What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Friday, April 12, 2013
Vside-Radio“Many times I've had to contact support to help with…”
Many times I've had to contact support to help with problems I have caused mostly. Their dedicated team are absolutely fantastic, they are simply the best and deserve a medal for having customers like me. Well done to you all!
★★★★★
Friday, February 1, 2013
“Have had reason to make use of the 24hr Support…”
Have had reason to make use of the 24hr Support chat a few times and every time, it has been great. The operators have been knowledgeable and friendly, and without fail have sorted my issues for me (from billing questions, to WordPress software to Email spoofing.) Great Job!
★★★★★
Monday, January 14, 2013
“I only have a small shared hosting account with eUKhost…”
I only have a small shared hosting account with eUKhost but their support is exemplary. It has always been fast and responsive. I recently needed to install some forum software and there was an issue with some library compatibility with the new software. When it became apparent what the problem was they quickly moved me to a new server with the necessary libraries and made sure that everything was working correctly. At all times the support was responsive and constructive, resolving the issue very quickly.
★★★★★
Friday, December 21, 2012
Restuff.org“I would like to compliment eukhost on its outstanding customer…”
I would like to compliment eukhost on its outstanding customer service over many years. The fact that I can, at any time, contact helpful and knowledgable support is fantastic. Time and time again you have quickly resolved issues (many that I have caused!). Your technicians go above and beyond.
★★★★★
Thursday, December 13, 2012
Latin American House“I just talked to a member of eUKhost's technical support…”
I just talked to a member of eUKhost's technical support service. It has been the most professional and effective help that this company has ever received in year. Keep up the good work!
★★★★★
Monday, December 10, 2012
BM Photography“I have just rented one of the servers provided by…”
I have just rented one of the servers provided by eUK hosting and was positively surprised with their live chat feature. I talked to them for a good hour asking all sorts of stupid questions, as I did not know too much about dedicated servers. They were patient and helpful. Hope their service is this good, as I will be a life long customer if it is!
★★★★★
Friday, November 30, 2012
“I+want+to+say+thank+you+to+eUKhost+who+have+helped+me+very+much.+They+did+a+great+job+and+were+helping+me+for+about+1.5+hours.+Thank+you+for+your+patience+and+responsiveness.”
I+want+to+say+thank+you+to+eUKhost+who+have+helped+me+very+much.+They+did+a+great+job+and+were+helping+me+for+about+1.5+hours.+Thank+you+for+your+patience+and+responsiveness.
★★★★★
Thursday, November 29, 2012
Galty+Ventures+Ltd“I've+used+a+few+different+hosts+in+my+time+but+EUKhost+seem+to+have+the+best+combination+of+price+and+service+for+me.+Whenever+something+goes+wrong+with+their+chat+support+or+phone+support+they+are+always+on+hand+to+fix+it.+For+non-techies+like+me,+I+think+they+are+superb.+I'm+very+happy+to+recommend+them+(and+frequently+do+when+my+friends+ask+me+for+a+reliable+web+host).”
I've+used+a+few+different+hosts+in+my+time+but+EUKhost+seem+to+have+the+best+combination+of+price+and+service+for+me.+Whenever+something+goes+wrong+with+their+chat+support+or+phone+support+they+are+always+on+hand+to+fix+it.+For+non-techies+like+me,+I+think+they+are+superb.+I'm+very+happy+to+recommend+them+(and+frequently+do+when+my+friends+ask+me+for+a+reliable+web+host).
★★★★★
Monday, November 12, 2012
Davidapfel.com“Support+staff+assisted+me+recently.+They+were+extremely+helpful,+patient+and+courteous.+They+set+an+excellent+example+to+all+support+staff.”
Support+staff+assisted+me+recently.+They+were+extremely+helpful,+patient+and+courteous.+They+set+an+excellent+example+to+all+support+staff.
★★★★★
Monday, November 5, 2012
Caroline+Jones+Marketing+Ltd“I'm+writing+to+say+how+impressed+I+am+with+the+service+provided.+Not+only+was+my+problem+solved,+I+was+kept+up+to+date+with+the+progress+if+things+were+taking+longer+than+expected+to+fix.+First+class,+thank+you+Henry.”
I'm+writing+to+say+how+impressed+I+am+with+the+service+provided.+Not+only+was+my+problem+solved,+I+was+kept+up+to+date+with+the+progress+if+things+were+taking+longer+than+expected+to+fix.+First+class,+thank+you+Henry.