Document360

Document360

60 Reviews
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What is Document360?

Document360 was founded in 2017 with a team of engineers from Kovai. co. It is the fourth product of Kovai. co. As of 2021 Document360 has been delightfully servicing some top fortune 500 companies and industry leaders from 40+ countries.

Document360 is the No#1 rated Knowledge management tool for creating internal and customer-facing knowledge bases. It also helps you to capture, share and manage information and knowledge within the organization, prepare SOP's, training materials, call center knowledge base, and customer centric FAQ pages

Serchen Index

77.83
56
Employees
60
Reviews
639
Followers
4,447
Likes

Document360 Key Features

Category Manager

Collaboration

Markdown Editor

User Management/Private Documentation

Full Text Search

Internal Commenting

Knowledge Management

Analytics

Versioning Rollback

Rich Backup Mechanism

What is Document360?

Document360 Product Details

Document360 is your one-stop Software as a Service (SaaS) knowledge base platform for the software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large-scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant. Some of the best in class features are,

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. Knowledgebase on Cloud
  9. AI Powered Search
  10. Your Branding
  11. Access Anywhere on the Go
  12. Collect User Feedback
  13. Understand Your Audience With Analytics
  14. Documentation Like Code

Document360 Support & Customer Service

You may reach us via email at [email protected] Call and connect with us @ +1 (855) 867-8251. Check our knowledge base website available 24x7 on our website.

Countries Document360 Services Available In

We provide service to USA, UK, Australia, Canada, Singapore, New Zealand. We have plans to expand our service to Non-English speaking countries.

Document360 Pricing

We have subscription plans to choose either monthly or yearly.

We do not accept payments in other currencies.

There are three pricing models, Startup, Business, and Enterprises.

Startup: $59/month or $49/year with the following features. 2 Team Accounts 3 Documentation Versions Backup & Restore (1 day) Unlimited Articles Unlimited Article Revisions Unlimited Public Readers Landing Page Custom Domain (with SSL)

Business: $119/month or $99/year with the following features. Everything in Startup 5 Team Accounts 5 Documentation Versions Backup & Restore (30 days) Custom Javascript / CSS / Tags Integration Redirection Private Documentation

Enterprises: $299/month or $249/year with the following features. Everything in Business 25 Team Accounts Unlimited Documentation Versions Backup & Restore (90 days) Analytics (180 days) Yearly PO & Invoicing available White Label

Document360 Free Trial Information

We do provide free trial. Try all features for 14 days and no credit card required.

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Document360 Reviews

4.9

Excellent!

60 Reviews

Last reviewed on
18 June 2021

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Monday, June 21, 2021

The best knowledge base platform available.The features which are providedd by Document360 is very worthy.It is a feature rich platform to create and solve FAQs.

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Monday, June 21, 2021

Document360 is a very helpful software for startups.It is helpful to manage teamwork and review the queries.

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Monday, June 21, 2021

I started liking document360 from the initial use itself.The value for money features and easy to use interface is the main thing that i liked.

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Monday, June 21, 2021


Document360 is a perfect software to create,store and review documents of our firm.It helps our employees to easily access work related documents.


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Monday, June 21, 2021

Absolutely amazing software for managing our team.Document360 helps us to access and manage FAQs within the teamspace.

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Monday, June 21, 2021

Our cinematography team collaborate with other members with the help of Document360.It is very helpful as we could create FAQs and can sort it easily.

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Monday, June 21, 2021

Easy and accurate platform to create your knowledge base.Neverthless Document360 gives us a big accessibility.

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Monday, June 21, 2021

We use Document360 to create Frequently Asked Questions (FAQs) about our products.It is very easy to use and worthy.

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Monday, June 21, 2021

Document360 is a very useful software for us.We can create and publish documents related to our firm in a simple way.The creators have done a great job by creating such a convenient platform.

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Monday, June 21, 2021

A perfect software to sort the documents.Document360 provides us a platform to sortdocuments and users can access it if needed.

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