What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Tuesday, November 12, 2013
Freelance“I echo the other bad reviews here - so bad…”
I echo the other bad reviews here - so bad it is unbelievable!
★★★★★
Monday, October 21, 2013
Critical Host“Best hosting company ever, work with them for 6 years,…”
Best hosting company ever, work with them for 6 years, their technical staff are very knowledgeable and solve all problems within a few hours.
★★★★★
Monday, October 21, 2013
★★★★★
Thursday, October 10, 2013
Mysite.com“I HIGHLY RECOMMEND A BIG NO FOR EUKHOST TO ANYONE.…”
I HIGHLY RECOMMEND A BIG NO FOR EUKHOST TO ANYONE. I have faced worst hosting service experience from last 8 months with eUKHost. They have illiterate people in their team who don't understand the meaning of live server. On an average every month their server get down twice. THEY JUST SUCK THE MONEY AND LEAVE YOU HELPLESS... THEY ARE NOT SUPPORTIVE. MOST OF THE TIME THEY ARE CLUELESS WHAT IS THE ISSUE. MOST OF THE TIME DOWNTIME IS MORE THAN 5-6 HOURS WHICH IS TOO MUCH FOR A SERVER AND ULTIMATELY AN ONLINE BUSINESS. At this point of time 10th Oct 2013, 10:20AM IST. there server is down and I am following them from last 2 hours. Their customer support team (Sarah) is saying it will take another 2 hours. FINALLY I HAVE DECIDED TO SWITCH THE SERVER FROM EUKHOST (PATHETIC AND WORST SERVICE PROVIDER). ** SAY A BIG NO FOR EUKHOST ** NEVER HOST YOUR SITES WITH THEM **
★★★★★
Wednesday, September 25, 2013
Comparemobileshop“I didn't face any problems with EUK host its good,…”
I didn't face any problems with EUK host its good, I wish them all the very best for their future.
★★★★★
Wednesday, September 25, 2013
Conversion Detectives“I had a nightmare with some malware and eUKhost sorted…”
I had a nightmare with some malware and eUKhost sorted out with quickly and completely.
★★★★★
Friday, September 13, 2013
“Terrible. I have seen eUKhost go down hill over the…”
Terrible. I have seen eUKhost go down hill over the years. Support is frustrating to say the least. Online support do NOT understand complex issues or actually listen to what you are saying. I have been forced to look for an alternative. I would give them 0 Stars if it would let me.
★★★★★
Tuesday, August 6, 2013
Ardour Design“Absolutely amazing customer support. Nathan S spent about 2 hours…”
Absolutely amazing customer support. Nathan S spent about 2 hours with me on 'Live Chat' talking me through step by step how to resolve a problem. He was also able to access my desktop and I gave him full control of my computer. He resolved the problem, and I had full trust in them accessing my personal computer. I can not thank Nathan S enough. You are my hero Mr S!
★★★★★
Thursday, July 25, 2013
Ewedesigns“Fantastic service. Any problems sorted quickly, support team are great…”
Fantastic service. Any problems sorted quickly, support team are great including Anne who has just sorted some issues for me. Would highly recommend eukhost.
★★★★★
Monday, July 22, 2013
SML“Best service! Problems are fixed fast and with much competence,…”
Best service! Problems are fixed fast and with much competence, as Anne was doing right now, thx!