Document360 is a standalone Knowledge base solution that scales with the product. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides a world-class authoring experience and can be customized to meet needs from small to large scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant.
Benefits Makes customer service better with the online knowledge base to meet customer needs, online self-service anytime anywhere, and keep your business in sync. Reliable knowledge management platform designed to help organizations serve internal knowledge management, Private documentation, and customer-facing Knowledge base. It avoids silo structures in storing and maintaining the company information rather it creates a centralized library of information and increases accessibility to employees It is user friendly and customizable that enables the company to personalize its knowledge base
Top-Notch Features:
Rich Editors- Markdown and WYSIWYG Editor Category Manager Custom branding Google-like search Powerful Analytics- Team analytics and Customer analytics Document management Version Control Workflow management Content library In-App assistance Self-service portal Multi-lingual support Document tagging Single-Sign-On Tags & keywords Backup and recovery Customization tools Third-party integrations
Trusted by 300+ leading companies in different industries and from 50+ countries. Our customers include Spryker, Harvard University, Whatfix Solutions, Microsoft, Stackify and more.
Category Manager
Collaboration
Markdown Editor
User Management/Private Documentation
Full Text Search
Internal Commenting
Knowledge Management
Analytics
Versioning Rollback
Rich Backup Mechanism
Document360 is your one-stop Software as a Service (SaaS) knowledge base platform for the software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large-scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant. Some of the best in class features are,
You may reach us via email at [email protected] Call and connect with us @ +1 (855) 867-8251. Check our knowledge base website available 24x7 on our website.
We provide service to USA, UK, Australia, Canada, Singapore, New Zealand. We have plans to expand our service to Non-English speaking countries.
We have subscription plans to choose either monthly or yearly.
We do not accept payments in other currencies.
There are three pricing models, Startup, Business, and Enterprises.
Startup: $59/month or $49/year with the following features. 2 Team Accounts 3 Documentation Versions Backup & Restore (1 day) Unlimited Articles Unlimited Article Revisions Unlimited Public Readers Landing Page Custom Domain (with SSL)
Business: $119/month or $99/year with the following features. Everything in Startup 5 Team Accounts 5 Documentation Versions Backup & Restore (30 days) Custom Javascript / CSS / Tags Integration Redirection Private Documentation
Enterprises: $299/month or $249/year with the following features. Everything in Business 25 Team Accounts Unlimited Documentation Versions Backup & Restore (90 days) Analytics (180 days) Yearly PO & Invoicing available White Label
We do provide free trial. Try all features for 14 days and no credit card required.
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