Coolhousing

Coolhousing Support & Customer Service

We provide technical support and monitoring 24/7 in Czech and English language. If client need anything, he/she can contact us via phone, e-mail or our website chat. Every client has to be autorized by our support.

Countries Coolhousing Services Available In

Our services are provided in the Czech republic, however we are able to make the CDN in every continent in the world. As datacenter, we are connected to European network with great latency and data streaming.

Coolhousing Free Trial Information

Coolhousing has long focused on providing quality services and on customer satisfaction. In more than 17 years, we have gained a lot of experience, thanks to which we are constantly improving our services on all levels. We are confident and ready to prove the quality of our services at any time, and so we will provide our customers with warranties for our services and show that we really care about quality services.

200-day money-back guarantee The warranty applies to all provided services paid for at least 12 months in advance. The customer becomes entitled to a refund in a proportional amount as soon as any provable outages have occurred repeatedly, which were caused by us, the provider.

14-day money-back guarantee A 14-day money-back guarantee applies to all services. Only services set up based on the customer's special requirements, such as a dedicated custom configured server or reserved connectivity above 100 Mbps, are an exception. During the first 14 days, you can try the services, and if you find that they do not suite you for any reason, we will refund your money in full.