extra mile to look after us. I would certainly recommend EUKHOST after this expierince. Server Up times have been excellent with no noticable Downtime. The Sites are Faster and on the rare occasion we need support , problems are corrected very quickly. I really like the personal touch with our Account Manager Alvin its great peace of mind and its much better that previous hosts who have 1 support telephone number and their is no real customer relationship. We also have Thomas to thank who is another great asset to EUKHOST and very knowledgeable about Linux Platforms. Thank you EUKHOST.